Yes!RESULTS

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Jacqui Goss is the Managing Partner of Yes!RESULTS. She is a strategic, customer-focused business manager with excellent knowledge of financial planning and control. She is a proven manager of change and driver of dramatic business growth. An excellent people manager, Jacqui is a motivator and developer of team players. In 2008 Jacqui decided to offer her extensive development experience to other dental practices by establishing her own consultancy company, Yes!RESULTS. Since then she has built a large client base by offering patient coordination, patient surveys and training for front of house staff.

dentistry practice management patient journey training receptionists dental management dental practices practice managers team building front of house team patient communication best practice front of house dentists complaints marketing patient consultation groups ireland patient feedback legionella risk assessment legionnaires disease decontamination infection control legionella smog index readability legionnaires\' disease. legionella risk assessment practice management customer relations social media adverse comments receptionist patient-centred patient experience patients first impressions telephone enquiries dental practice handling complaints endodontists focus groups feedback patient coordinator communication

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Dentistry Show Mar 2012 presentation

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