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Product Strategy Simplified
Zac Hays, VP Product @ BuildingConnected
ProductCamp Silicon Valley - May 2019
• Recently acquired by Autodesk
• First Product hire at
BuildingConnected in 2015
• Formerly at Ad Tech startups,
TiVo, Nokia, Microsoft
SPEAKER INTRODUCTION
Zac Hays
VP OF PRODUCT
@ZacThePM
• “Vision” vs. “Strategy” vs. “Roadmaps”
• Elements of a Product Strategy
• 5 steps to define a great strategy
AGENDA
Vision vs. Strategy vs. Roadmaps
The network that connects every
business and professional in AEC.
BUILDINGCONNECTED’S VISION STATEMENT
1. Build a network via bid management
2. Grow a thriving SaaS business
3. Expand to new marketplaces
BUILDINGCONNECTED’S STRATEGY
• “Vision” vs. “Strategy” vs. “Roadmaps”
DESTINATION vs COMPASS vs PROJECTS
• Elements of a Product Strategy
• 5 steps to define a great strategy
AGENDA
Elements of a Product Strategy
Deliver value + Capture value
Never manage a contact database again
VALUE PROMISE
BUILDINGCONNECTED EXAMPLE
Network of subcontractors
CREATED VALUE
Great bid management experience
DELIVERED VALUE
1. Build a network via bid management
2. Grow a thriving SaaS business
3. Expand to new marketplaces
BUILDINGCONNECTED’S OVERALL STRATEGY
Easy access to black cars
VALUE PROMISE
Network of black car drivers
CREATED VALUE
App to hail, track and pay
DELIVERED VALUE
Sign up customers via a great
black car experience
Drive down prices with ridesharing
Expand to new marketplaces
1.
2.
3.
Cheaper alternative to black cars & taxis
ADDITIONAL VALUE PROMISE
Network of ridesharing drivers
CREATED VALUE
Same app to hail, track and pay
DELIVERED VALUE
Sign up customers via a great
black car experience
Drive down prices with ridesharing
Expand to new marketplaces
1.
2.
3.
?????
VALUE PROMISE
?????
CREATED VALUE
?????
DELIVERED VALUE
• “Vision” vs. “Strategy” vs. “Roadmaps”
DESTINATION vs COMPASS vs PROJECTS
• Elements of a Product Strategy
VALUE PROMISE -> CREATE VALUE -> DELIVER VALUE
• 5 steps to define a great strategy
AGENDA
5 Steps to Define a Great Strategy
Determine if Product-Market fit
5 STEPS TO DEFINE A GREAT STRATEGY
1.
Expand to new value promises
IF PRODUCT-MARKET FIT = YES
Get there as fast as possible!
IF PRODUCT-MARKET = NO
Determine if Product-Market fit
Identify your moat
1.
2.
5 STEPS TO DEFINE A GREAT STRATEGY
Great ideas are often easy to copy.
What protects you?
HOW ARE YOU DEFENSIBLE?
• Network Effects
BUILDINGCONNECTED, FACEBOOK, LINKEDIN
• Economies of Scale
AMAZON, GOOGLE, BOEING
• High Switching Costs
SALESFORCE, APPLE, MICROSOFT
• Brand Loyalty
TRADER JOE’S, TESLA, AMAZON
COMMON DEFENSIBLE STRATEGIES
• Great UX
GOOD WAY TO GET CUSTOMERS, BUT EASY TO REPLICATE
• Features
NECESSARY TO WIN/KEEP CUSTOMERS, BUT EASY TO REPLICATE
• First-mover advantage
NOT DEFENSIBLE UNLESS YOU HAVE SOME WAY
TO PATENT OR PROTECT YOUR IDEA
NOT DEFENSIBLE
Determine if Product-Market fit
Identify your moat
Pick a path
1.
2.
3.
5 STEPS TO DEFINE A GREAT STRATEGY
THIS SETS THE PATH
Easy access to black cars
VALUE PROMISE
Network of black car drivers
CREATED VALUE
App to hail, track and pay
DELIVERED VALUE
Determine if Product-Market fit
Identify your moat
Pick a path
Sequence
1.
2.
3.
4.
5 STEPS TO DEFINE A GREAT STRATEGY
Get big on DVDs
Lead in downloads (aka “streaming”)
Expand everywhere
1.
2.
