2. Who are we ?
• Founded in 2013
• 3 best-of-year students informatics join forces to create
a start-up with focus on mobile apps for hospitality and
retail
• Company gets corporate backing from 2 international
technology and media executives
• Their first app, James - the mobile butler app, targets
the Hotel and Bar sector
• Only 3 months after launch date,
the James app has been
awarded several times
3. Our services
Looking for a specific
hospitality solution,
really customised
towards your needs ?
Then we are more than
happy to provide our
services, from usability
design to
development.
James allows you to be
part of the mobile
world, with a very low
investment and a huge
customer satisfaction.
Moreover, you’ll be
part of an eco-system
which brings you
additional benefits.
8. Table or Room
Value proposition. Concept
Your customer scans the location
where he wants to be served
He then starts ordering items
He sends the requested items to your
counter
You deliver
10. Value proposition. Concept
Remote location
Administer your menu
Track the orders from anywhere
Have a look at your team’s delivery speed
View historical data
13. James – ordering app
Scan location
This is what your visitor sees…
Browse menu Select items View order list Place order
14. 3 modes
Single Location
Manage your pub, restaurant, hotel, …
from one single console
Group
Get an overall view on how multipe pubs,
restaurants, hotels, … are doing
Brands
Manage your brands, logo’s, … and get access
to real-time customer data
James – management app
15. James – management app
This is what you and your staff see
Categories
In this screen you can
add as many
categories as you want.
These categories are
used to group your
products in the
customers application.
Each category can
have it’s own image
which is displayed as
icon on the customers
device.
16. James – management app
This is what you and your staff see
Products
Here you can add
products to the
categories you made in
the previous screen.
Each product can
contain a name,
description, price,
brand and image.
This way you can give a
lot of information about
the product to the
customer.
17. James – management app
This is what you and your staff see
Orders
Here you can watch
the incoming orders.
This screen gives you
enough details to
deliver the right order at
the right table.
After handling the
orders, they can be
closed or added to the
open bills.
18. James – management app
This is what you and your staff see
Business details
At this page you can
edit the details of your
business. You can
update your name,
address, and picture.
The details will be used
in the banner of the
customers application,
so it’s important to keep
them up-to-date.
19. James – management app
This is for multi-location owners…
Map overview
Multi-location owners can follow
up their bars and products with
this map overview
20. Increase service level and customer satisfaction
Save on resources
Multi-language capabilities
Rich media menu card
Provide suggestions to boost sales
Real-time reporting on orders (also remote)
Full commission based model
Possibility to create additional revenue
Value proposition
Pubs and restaurants
21. Value proposition
Hotels
Increase service level and customer satisfaction
(exact order intake)
Save on resources (order intake for room service)
Multi-language capabilities
Dynamic menu card (temporary offers)
Rich media menu card
Provide suggestions to boost sales
Real-time reporting on orders (also remote)
Full commission based model
Time tracking on delivery
22. Value proposition
Consumers
Self-service leading to faster service
Rich media menu cards with suggestions
Exact order intake
Multi-language
Loyalty programs in hospitality
Feedback opportunity
Special offers
24. • Real-time
• Geographical distribution
• Filter by product or product group
• Order frequency
• User profile analysis
• Analyse presentation impact
• Create local loyalty program
Marketing value
Measure. Report. Analyse.
26. Marketing value
Advertising.
• Time-based marketing
• Earn-per-view
• Earn-per-click
• Local marketing (cfr. the place mats)
• Global marketing (value for owner and brands)
27. No registration fees
No fixed costs
Commission-based model
Pay-per-use
Monthly billing
Guests pay you directly
Building more business
Together.
For the first 100 pubs or restaurants
we have a special offer. Contact us
at offer@youba.be to learn more