Detailed CV 11 Nov 15

CURRICULUM VITAE / RESUME OF YOGANDRAN (IVAN) GOVENDER
E-MAIL – ivan.govender@bidvestfm.co.za
CELL - +27 82 371 3900
EDUCATION
2004: Masters in Business Administration (MBA) - University of Kwa-Zulu Natal (South Africa)
2003: Diploma, Business Management - University of Natal (South Africa)
1998: National N Diploma, Mechanical Engineering - Durban Technical College (South Africa)
1994: National N Diploma, Electrical Engineering Heavy Current - Pretoria West Technical College (South Africa)
PROFESSIONAL QUALIFICATIONS
2011: Certified Energy Manager - Association of Energy Engineers (Current certificate is valid until the
31 December 2017)
2006: Electrical Engineer’s Certificate of Competency (GCC Factories) - Department of Labour
2002: SAMTRAC - NOSA
2000: APLUS – Comptia
1997: Installation Electrician (Wireman’s Licence) - Department of Labour
CERTIFICATE COURSES
2012: Executive Development Programme - Wits University
2007: Project Approach to Management
EXPERIENCE
Title: Senior Manager Optimisation
Employer: Bidvest Facilities Management (Centurion Head Office)
Period: 06-2015 to Present
Responsibilities:
• Assist in the creation of a strategy on the optimisation of the owned and leased Telkom sites.
• Program manage the complete process, of the disposal and lease terminations of the Telkom sites i.e.
Initiation packs; project feasibility costs, detailed design costs, tenders and construction; business cases;
transfer of ownership; and termination of site services.
• Analyse energy initiatives and suggest new initiatives to reduce the electrical utilities costs to Telkom.
• Identify maintenance initiatives to reduce Telkom’s operational costs.
• Reporting on savings targets for optimisation.
Title: Operations Executive (BMW SA Contract)
Employer: TFMC (Rosslyn)
Period: 01-2014 to 05-2015
Responsibilities:
 Implementation of the BMW SA Facilities Management contract for both Hard and Soft Services, which
comprised of the following key elements:
 FM contract review.
 FM organisational and support structure.

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 Site due diligence.
 Site operational set up.
 Obtaining BMW processes and procedures.
 Operational and maintenance strategies.
 SLA’s and reporting.
 Procurement and supplier management.
 Financial management.
 IT Support.
 Helpdesk.
 Compliance.
 Performed the hard and soft services operational activities of the contract as follows:
 Point of contact for all issues of the contract and management of relationships with staff and the
client.
 Organisation, planning, management and delivery of the operational service to meet with the
business requirements of the client.
 Creation and documentation of job specifications, risk assessments, method statements and
measurable delivery standards.
 Creation of work plans, workflows, staffing and schedules according to the quality management
system of the client namely ISO 9001 and OHSAS 18001.
 Development and approval of a Business Continuity Plan for the provision of the service and support
to the client.
 Ensuring compliance with all applicable statutory requirements, legislation and site operating
procedures.
 Developed an inspection regime to monitor the standards of the service delivery ensuring the services
met with the requirements of the client, documented and recorded the inspections.
 Reported defects to the appropriate people.
 Being proactive and initiating innovative methods to increase the efficiency of the service and
provided continuous improvement.
 Managing costs and maintaining the service delivery within the budget, ensuring accurate invoices
are promptly presented to the client.
 Management of the service and additional projects within the agreed timescales.
 Continuous evaluation of service quality.
 Regular reviews of documentation for service provision to ensure documentation accurately reflects
the actual service delivery.
 Management of the quality system.
 Implemented measures to meet the overall project targets and service objectives in coordination with
nominated representatives.
 Managed and delivered requested documentation and agreed reporting requirements to the client.
 Provision and scheduling of the necessary resources including additional resources and support from
TFMC’s head office.
 Human Resource Management and providing leadership to the staff.
 Management and coordination of sub-contractors whilst on site, ensuring adequate supervision.
 Management of sub-contractors processes to ensure compliance with all applicable statutory
requirements, legislation and site operating procedures.
 Communicating regularly with all involved client departments.
 Coordination and communication with third party companies and preferred manufacturers including
warranty management.
 Support the client in all environmental and statutory issues.