3.
www.gibsonbiddle.com
Create a low volume car, which
will necessarily be expensive
Use that money to create a less
expensive, medium volume car
Use that money to create an
affordable high volume car
1.
2.
3.
Determine if Product-Market fit
Identify your moat
Pick a path
Sequence
Stress test
1.
2.
3.
4.
5.
5 STEPS TO DEFINE A GREAT STRATEGY
Does it actually help you say “no”?
Project Impact (10=high) Ease (10=high)
Feature Enhancement #1 7 6
Quick Engine Optimization 3 5
Tech Debt 4 8
Refactor Backend Logging 2 4
Optimize Welcome Flow 5 5
Account Linking 7 2
Project Impact (10=high) Ease (10=high)
Feature Enhancement #1 7 3 5 6 6
Quick Engine Optimization 3 4 2 5 5
Tech Debt 4 7 7 1 8
Refactor Backend Logging 2 3 8 2 4
Optimize Welcome Flow 5 3 5 3 5
Account Linking 7 9 2 4 2
Impact = ???
1. Make Bid Board valuable to individual users
Did not help say “no”
FORMER BID BOARD STRATEGY
2. Make Bid Board great for teams
3. Make Bid Board transformative for businesses
1. Replace Excel as the system
subcontractors use to track their bid.
NEW BID BOARD STRATEGY
2. Convince subs to move files to the cloud.
3. Replace Outlook and Sticky-Notes as
the way subs track activities and tasks.
Determine if Product-Market fit
Identify your moat
Pick a path
Sequence
Stress test
5 STEPS TO DEFINE A GREAT STRATEGY
1.
2.
3.
4.
5.
Is it a “good” strategy?
Closing thoughts
• Vision = destination (North Star)
• Strategy = compass
• Roadmap = projects along the way
RECAP
Determine if Product-Market fit
Identify your moat
Pick a path
Sequence
Stress test
5 STEPS TO DEFINE A GREAT STRATEGY
1.
2.
3.
4.
5.
https://www.surveymonkey.com/r/9P8HWTF

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Product Strategy Simplified - Product Camp 2019

  • 1. Product Strategy Simplified Zac Hays, VP Product @ BuildingConnected ProductCamp Silicon Valley - May 2019
  • 2. • Recently acquired by Autodesk • First Product hire at BuildingConnected in 2015 • Formerly at Ad Tech startups, TiVo, Nokia, Microsoft SPEAKER INTRODUCTION Zac Hays VP OF PRODUCT @ZacThePM
  • 3.
  • 4. • “Vision” vs. “Strategy” vs. “Roadmaps” • Elements of a Product Strategy • 5 steps to define a great strategy AGENDA
  • 5. Vision vs. Strategy vs. Roadmaps
  • 6.
  • 7. The network that connects every business and professional in AEC. BUILDINGCONNECTED’S VISION STATEMENT
  • 8.
  • 9.
  • 10. 1. Build a network via bid management 2. Grow a thriving SaaS business 3. Expand to new marketplaces BUILDINGCONNECTED’S STRATEGY
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. • “Vision” vs. “Strategy” vs. “Roadmaps” DESTINATION vs COMPASS vs PROJECTS • Elements of a Product Strategy • 5 steps to define a great strategy AGENDA
  • 16. Elements of a Product Strategy
  • 17. Deliver value + Capture value
  • 18.
  • 19.
  • 20. Never manage a contact database again VALUE PROMISE BUILDINGCONNECTED EXAMPLE Network of subcontractors CREATED VALUE Great bid management experience DELIVERED VALUE
  • 21. 1. Build a network via bid management 2. Grow a thriving SaaS business 3. Expand to new marketplaces BUILDINGCONNECTED’S OVERALL STRATEGY
  • 22. Easy access to black cars VALUE PROMISE Network of black car drivers CREATED VALUE App to hail, track and pay DELIVERED VALUE
  • 23. Sign up customers via a great black car experience Drive down prices with ridesharing Expand to new marketplaces 1. 2. 3.
  • 24. Cheaper alternative to black cars & taxis ADDITIONAL VALUE PROMISE Network of ridesharing drivers CREATED VALUE Same app to hail, track and pay DELIVERED VALUE
  • 25. Sign up customers via a great black car experience Drive down prices with ridesharing Expand to new marketplaces 1. 2. 3.
  • 26.
