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PMAS-ARID AGRICULTURE
UNIVERSITY, RAWALPINDI
University Institute of Management Sciences
MBA 3.5 (3rd
)
Human Resource Management
Meezan Bank Limited
HISTORY OF BANKING
• Banking is as old as human society
• Perhaps it were BABYLONIANS who developed Banking System
as early as 2000 B.C.
• Banking in its modern form and structure started when many
Lombardy Merchants came to England in 14th
century.
• This business was taken over by Gold Smiths.
• In 1695 Goldsmiths formed themselves in
corporation known as Bank of England.
• This new bank opened a new gateway to
the economic functions of the world.
QUAID’s VIEW ON ISLAMIC BANKING
The founder of Pakistan, Quaid-e-Azam Mohammed Ali Jinnah
while delivering speech at the opening ceremony of State Bank of
Pakistan on July 1, 1948, stated:
"We must work our destiny in our own way
and present to the world an economic system
based on true Islamic concept of equality,
of manhood and social justic
This statement serves as the concept of Islamic banking by the
founding father of the nation that was created in the name of Islam
in 1947.
The Quran
“That which you give as Riba to increase the peoples'
wealth increases not with God; but that which you give in
charity, seeking the goodwill of God, multiplies
manifold.” (30:39).
Hadith
From Hazrat Jabir Ibn-e-Abdullah(R.A):
The Prophet (P.B.U.H) cursed:
The receiver and the payer of interest,
The one who records it, and
The witnesses to the transaction
And said: “They are all alike [in guilt]”.
(Muslim, Trimdhi and Musnad Ahmad)
MEEZAN BANK LIMITED
• Meezan Bank ‫بینک‬ ‫))میزان‬ is the first and largest Islamic
commercial Bank of Pakistan.
• The Bank is headquartered in Meezan House - Karachi,
Pakistan.
• It has a network of over 500 branches in more than 125 cities
of Pakistan.
• It commenced operations in 2002 when State Bank of Pakistan
issued first-ever license for Islamic commercial banking.
• The Bank has a market share of 35% in Islamic banking
industry of the country.
Bank’s History
MBL is a fully scheduled Islamic Commercial Bank in Pakistan,
granted by the first Islamic Banking license by the Government of
Pakistan and the Central Bank.
Established in 1997 as an investment bank with a focus on pushing
Islamic Banking.
On Jan 31, 2002 SBP issued the first license for a Islamic scheduled
Islamic Commercial Bank thus forming
Meezan Bank Limited.
Meezan Bank has been awarded a long-term credit rating of A+ and
a short-term credit rating of A1.
Introduction To MBL
Shareholding
Noor Financial Investment Company, Kuwait 49.11%
Pakistan Kuwait Investment Company 30%
Islamic Development Bank, Jeddah 9.23%
General Public 11.57%
Shariah Advisory Board
Justice (Ret’d) Maulana Muhammad Taqi Usmani hold position of Chairman of
Islamic Fiqh Academy Jeddah plus chairmanship on the Shariah Boards of a
number of leasing Islamic low and financial institutions around the globe including
AAOF11, IFSB.
Dr. Muhammad Imran Usmani son of Chairman M.Taqi Usmani, is an LLB, M.Phil
and Ph.D in Islamic Finance and graduated as a scholar from Jamia Darul-Uloom,
Karachi where he also completed a specialization course in Islamic Jurisprudence.
He has been teaching at Jamia Darul-Uloom since 1990 and is also a visiting
faculty member at the IBA Karachi. Dr. Usmani serves as a advisor/member of
Shariah Boards of SBP, HSBC.
Sheikh Essam M.Ishaq gradated in political sciences from McGill University Canada
He holds the position of Advisor at Discover Islam, Bahrain. He holds position of
Director in a number of Business and Educational institutions, which include: Al
Baraka Islamic Bank Bahrain , Bahrain Development Bank, Bahrain Discover
Islam, Bahrain.
Vision Statement
“Establish Islamic banking as banking of first choice …”
Establish Islamic banking as banking of first choice to facilitate
implementation of an equitable economic system, providing a
strong foundation for establishing a fair and just society for
mankind.
Mission Statement
“To be a premier Islamic bank.”
To be a premier Islamic bank offering a one-stop shop for
innovative value-added products and services to our customers
within the bounds of Shariah, while optimizing the
stakeholders value through organizational culture based on
learning, fairness, respect for individual enterprises and
performance.