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Title: Senior Manager Network Optimisation
Employer: TFMC (Centurion Head Office)
Period: 05-2013 to 12-2013
Responsibilities:
 Managed the Telkom MSAN rollout nationally which was a four year multi -million Rand program.
 Once the MSAN technology was installed, optimised the Telkom exchanges from an environmental
equipment perspective and electrical consumption.
 Investigated the possibility of removing all equipment from the exchanges and selling of the Telkom
properties to generate additional revenue for Telkom.
 Researched technological trends to provide Telkom adequate technical support.
 Member of the Data Centre, Equipment Building and Non Equipment Building Executive Liaison forums.
 Managed other adhoc national TFMC and Telkom projects.
Title: Senior Manager Building Management System Integration (BMSI) and Senior Manager National Energy
Optimisation Need (NEON)
Period: 09-2009 to 04-2013 and 08-2010 to 08-2011 respectively
Responsibilities:
BMSI
 Nationally ensured the reliability and availability of the BMSI systems from both a monitoring and control
perspective.
 Through the monitoring and controlling of facilities, proactively identified equipment failures and
prevented facility failures in the Telkom portfolio.
 Performance managed employees, day to day human resource functions and identified skills that
employees required to perform their jobs effectively.
 Managed a budget of approximately R 9.6 million per annum.
 Promoted the BMSI installations on all new projects nationally and obtained the relevant funding for the
installation of this equipment.
 Managed the maintenance of these installations once the projects were completed, through its life cycle.
 Managed new developments within the BMSI environment ensuring that best practices in the industry is
known, and the latest equipment and methods of installation was pursued.
 Developed reports from the archived information for facility management, especially in the area of energy
management.
NEON
 In respect to NEON, optimised the utility accounts for the National Telkom portfolio.
 Normalised the account data for electricity and water to identify anomalies and rectified them.
 Investigated tariff structures and selected the correct ones.
 Conducted facility energy and water audits, and identified potential savings from an equipment efficiency
perspective and fit for purpose.
 Initiated Business Cases for any projects that are required due to the facility audits.
 Ensured energy efficient equipment was installed on new projects.
 Monitored check meters for anomalies and rectified discrepancies.
 Developed software that will allow the NEON team to perform account analysis.
 Performed measurement and verification for any savings initiative registered.

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 Managed the initiative register for the Telkom national portfolio.
 Managed a budget of approximately R 6.8 million per annum excluding the BMSI budget.
 Performance managed employees, day to day human resource functions and identified skills that
employees required to perform their jobs effectively for the Regional and National Energy Specialists.
 Sustained the utility savings for the Telkom facilities.
Title: National Facilities Manager Strategy
Period: 05-2008 to 08-2009
Responsibilities:
 Compiled the FM Strategy document for TFMC.
 Compiled the framework for the Operational Plan for TFMC.
 Developed the FM KPI dashboard.
 Defined the roles and responsibilities of FM employees.
 Planned and implemented the new SLA.
 Developed the Facilities Master Plan (FMP) for TFMC.
 Utilised a US based company to benchmark TFMC against other organisations internationally. This covered
best practices and sustainability.
 Optimised FM processes and procedures.
 Analysed the business’s finances to optimise it.
 Developed a training manual for mentoring my successor.
 Developed a customer satisfaction survey for TFMC.
 Assisted in developing a dashboard for the measuring of the new SLA’s.
Title: Business Development Manager
Employer: TFMC (India and Centurion Head Office)
Period: 01-2008 to 04-2008
Responsibilities:
 Worked in India for 11 weeks to pursue the viability of a Joint Venture (JV) with a construction company
in South India.
 Compiled a board paper which was presented to the directors.
Title: National Facilities Manager Strategic and Critical Sites
Period: 07-2006 to 12-2007
Responsibilities:
 Key account manager for the growth and maintenance capital budgets for the Telkom equipment
buildings. Responsible to ensure milestone dates and cash flow forecasts were adhered to. The expected
spend for the 07/08 budget year was R 400 million.
 Ensured all Telkom Strategic and Critical facilities were provided with quality service and there was
adherence to the Service Level Agreements. This deliverable required me being responsible for 120 sites

