Sharing of knowledge based on readings and real life experiences way back from my times as a student until now as a new entrepreneur

1. By
Zaini Abdul Wahab

2. Key elements TO SHAPE YOUR
REPUTATION
Reflect your
APPEARANCE,BEHAVIOUR,
CONDUCT & VERBAL-NON
VERBAL COMMUNICATION
Impressions shaped by DAILY
ACTIONS,COMMON PRACTICES
& FOUNDATION PRINCIPLES
Affects public perception with
our goal to CREATE POSITIVE &
ENDURING IMPRESSION
PROFESSIONAL IMAGE

4.  To understand common human
perception & basic of elements in image
building
 To have basic understanding of
professional acceptable attitudes &
mannerisms

5. We often mix or comfortable with people
who are with “similar” types of attire with us
Women tend to be more fashion
conscious compare to men
Men often being misunderstood
whenever they tried new fashion especially
for middle aged men
Good professional appearance strongly
related with higher ranks/positions

6. Quality of work
Responsiveness & Customer Service
Accountability
Overall presentation
Communication
 Verbal
 Written
Listening ability
Social networking person
Reputation

7.  Dress to impress – your image
matters
 Sharpen your social skills
 Get a mentor
 Build your personal brand –
stand out with distinction
 Grow and nurture network
 Be likeable-adopt positive
attitude

8.  Do not ignore unwritten rules
› Can create win-win results
› Be observant
› Gather information from
experienced & trusted people
from within
 Do not be inflexible
 Do not misrepresent yourself
› Trust & integrity as guiding
principles
 Do not shirk responsibility or
point fingers

11. Identify troubling
conditions/ situations
Become aware of
thoughts & beliefs
Challenge negative
/inaccurate thinking
Adjust your thoughts
&beliefs

12. All-or-
nothing
thinking
Mental
filtering
Converting
positives
into
negatives
Jumping to
negative
conclusions
Mistaking
feelings for
facts
Self put-
downs

13. ADJUST YOUR
THOUGHTS &
BELIEFS
Use hopeful statements
Forgive yourself
Avoid 'should' & 'must'
statements
Focus on the
positive/strengths
Relabeling upsetting
thoughts