Departments Working in MBL
Meezan Bank Limited has been divided into following divisions:
1. Assets Management
2. Retail Banking Division
3. Liability Division
4. Common Assets Division
5. Credit Administration Division
6. Human Resources Division
7. Finance Division
8. Treasury and International
Division
9. Information Technology Division
10.Corporate Banking Division
11. Operation Division
12. Credit Risk Management Division
13. Control and Compliance Division
14. Establishment Division
15. Training, Research,
Communication & Public Division
16. Consumer Banking Division
17. Credit Policy Division
18. Audit & Inspection Division
19. General Service Division
20. Law Division
Details of Operations
• Funds Transmission
• Retail of Consumer Banking
• Commercial Banking
• Trade Finance
• Treasury
• Foreign Exchange
• SWIFT Outline and Funds Transfer
• Private Banking and Wealth Management
• Client Records and Account Maintenance
• Capital Markets and Treasury Backgrounds
SWOT Analysis
S: Religious appeal, Zakat innovative aspect, all bigger banks
carry a Islamic portfolio because of its success.
W: Lack of standardization, there are differences in theory and
practice, misinterpretation of Islam.
O: Fastest growing in the world, traditional interest based
banking losing its value. New markets have been emerged in non
Islamic region.
T: Loopholes are present in its proper implementation, Research
in products, Environment for Islamic Banking in west has been
declined after 9/11.
Growth:
The Bank’s deposits grew at an average rate of 46% p.a. from December 2002
to December 2012 while its branch network grew from 6 branches in 2002 to
433 branches in May 2015, an average growth rate of 48% p.a.
Meezan Bank is the only Islamic bank with AA credit rating in the Islamic
banking industry in Pakistan.
Development of MBL
Technology:
Meezan Bank has a strong technology focus. It has invested
heavily in state-of-the-art software applications – namely
Temenos T-24 and Oracle. It has also recently upgraded its
hardware platform and also has a ‘hot’ disaster recovery site in
place to cater to any unforeseen eventualities.
Strategy:
By implementing robust and aggressive strategic and tactical
initiatives on the side of consumer banking, Meezan Bank
aims to fulfill its prime objective of providing customers
accessibility and convenience, within an atmosphere and
culture of dedicated service and recognition of their needs.
Training Process
The Framework outlines the basic platform for training and development. It
is based on following key areas;
1. Process
2. Standards of Excellence
3. Learning Mechanism
1. Process:
 Identification of training & development needs:
Organizational level
Job Level
Individual level
 Competency Profiling, the main analytical tool:
Competency profiling is a tool of describing an area of
knowledge, skill, or ability. This would help in matching and
placing the right person on the right job. It can be applied in
two ways:
Job Competency Profile: The skills and knowledge
required for performing a job to a given standard.
                  Personal Competency Profile: The skills and
knowledge of an individual.
 PDPs, the core planning mechanism:
Personal Development Planning (PDP) is a tool by which skills
and learning needs are transformed into development
solutions. This helps Meezan bank in improving performance
of employees in their current roles and progress in their
careers in the Bank.
2. Standards of Excellence:
The success of Meezan bank is dependent on the employees,
striving to achieve standards of excellence in their jobs.
Competencies can play an important role in this process by
helping individuals to define the job standards, which will help
the employees in achieving the quality results.
3. Learning Mechanism:
Learning mechanisms permits both traditional and more
innovative methods. These include:
•Flexible Learning
•Management Development Program
•Business Training
•Distance Learning
•Career Planning
The Role of HR Manager:
• Provides support & guidance to department heads in designing,
delivering
• Internal or external sourcing of training & development solutions.
• Finalizes Training Activity Plan (Annual Training Calendar) with the
mutual concern of the department heads;
• Ensures the proper implementation and administration of the training
process during the year;
• Identifies the needs for in-house training program and training conducted
by outside trainers, and reviews them with the respective departmental
heads before finalizing it;
• Designs in-house training / course with the input of the department heads;
• Ensures proper linkage between Practice and Theory (a mix of internal
and external resource persons may be blended to conduct training
programs).
Compensation System
• Meezan bank follows a variety of ways to compensate its
employees.
• The basic of all of them is compensating them by adding up
bonuses and increments to their salaries after the closing of
every financial period.
• Every branch manager fills up a performance appraisal form
by the end of first month of the preceding financial period and
submits that to the HR department.
• With the salary of third month each and
every deserving employees receives
their rewards and increments.