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nationally that generated billions of Rand’s of revenue for Telkom. These sites were Telkom’s highest
revenue generators.
 Developed a divisional budget and worked within these budget constraints. Managed a budget of
R 2 million.
 Being responsible for the profit centre budget, it was required that the costs on soft services,
maintenance, utilities etc. was analysed per building and discrepancies identified between similar
buildings to optimise our services.
 Integrated the electrical, HVAC, fire, security, infrastructure, project, business case, design, property,
workplace, cleaning, hygiene, gardening, and pest control services to provide a seamless service to
Telkom.
 Instituted site specific Facilities Management Master Plans, which, took into consideration the 5 year
maintenance plans, space and energy optimisation, projects, life cycle costing, and capital funds that were
required.
 Provided a complete asset management database for Telkom.
 Advised Telkom on new developments within the Telecommunications and Data centre environments and
ensured that their facilities were capable of adopting this new technology.
 Performed Customer Relations Management functions with the senior management of Telkom.
 Ensured corporate governance, and adherence to all legislation for example the Occupational Health and
Safety Act and suppliers met the BBBEE policies.
 Initiated succession planning and the empowering of employees through coaching and mentoring.
 Promoted a customer centric culture within the organisation.
 Developed performance contracts and conducted performance appraisals.
 Chaired the Telkom Executive Liaison Committee (ELC) meeting on behalf of TFMC.
 Deliverables included being nationally responsible for Service Delivery in the Technical Security
environment for Equipment & Non Equipment Telkom sites.
 Deliverables included being responsible for the Telkom Data Centres from an engineering perspective.
 Ensured all single discipline projects in the region where planned, and met both the financial and delivery
date commitments.
 Deliverables included being responsible for the project co-ordinators (PCO’s) in the North Eastern Region.
Title: Engineering Manager
Employer: TFMC (Roseville)
Period: 07-2004 to 06-2006
Responsibilities:
 Developed short to medium term regional Maintenance Engineering budget and worked within those
budgetary constraints. Managed a budget of R 3.4 million.
 Motivated for funds for capital and backlog work originating out of the operational environment.
 Developed a customer orientated division, which provided maximum benefit through engineering
innovation.
 Developed maintenance plans and models for effective service delivery.
 Led, managed and implemented maintenance strategies by developing operational and leadership plans.
 Re-commissioned HVAC and energy equipment to obtain maximum efficiency and generate cost savings
for the customer’s utility bills.
 Performed capacity and configuration investigations to prevent the overloading of equipment.
 Approved all new specifications and took handover of completed project work ensuring that they
complied statutorily, from a maintainability perspective and the asset database was updated accordingly.
 Provided an advisory function to the operations division.
 Prepared plans for the optimisation of HVAC and electrical systems from an energy management
perspective.

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 Developed performance contracts and identified skills that employees required to perform their jobs
effectively.
 Performed reliability, availability, maintainability and risk audits on various sites in the North Eastern
Region. The portfolio consisted of 926 buildings and 2100 mast sites.
 Responsible for the approval of functional failure and special investigation reports for the operational
environment.
 Chaired the Funding Review Board and green areas meetings.
 Reviewed, refined and defined business processes to ensure work was completed efficiently and
effectively.
 Deliverables included being responsible for transformation and change management as part of the
management team.
 Involved in national projects in an advisory capacity to ensure long term sustainability.
Title: Specialist (Electrical and Standby Plants) and Project Co-ordinator
Employer: TFMC (Durban)
Period: 03-2003 to 06-2004
Responsibilities:
 Performed Base Line Audits where it was required to determine the electrical and standby capacity of the
equipment and how it will support Telkom's infrastructure and also the available life expectancy of the
equipment.
 Needed to determine the capital costs for upgrading or replacing the systems.
 Compiled electrical reports from the audit that was captured to a system called Infam.
 As a project co-ordinator it was required to ensure that the Cell C maintenance was carried out according
to the SLA’s contractually agreed to between TFMC and Cell C. The Cell C contract entailed maintaining
the infrastructure, fire and access, air-conditioning and electrical systems of the Cell C containers and
masts.
Title: Service Manager
Period: 07-2002 to 02-2003
Responsibilities:
 Managed the Planning and Administration section i.e. the Resource Co-ordinators and Time Sheet
Capturers. The tasks involved was the monitoring of the planning of Preventative Maintenance, Planned
Corrective Maintenance and Emergency work orders to ensure data integrity and effective operations.
 Controlled the issuing of work to contractors and the generation of purchase orders for the work being
performed.
 Monitored and corrected the working hours captured by the Administrative staff.
 Controlled the work order statuses.

