2. 2 In-house design services
Introduction
Contents
CIEH online branding 3
MyCIEH website design 5
MyCIEH identity and newsletter 6
EHN editorial design 7
EHN extra eNewsletter 8
EHN promotion 9
CIEH eLearning logo and website 10
CIEH eLearning brand and email template 11
CIEH eLearning launch brochure 12
CIEH eLearning course module 13
TX editorial design and advertising 14
CourseFinder logo and web 15
Interactive training product design 16
Exhibition design 17
CIEH Awarding body: Certificates 18
CIEH Awarding body: Qualification supporting documents 19
CIEH Awarding body: Examination papers 20
CIEH interior displays 21
15Hatfields Refresh Bar 22
15Hatfields website 23
Our aim is to provide a high quality design service, dedicated to
producing print and interactive design for the organisation. Offering
time and cost savings over external design suppliers wherever possible.
Working to the brief we assess the best way forward, asking questions
before providing a solution, assisting clients through the process from
concept to completion. Referring to the brand guidelines to ensure
consistency on all communications.
Production efficiencies are achieved by making use of team members’
specialist skill areas at key stages of projects and job sharing, where
possible, at less critical stages.
The following examples are a selection of work from the last 2 years,
demonstrating a wide range of applications.
3. In-house design services 3
Design services for
CIEH online branding
Logo design: The CIEH eMarque
Brief: The CIEH logo and flag elements are in a square format, which
presented limitations when used in online environments.
We created the CIEH eMarque which enables effective communication
online without compromising the recognised CIEH branding.
Online brand application: Create template for correct use of
CIEH eMarque online
To accompany the CIEH eMarque we designed templates to form the basis of
consistent marketing via email communications.
5. In-house design services 5
Design services for
MyCIEH
Website design: The MyCIEH website
The MyCIEH website was designed in-house and efficiencies implemented by direct
briefing between in-house design and Eurisko.
We worked to an intensive 3 month schedule alongside marketing and membership,
to represent all parties requirements, and designed a solution that met their needs,
budget and timescale.
6. 6 In-house design services
Design services for
MyCIEH
Identity design: For MyCIEH
It was important that the MyCIEH identity was part of the CIEH brand but
represented an exclusive membership only area.
The the ‘brand bar’ area at the top of the site was designed with a ‘behind the
scenes’ feel, reversing the CIEH eMarque logo out of our corporate burgundy colour.
eNewsletter design: The MyCIEH eNewsletter
The identity has been carried through to the email communications.
7. In-house design services 7
Design services for
EHN
Editorial design: Relaunching EHN magazine in Jan 2010
EHN is designed and published in-house.
In December 2009 EHN was relaunched from a weekly news magazine to a twice
monthly news and features magazine with an online version (EHNextra) published
by email on the weeks in between print.
The full redesign was completed in-house.
The 2009 Weekly EHN
EHN relaunched in 2010
8 ehn 14 december 2007
NEWS FOCUSNEWS FOCUS
A
s I scrape the ice from the windscreen
of my car, it’s hard to believe that only
a month ago I was in Zambia taking
part in one of Water for Kids largest
projects so far.
In October, Caroline Maffia, myself and 14
other people formed a motley group of designers,
plumbers, builders, electricians, teachers, builders
and EHPs. We had volunteered to spend two
weeks working on the Water for Kids project in
Kamaila village, an hour’s drive from Lusaka.
There was an air of excitement and
anticipation among the group as we bumped
along the dirt track on a bus with no suspension.
Three hours late after a meeting with the mayor
of Lusaka (operating on relaxed Zambia time) we
were unsure what would be waiting for us as we
arrived at Kamaila village school.
Everywhere there were happy smiling faces.
It was hard to believe that after three hours of
waiting the children were still sitting patiently
under the shade of the trees, ready to welcome
us. And what a welcome it was, with singing and
dancing and even a play re-enacting the first day
Water for Kids visited the village.
14 december 2007 ehn 9
averaging 35ºC, with limited tools and
supplies.
To construct the washroom we first had to
excavate the pit. Using only shovels and pick
axes, we dug down to a depth of 2m before
supporting the walls with breeze block
and excavating a further 2m of earth.
Meanwhile, two concrete slabs
were cast, containing the squat
pans for the latrine. Once set,
the slabs were manoeuvred,
with some difficulty, over
the mouth of the pit so the
construction of the walls and
roof could begin.
Fortunately we had the help
of local people with knowledge of
how to build Zambia style. Valuable
lessons were learnt, including how
to mix concrete and bed bricks when
the mortar dries instantly.
Our local fellow builders were surprised
that women were helping with the building
work and as a result had great respect for us,
calling us sister. As a lasting memory they
had their photographs taken with the two
strong girls, myself and Caroline on the
final day.
While one team constructed the
washroom, the other tackled the
classrooms. There are six classrooms at the
school in total. Four of these rooms had
never been decorated and as a result were
dark and dingy inside. The walls
were cracked with large areas of plaster
missing. The floors were uneven and
contained large holes.
It was difficult to believe that before the
installation of clean water up to 100 children
had been taught in these classrooms. As a result
of clean, reliable water the school has now been
able to attract new teachers, therefore reducing
class sizes to about 45 children. (The teachers
live by the school and having a standpipe nearby
improves their lives considerably.)
