1. ZARAH ALI
102 Whaddon Chase, Aylesbury, Buckinghamshire, HP19 9QS
Email: Zarah_Ali@hotmail.com Mobile: 07703572036
Personal Profile
I am a driven individual looking to challenge myself and build on my substantial range of experience
to date. I have over 2 years’ of experience working in accounts as a payroll assistant, where I
demonstrated a positive and proactive attitude and a great work ethic. This is reflected in my progress
and achievements to date.
I’m looking to build on my substantial technical and customer service experience to broaden and
challenge myself and take my career to the next stage.
Professional Experience
Workstream Construction Services - Bicester
Payroll Assistant and Various Roles (April 2014 – Present)
While at WCS, my primary role is within Payroll and Accounts with ad-hoc positions within other
departments to provide support as necessary. I’ve developed my experience through the following
responsibilities and tasks:
· Ensuring payments of operatives on a weekly basis, including sending over spreadsheet
instructions to subcontractor payroll companies and taking into account any expenses and
deductions as well as end of day Full Payment Submission Reporting for PAYE Employees.
· Experience on Sage 50 Accounts; entering purchase invoices on to the ledger, recording
customer and sales receipts, supplying invoices and credit notes when needed, recording bank
transactions using the correct nominal codes and departments.
· Also Reconciling Bank Accounts acting on any discrepancies using my initiative to correct and
balance the accounts and VAT Returns
· Using spreadsheets to record weekly progress within the company. Also provided assistance
in credit control, issuing copy invoices and dealing with invoice queries effectively to ensure
prompt payment from customers, entering new client details on the Sales Ledger.
· Calculating holiday pay, sickness pay or maternity pay as and when required, completing end
of year reports and issuing P60s at the end of every tax year and P45’s for operatives who left
the company.
· Communicating and Liaising with operatives to rectify pay queries efficiently and working
closely with my colleagues successfully as well as independently with initiative.
· Checking all timesheets entered on to the system against invoices produced acting on any
errors accordingly and forwarding on to clients promptly.
· Covering other departments when short staffed involving sending out timesheets for
completion to clients within deadlines in order to process within the time requirements,
Registering and setting up new operatives on the system.
2. Tesco PLC, Broadfields Retail Park, Aylesbury
Various Roles including Checkout Team Leader (September 2007 – Present)
Alongside my fulltime position at WSC, I’ve continued working and developing my career at Tesco. I’ve
had a number of opportunities and it has been extremely beneficial for my career in accounts through
teaching valuable customer service skills and multi-tasking. Below is a summary of my roles and
responsibilities:
· Dot com picker [November 2013- Present]
o Responsible for the careful selection of particular items specifically requested by
customers ensuring high quality and accurate items selected.
o Working efficiently and within a particular time frame ensuring shopping meets delivery
times and there are no follow on delays as a result.
· Optical Assistant [July 2010- November 2013]
o Manage optical lens and frame sales, preparing patient records and carrying out pre-
screening assessments.
o Assisting patients to select frame and lenses with accurate size adhering to prescription
and processing custom optical product orders, accurately taking bifocal and varifocal
measurements.
o Assisting in safe insertion and removal of contact lenses usage training. Managing
adjustments of spectacles and frame styling. Generating daily and monthly financial
reports, maintaining telephone etiquette, greeting patients and responding to their
queries and scheduling appointments.
· Checkout Team Leader [April 2010- July 2010]
o Core responsibility lay in ensuring daily checkout targets were met, while providing
excellent customer service.
o Dealing with money accurately, counting money within safes and reconciling at start and
end of day. In addition I had to deal with any discrepancies appropriately by raising in a
timely manner and following the correct protocol.
o As well as overall cash reconciliation, I also had responsibility for cashing tills at start and
end of day and filling with change when necessary
o Maintaining cleanliness of over 20 checkouts and manage and encourage the behaviour
of cashiers
· Checkout assistant-[September 2007-April 2010 ]
o Duties included maintaining and controlling six self-service checkouts independently and
effectively whilst ensuring all items are being scanned correctly as well as ensuring the
checkouts are in good working order.
o Other responsibilities included taking cash and card payments from customers, providing
a positive and friendly service at all times, often under pressure, as well as maintaining a
clean and safe working environment.
3. Education
Home Learning College
September 2012 – September 2014
Level III Diploma in Payroll Management, which included Sage computerised Payroll, manual
calculation of PAYE and NIC, daily payroll activities (manual and Sage), statutory payments and
deductions, taxable benefits and attachments to earnings as well as year-end procedures on Sage.
Aylesbury College
February 2007 – July 2008
AAT Level 3 Diploma in accounting – included both Foundation and Intermediate Levels.
Quarrendon Upper School
September 2001- July 2006
8 GCSE’s at grades A* - C including Maths and English.
Skills
SAGE50 Accounts & Payroll, Tempaid payroll, Safe Tempest payroll, Voyager Client as well as proficient
user of Microsoft Excel and Word.
References
References are available on request.