Recruitment Process
Meezan Bank recruits candidates in a number of ways that are as
follows:
Batch Hiring:
• Job Posting
• Rehiring
• Succession Planning
Experience Hiring:
• Internet
• Texting
• Dot-Job Domains
• Virtual Job Fairs
• Media
• Employment Agencies
• Referrals and Walk-Ins
Meezan Bank

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Meezan Bank

  • 1. PMAS-ARID AGRICULTURE UNIVERSITY, RAWALPINDI University Institute of Management Sciences MBA 3.5 (3rd )
  • 3. HISTORY OF BANKING • Banking is as old as human society • Perhaps it were BABYLONIANS who developed Banking System as early as 2000 B.C. • Banking in its modern form and structure started when many Lombardy Merchants came to England in 14th century. • This business was taken over by Gold Smiths. • In 1695 Goldsmiths formed themselves in corporation known as Bank of England. • This new bank opened a new gateway to the economic functions of the world.
  • 4. QUAID’s VIEW ON ISLAMIC BANKING The founder of Pakistan, Quaid-e-Azam Mohammed Ali Jinnah while delivering speech at the opening ceremony of State Bank of Pakistan on July 1, 1948, stated: "We must work our destiny in our own way and present to the world an economic system based on true Islamic concept of equality, of manhood and social justic This statement serves as the concept of Islamic banking by the founding father of the nation that was created in the name of Islam in 1947.
  • 5. The Quran “That which you give as Riba to increase the peoples' wealth increases not with God; but that which you give in charity, seeking the goodwill of God, multiplies manifold.” (30:39).
  • 6. Hadith From Hazrat Jabir Ibn-e-Abdullah(R.A): The Prophet (P.B.U.H) cursed: The receiver and the payer of interest, The one who records it, and The witnesses to the transaction And said: “They are all alike [in guilt]”. (Muslim, Trimdhi and Musnad Ahmad)
  • 7. MEEZAN BANK LIMITED • Meezan Bank ‫بینک‬ ‫))میزان‬ is the first and largest Islamic commercial Bank of Pakistan. • The Bank is headquartered in Meezan House - Karachi, Pakistan. • It has a network of over 500 branches in more than 125 cities of Pakistan. • It commenced operations in 2002 when State Bank of Pakistan issued first-ever license for Islamic commercial banking. • The Bank has a market share of 35% in Islamic banking industry of the country.
  • 8. Bank’s History MBL is a fully scheduled Islamic Commercial Bank in Pakistan, granted by the first Islamic Banking license by the Government of Pakistan and the Central Bank. Established in 1997 as an investment bank with a focus on pushing Islamic Banking. On Jan 31, 2002 SBP issued the first license for a Islamic scheduled Islamic Commercial Bank thus forming Meezan Bank Limited. Meezan Bank has been awarded a long-term credit rating of A+ and a short-term credit rating of A1.
  • 9. Introduction To MBL Shareholding Noor Financial Investment Company, Kuwait 49.11% Pakistan Kuwait Investment Company 30% Islamic Development Bank, Jeddah 9.23% General Public 11.57%
  • 10. Shariah Advisory Board Justice (Ret’d) Maulana Muhammad Taqi Usmani hold position of Chairman of Islamic Fiqh Academy Jeddah plus chairmanship on the Shariah Boards of a number of leasing Islamic low and financial institutions around the globe including AAOF11, IFSB. Dr. Muhammad Imran Usmani son of Chairman M.Taqi Usmani, is an LLB, M.Phil and Ph.D in Islamic Finance and graduated as a scholar from Jamia Darul-Uloom, Karachi where he also completed a specialization course in Islamic Jurisprudence. He has been teaching at Jamia Darul-Uloom since 1990 and is also a visiting faculty member at the IBA Karachi. Dr. Usmani serves as a advisor/member of Shariah Boards of SBP, HSBC. Sheikh Essam M.Ishaq gradated in political sciences from McGill University Canada He holds the position of Advisor at Discover Islam, Bahrain. He holds position of Director in a number of Business and Educational institutions, which include: Al Baraka Islamic Bank Bahrain , Bahrain Development Bank, Bahrain Discover Islam, Bahrain.
  • 11. Vision Statement “Establish Islamic banking as banking of first choice …” Establish Islamic banking as banking of first choice to facilitate implementation of an equitable economic system, providing a strong foundation for establishing a fair and just society for mankind.
  • 12. Mission Statement “To be a premier Islamic bank.” To be a premier Islamic bank offering a one-stop shop for innovative value-added products and services to our customers within the bounds of Shariah, while optimizing the stakeholders value through organizational culture based on learning, fairness, respect for individual enterprises and performance.
