It is our goal at Cerina studio to incorporate and seamlessly integrate the unique experiences that we have acquired while perfecting Artificial Intelligence (AI), Machine learning (ML), Natural Language Processing (NLP), and deep Learning development. Powered by our 180+ language technology, the studio kit provides a complete conversational experience. The android keyboard and intent technology platform were developed over many years of learning and development.
2. About
Powered by
Conversational AI
It is our goal at Cerina studio to incorporate and seamlessly integrate the
unique experiences that we have acquired while perfecting Artificial
Intelligence (AI), Machine learning (ML), Natural Language Processing
(NLP), and deep Learning development. Powered by our 180+ language
technology, the studio kit provides a complete conversational experience.
The android keyboard and intent technology platform were developed
over many years of learning and development.
3. MAKE CONVERSATIONS COME ALIVE
Cerina Conversational Platform
Conversations, be it text or voice, are an essential component of any
business transaction and customers tend to rate a business on the sheer
quality of the conversations they have had while conducting business.
Bottom line is Conversations are an inherently human activity. Cerina
Studio’s Conversational Platform with its innovative language-based AI
technology incorporates this human element in your conversations.
It is challenging, time-consuming and complex to build an effective
intelligent virtual assistant. The process involves identifying use-cases,
creating custom workflows, developing bots, designing conversations,
integrating custom features, and stress testing. Cerina studios-Specific smart
skills are pre-built conversational journeys designed by conversation
designers and linguist experts, so you do not need to start from nothing. Our
Natural Language models are tailored to e-commerce, Telecom,
Insurance, Financial lending, and Gaming
4. DO MUCH MORE THAN JUST TYPING
Cerina Custom Keyboard
Cerina’s Custom Keyboard helps you discover, recommend, and find
products, solutions, and services that meet your specific needs. Utilize
Cerina Studio’s Custom Keyboard’s inherent power by leveraging user
behavior. Promote your products and solutions now when consumers need
them. Your brand will receive much-needed visibility and recall value with
our custom keyboard. Any independent business can order a customized
keyboard from Cerina Studio. The Cerina keyboard technology can be
branded by enterprises for integration into their application or device’s
keyboard. These can be deployed on any platform and can be leveraged
by enterprises
5. READY TO ACT INSIGHTS
Cerina Analytics Platform
Understanding your users’ interactions with your Intelligent Virtual Assistant
and gaining actionable insights will help you to improve your key metrics
and customer experience. Get real-time insight into what your users are
doing on your bot and why. Measure and analyze key metrics to better
understand users’ intent, improve the chat experience and increase goal
completion.
1. Use conversational analytics to understand your customers.
2. Optimize your business process by tracking top queries. Track top queries
to optimize your business process.
3. Conversations are higher when audience segmentation is used.
6. POWER YOUR DEVICE WITH OUR SMART LANGUAGE
ENGINE
Cerina Conversational SDK
With a low code conversation studio, you can turn complex business
processes into intuitive conversations. For a variety of industry- specific use
cases, the Cerina team has built a library of smart skills that are pre-built by
our expert team of conversation designers
7. AUGMENTING HUMAN INTELLIGENCE THROUGH
LANGUAGE TECHNOLOGY
Cerina Intent Engine
You can build your bot most quickly by leveraging past
customer conversations. The intent engine combines customer
intelligence elements based on recency and frequency by
using the obtained behavioral analysis across various channels
in real-time. The technology uses artificial intelligence and
language to convert a user’s action into real-time user intent,
which can be used to identify customers’ goals. It enriches the
conversational experience (whether voice or text) with one-
step access to real-time information.
The intent engine can be used for bots and smart voice
assistants across all operating systems and devices.