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Title: Junior Manager
Period: 03-2001 to 06-2002
Responsibilities:
 Managed the standby/electrical section ensuring all work was done in accordance to the OHSA and
environmental policies.
 Set targets and goals for staff, to obtain the desirable results required by the company.
 Performed time management studies to effectively meet the company’s productivity targets.
 Motivated staff, promoted teamwork and made them aware of the latest developments, in the technical
field and the company’s objectives.
 Communicated with senior managers on the plan of action to meet targets and goals.
 Submitted reports and schedules.
 Performed performance appraisals with staff and determined in which areas they needed development.
 Determined the budget for the business unit to operate effectively.
 Liaised with customers to ensure customer satisfaction.
 Ensured efficient and effective utilisation of available resources.
Title: Resource Co-ordinator
Employer: Telkom (Durban)
Period: 03-2000 to 02-2001
Responsibilities:
 As a resource co-ordinator it was required to plan all preventative maintenance job cards and generate
all corrective maintenance jobs. This also included the planning of the estimates for labour, vehicle and
material costs.
 Planned all job cards for the electrical and standby sections in the Northern Kwa Zulu Natal areas.
Title: Technical Officer
Employer: Telkom (Durban)
Period: 11-1998 to 02-2000
Responsibilities:
 Designed and manufactured electrical kiosks.
 Adhered to lighting and power reticulation designs and specifications.
 Performed industrial maintenance and repairs on ACB’s, OCB’s, transformers etc.
 Performed domestic and industrial appliance repairs.
 Investigated and ensured proper operation of the Power factor correction equipment.
 Performed motorised driven equipment repairs.
 Performed the installation of rectifiers, electrical points of supply and other installations.
 Performed repairs and maintenance on standby generators with Siemens, Lectron, Gencon and Mitsubishi
controllers.

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Title: Electrician
Employer: South African Air Force (Valhalla, Lytelton, Voortrekerhoogte, Swartkops, Waterkloof, Durban)
Period: 01-1992 to 10-1998
Responsibilities:
 Wired single and 3 phase circuits.
 Performed fault finding and repairs to single and 3 phase circuits.
 Performed installations, fault finding and repairs to runway lighting.
 Performed fault finding and repairs to mimic panels, catch barriers and CCR’s.
 Performed wiring, fault finding and repairs to single and 3 phase starters and motors.
 Performed maintenance and repairs of base standby generators.
 Performed fault finding and maintenance of electrical appliances.
 Joined armoured cables using splicing kits.
 Performed electronic repairs to component level on Kenwood, Marconi and Dittel radios.
 Budgeted for spares that was required for the installation and repairs to equipment.
 Required to complete demands and buy spares.
 Worked on telecommunications equipment e.g. Siemens PABX’s.
REFERENCES
1. Mr Cornelius Van Der Merwe
Company: Bidvest Facilities Management
Occupation: Director
Relationship: Manager
Telephone number: (+27 12) 641 8267 (Work)
+27 82 339 6822 (Cellular Phone)
E-mail: vandermerwec@bidvestfm.co.za
2. Mr Francois Viljoen
Company: BMW SA
Occupation: General Manager
Relationship: Facilities Management Contract Manager
Telephone number: +27 83 675 7959 (Cellular Phone)
E-mail: Francois.Viljoen@bmw.co.za
3. Mr Ivan Munsamy
Company: Ivek Electrical
Occupation: Owner
Relationship: Previous Manager
Telephone number: (+27 31) 468 2110 (Work)
+27 84 555 9734 (Cellular Phone)
E-mail: ivek@telkomsa.net

Detailed CV 11 Nov 15

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