  • 13. Departments Working in MBL Meezan Bank Limited has been divided into following divisions: 1. Assets Management 2. Retail Banking Division 3. Liability Division 4. Common Assets Division 5. Credit Administration Division 6. Human Resources Division 7. Finance Division 8. Treasury and International Division 9. Information Technology Division 10.Corporate Banking Division 11. Operation Division 12. Credit Risk Management Division 13. Control and Compliance Division 14. Establishment Division 15. Training, Research, Communication & Public Division 16. Consumer Banking Division 17. Credit Policy Division 18. Audit & Inspection Division 19. General Service Division 20. Law Division
  • 14. Details of Operations • Funds Transmission • Retail of Consumer Banking • Commercial Banking • Trade Finance • Treasury • Foreign Exchange • SWIFT Outline and Funds Transfer • Private Banking and Wealth Management • Client Records and Account Maintenance • Capital Markets and Treasury Backgrounds
  • 15. SWOT Analysis S: Religious appeal, Zakat innovative aspect, all bigger banks carry a Islamic portfolio because of its success. W: Lack of standardization, there are differences in theory and practice, misinterpretation of Islam. O: Fastest growing in the world, traditional interest based banking losing its value. New markets have been emerged in non Islamic region. T: Loopholes are present in its proper implementation, Research in products, Environment for Islamic Banking in west has been declined after 9/11.
  • 16. Growth: The Bank’s deposits grew at an average rate of 46% p.a. from December 2002 to December 2012 while its branch network grew from 6 branches in 2002 to 433 branches in May 2015, an average growth rate of 48% p.a. Meezan Bank is the only Islamic bank with AA credit rating in the Islamic banking industry in Pakistan. Development of MBL
  • 17. Technology: Meezan Bank has a strong technology focus. It has invested heavily in state-of-the-art software applications – namely Temenos T-24 and Oracle. It has also recently upgraded its hardware platform and also has a ‘hot’ disaster recovery site in place to cater to any unforeseen eventualities. Strategy: By implementing robust and aggressive strategic and tactical initiatives on the side of consumer banking, Meezan Bank aims to fulfill its prime objective of providing customers accessibility and convenience, within an atmosphere and culture of dedicated service and recognition of their needs.
  • 18. Training Process The Framework outlines the basic platform for training and development. It is based on following key areas; 1. Process 2. Standards of Excellence 3. Learning Mechanism
  • 19. 1. Process:  Identification of training & development needs: Organizational level Job Level Individual level  Competency Profiling, the main analytical tool: Competency profiling is a tool of describing an area of knowledge, skill, or ability. This would help in matching and placing the right person on the right job. It can be applied in two ways: Job Competency Profile: The skills and knowledge required for performing a job to a given standard.                   Personal Competency Profile: The skills and knowledge of an individual.
  • 20.  PDPs, the core planning mechanism: Personal Development Planning (PDP) is a tool by which skills and learning needs are transformed into development solutions. This helps Meezan bank in improving performance of employees in their current roles and progress in their careers in the Bank.
  • 21. 2. Standards of Excellence: The success of Meezan bank is dependent on the employees, striving to achieve standards of excellence in their jobs. Competencies can play an important role in this process by helping individuals to define the job standards, which will help the employees in achieving the quality results. 3. Learning Mechanism: Learning mechanisms permits both traditional and more innovative methods. These include: •Flexible Learning •Management Development Program •Business Training •Distance Learning •Career Planning
  • 22. The Role of HR Manager: • Provides support & guidance to department heads in designing, delivering • Internal or external sourcing of training & development solutions. • Finalizes Training Activity Plan (Annual Training Calendar) with the mutual concern of the department heads; • Ensures the proper implementation and administration of the training process during the year; • Identifies the needs for in-house training program and training conducted by outside trainers, and reviews them with the respective departmental heads before finalizing it; • Designs in-house training / course with the input of the department heads; • Ensures proper linkage between Practice and Theory (a mix of internal and external resource persons may be blended to conduct training programs).
  • 23. Compensation System • Meezan bank follows a variety of ways to compensate its employees. • The basic of all of them is compensating them by adding up bonuses and increments to their salaries after the closing of every financial period. • Every branch manager fills up a performance appraisal form by the end of first month of the preceding financial period and submits that to the HR department. • With the salary of third month each and every deserving employees receives their rewards and increments.
  • 24. Recruitment Process Meezan Bank recruits candidates in a number of ways that are as follows: Batch Hiring: • Job Posting • Rehiring • Succession Planning Experience Hiring: • Internet • Texting • Dot-Job Domains • Virtual Job Fairs • Media • Employment Agencies • Referrals and Walk-Ins