See what's new in our latest released version of ZQM.

1. ZQM 5.1 – WHAT’S NEW
Product Update
May 2013, Product department

2. Media Lifecycle Management Enhancements
(Phase 1)
Universal Player Enhancements
JTAPI Fixes
ScreenREC Enhancements
Backup and Restore of Configuration
Call Supervision Support
SpeechREC Enhancements
NEW FEATURES

3. SpeechREC enhancements of MLM Tools -
synchronization of speech tags and phrases, synchro,
relocation and delete of index files
Monitor Disk Space - a tool for monitoring disk space
usage with alerting functionality
MEDIALIFECYCLE MANAGEMENT
ENHANCEMENTS (PHASE 1)

4. DISK SPACE MONITOR

5. UNIVERSAL PLAYER ENHANCEMENTS
Improved Universal Player integration in Evaluation Form
and Grading Form – full set of features available

6. UNIVERSAL PLAYER ENHANCEMENTS
Enhanced Advanced mode
Start Selection
End Selection
Clear Selection
Zoom to Fit
Zoom In
Zoom Out

7. UNIVERSAL PLAYER ENHANCEMENTS
Tag content visualization on mouse-over

8. UNIVERSAL PLAYER ENHANCEMENTS
Tag content visualization on mouse-over
• Interaction Separators display call segment information
• Red separator for gaps longer than 30 seconds

9. EXPORTAUDIO FROM INTERACTION SCREEN

10. JTAPI FIXES
Fixes for Cisco JTAPI failover issue
• Solves JTAPI failover issue CSCub77860 - "Failed to
add call observer properly when provider out of service"
Support Observing of Device Profiles
• Simplified configuration for customers using Extension
Mobility

11. SCREENREC ENHANCEMENTS
New communication protocol between Capture Client and
ScreenREC Server which:
• Solves possible problems caused by network issues
• Strengthens stability of the Capture Client
• Allows future enhancements (Live Screen Monitoring)

12. BACKUPAND RESTORE OF CONFIGURATION
Backup of complete server configuration
Restore to the current version including configuration
parameters migration

13. SPEECHREC BACKEND ENHANCEMENTS
Configurable minimum confidence threshold for voice tags
Voice tags linked to source audio file
Slave servers support search and index functionality
• Fully scalable solution

14. CONTACT US
North America
761 Old Hickory Blvd, Suite 201
Brentwood, TN 37027, USA
Phone: +1 615-435-3575
Email: sales-us@zoomint.com
Russian Federation
17B, Butlerova street
Moscow, 117146, Russia
Phone: +7 495 967 9079
Email: sales-ru@zoomint.com
Middle East
Dubai Media City, Building 8, Office 55
P.O.Box 214371 Dubai, UAE
Phone: +971 (43) 671-125
Email: sales-me@zoomint.com
Europe HQ
Karolinská 650/1, Danube House
Prague 8, 186 00, Czech Republic
Phone: +420 222 554 111
Email: sales-eu@zoomint.com
www.zoomint.com
Ukraine
25, Petra Sahaidachnoho street Kyiv, Ukraine
Phone: +380 50 3536307
Email: sales-ru@zoomint.com