1. Yanick Mayson
43551 Barley ct.  Ashburn, VA 20147  5713381133  E-Mail: yanick20@yahoo.com
Highly adaptable, energetic, hard-working team player with willingness and ability to grow within K12.
Education
Virginia Commonwealth University, Richmond, VA August 2002-August 2006
B.A., Criminal Justice & Political Science
Experience
K12 Inc. (May 2013- Present)
Enrollment Consultant
• Develops relationships with parents
• Keeps up-to-date with changes to schools and their enrollment policies and procedures and messages these
appropriately;
• Completes Admissions Conferences with all applicants which includes verifying data and explaining school
specific policies in detail
• Records all communication and contact data on a timely basis with accuracy including detailed notes into the
Customer
• Meets departmental levels for phone productivity, applicant contact goals, enrollment targets, withdrawal rates,
call quality, customer satisfaction, customer loyalty, attendance, and schedule adherence.
• Team player that can adapt to change easily in a fast-paced environment
VIP Communications (June 2011- May 2013)
Business and Residential Inside Sales Representative
• Generating Business sales from leads
• Managing and maintaining relationships with customers; generating additional sales
• -Resolving complaints, general questions, processing orders
• -Communicating with customers by means of telephone
Linens of the Week (September 2010 – June 2011)
Administrative Assistant
• General Administrative work
• Created documents using Microsoft Office Suite
• Answered incoming calls regarding programs, products and services
ExpressJet Airlines (May 2007- September 2010)
Airport Service Agent
• Operated customer day-to-day check-in for Continental Airlines, Copa Airlines and Sun Country Airlines
• Familiarity with international travel documentation processes
• Acted as Ground Security Coordinator; responsible for ensuring the safety of a plane while it is on the ground
Skills
Knowledgeable in Microsoft Office Suite - Word, Excel, and PowerPoint.

2. Reference:
Available upon request
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