  • 28. • “Vision” vs. “Strategy” vs. “Roadmaps” DESTINATION vs COMPASS vs PROJECTS • Elements of a Product Strategy VALUE PROMISE -> CREATE VALUE -> DELIVER VALUE • 5 steps to define a great strategy AGENDA
  • 29. 5 Steps to Define a Great Strategy
  • 30. Determine if Product-Market fit 5 STEPS TO DEFINE A GREAT STRATEGY 1.
  • 31.
  • 32.
  • 33. Expand to new value promises IF PRODUCT-MARKET FIT = YES
  • 34. Get there as fast as possible! IF PRODUCT-MARKET = NO
  • 35. Determine if Product-Market fit Identify your moat 1. 2. 5 STEPS TO DEFINE A GREAT STRATEGY
  • 36.
  • 37. Great ideas are often easy to copy. What protects you? HOW ARE YOU DEFENSIBLE?
  • 38. • Network Effects BUILDINGCONNECTED, FACEBOOK, LINKEDIN • Economies of Scale AMAZON, GOOGLE, BOEING • High Switching Costs SALESFORCE, APPLE, MICROSOFT • Brand Loyalty TRADER JOE’S, TESLA, AMAZON COMMON DEFENSIBLE STRATEGIES
  • 39. • Great UX GOOD WAY TO GET CUSTOMERS, BUT EASY TO REPLICATE • Features NECESSARY TO WIN/KEEP CUSTOMERS, BUT EASY TO REPLICATE • First-mover advantage NOT DEFENSIBLE UNLESS YOU HAVE SOME WAY TO PATENT OR PROTECT YOUR IDEA NOT DEFENSIBLE
  • 40. Determine if Product-Market fit Identify your moat Pick a path 1. 2. 3. 5 STEPS TO DEFINE A GREAT STRATEGY
  • 41.
  • 43. Easy access to black cars VALUE PROMISE Network of black car drivers CREATED VALUE App to hail, track and pay DELIVERED VALUE
  • 44. Determine if Product-Market fit Identify your moat Pick a path Sequence 1. 2. 3. 4. 5 STEPS TO DEFINE A GREAT STRATEGY
  • 45. Get big on DVDs Lead in downloads (aka “streaming”) Expand everywhere 1. 2. 3. www.gibsonbiddle.com
  • 46. Create a low volume car, which will necessarily be expensive Use that money to create a less expensive, medium volume car Use that money to create an affordable high volume car 1. 2. 3.
  • 47.
  • 48. Determine if Product-Market fit Identify your moat Pick a path Sequence Stress test 1. 2. 3. 4. 5. 5 STEPS TO DEFINE A GREAT STRATEGY
  • 49. Does it actually help you say “no”?
  • 50. Project Impact (10=high) Ease (10=high) Feature Enhancement #1 7 6 Quick Engine Optimization 3 5 Tech Debt 4 8 Refactor Backend Logging 2 4 Optimize Welcome Flow 5 5 Account Linking 7 2
  • 51.
  • 52. Project Impact (10=high) Ease (10=high) Feature Enhancement #1 7 3 5 6 6 Quick Engine Optimization 3 4 2 5 5 Tech Debt 4 7 7 1 8 Refactor Backend Logging 2 3 8 2 4 Optimize Welcome Flow 5 3 5 3 5 Account Linking 7 9 2 4 2
  • 54.
  • 55.
  • 56. 1. Make Bid Board valuable to individual users Did not help say “no” FORMER BID BOARD STRATEGY 2. Make Bid Board great for teams 3. Make Bid Board transformative for businesses
  • 57. 1. Replace Excel as the system subcontractors use to track their bid. NEW BID BOARD STRATEGY 2. Convince subs to move files to the cloud. 3. Replace Outlook and Sticky-Notes as the way subs track activities and tasks.
  • 58. Determine if Product-Market fit Identify your moat Pick a path Sequence Stress test 5 STEPS TO DEFINE A GREAT STRATEGY 1. 2. 3. 4. 5.
  • 59. Is it a “good” strategy?
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 66. • Vision = destination (North Star) • Strategy = compass • Roadmap = projects along the way RECAP
  • 67.
  • 68. Determine if Product-Market fit Identify your moat Pick a path Sequence Stress test 5 STEPS TO DEFINE A GREAT STRATEGY 1. 2. 3. 4. 5.
  • 69.
  • 70.