After sanding the walls and mastering
the art of plastering we began painting each
room. However, it soon became apparent
that without a ladder we would be unable to
reach the tops of each wall.
After completing a ladder safety training
course days before leaving for Africa I found
myself 2m in the air on a ladder made from two
trees, a few nails and some wire – Blue Peter
would have been proud.
Through talking to villagers we became
aware that a local village called Karubwe was
without clean water due to a problem with the
As EHPs from Wigan Council we had to pinch
ourselves to check we were actually there.
After being welcomed at the school we
were back on the bus and bumping along
towards the village centre. Dressed
in our jitenge (women and David
Beckham only) we met the
elders and were shown the
standpipes completed in July.
It was time to start the
hard work. The focus was on
Kamaila school.
We hoped to decorate
the classrooms and
provide the teenage
girls with a washroom
exclusively for their use
so they would no longer
need to miss school
for one week of every
month once they
reached puberty.
Easy you may say
– try working in
temperatures
hand pump. It had been out of use for the last
four years, meaning water was drawn from
shallow, unprotected wells, several hours
walk from the village.
With £300 from Water for Kids and
the aid of the immaculately dressed
Mrs Ktutu, the water engineer, we repaired
the pump and restored clean water to over
400 people.
None of this would have been possible
without the team spirit, including that of the
local people and teachers who took part, and
the help of Water for Kids.
If I remember just one thing about
my trip to Africa it would be knowing that I
contributed to improving the lives of people in
this village, some of whom will have never had
clean water.
When the blisters started to appear and our
enthusiasm began to waiver, the constant crowd
of smiling children at the doorway gave us the lift
we needed and a reason to continue. e
To find out more about Water for Kids
see www.waterforkids.org
On 31 October Water for Kids at the Zambian Institute of Environmental
Health handed over the completed water installation to the Kamaila
village water committee. The water is pumped using solar power to
standpipes throughout the village and to taps at the school, for use
by 4,000 people. The occasion was marked with local children singing
and dancing. The village headman said the water system is usually only
found in towns, and that it is ‘just the beginning of development’.
The clean water not only improves the health of the people, but also
frees up the time taken to collect water. This, along with water for construction and
farming, can help relieve poverty. The availability of clean water has also led to the
government agreeing to build a clinic in Kamaila; the nearest clinic is 18km away.
Natasha Franklin and Sara Emanuel also gave out 70 wash stands to families
who had started building their latrines and six to the school. The stands had
been bought by supporters of Water for Kids as Christmas or birthday gifts
for their friends. The ceremony ended with a presentation of the village's
traditional gift of thanks: three live hens.
It is now time for Water for Kids and the ZIEH to use the expertise
gained in Kamaila to provide water for other communities in Zambia.
Two possible new projects were identified – to provide a borehole with
hand pump and latrines for a community near Lusaka and a second to
provide a water supply for a busy rural clinic.
Water for all
In just two weeks the group:
l built a wash-room for girls at Kamaila school
l painted three classrooms and two fabulous murals
l repaired the water pump in Karubwe village
l consulted EHOs at Lusaka City Council on the
design of an environmental health field pack to be
produced in Zambia
l gave laptops (donated by Civica Plc) to Kamaila
school and to colleges teaching environmental
health courses
Achievements
Water work: (clockwise from top left) the building team
completes the floor slabs for the toilet block; celebrating
the handover; the gift of live chickens; children at the
school tap and (main picture) water engineer Mrs Kotutu
repairs the pump at Karubwe village
WigANAndrea Smith recently joined a group of volunteers helping to build a
washroom in a Zambian village. She describes her experiences
A long way from
‘We hoped to provide
the teenage girls with
their own washroom’
Two Irish hotel bar staff have been
charged with the unlawful killing
of an English guest who died from
acute alcohol intoxication while
celebrating his birthday.
The case is the first in Ireland
involvingso-called‘liquorliability’,
and it is being closely watched by
the trade union Mandate, which
represents some 2,000 bar staff
across the Republic. ‘We are very
concerned about the implications
ofthiscase,’saidunionspokesman
Eddie Cassidy.
The two charged, following
a lengthy Garda investigation,
are Gary Wright, aged 32, a bar
manageratHayesHotel,inThurles,
County Tipperary, and 27-year-
old hotel barman Aidan Dalton.
They are jointly accused of the
manslaughter of Graham Parish, a
guest, from Nelson in Lancashire,
who is understood to have choked
to death on his own vomit after a
night’s socialising at the hotel.
The two bar staff appeared
before Thurles district court last
week and were remanded on bail
for a month while the evidence is
prepared. The court heard that Mr
Parish, who had been celebrating
his26thbirthday,diedasaresultof
acute alcohol intoxication.
A spokesman for Hayes Hotel,
a Tipperary landmark, where
Ireland’s largest amateur sporting
organisation, the Gaelic Athletics
Association (GAA), was founded
more than 100 years ago, declined
to comment on the case.
He added: ‘However, we
would like to say that we have
co-operatedfullywiththeGardain
their investigation into this tragic
matter, and that our thoughts at
this time are, first and foremost,
with the family and friends of the
deceased, Mr Graham Parish.’
The case is certain to
provoke public debate over
the responsibilities of bar staff,
managers and owners to their
customers.
Union spokesman Mr Cassidy,
who has worked as a barman, said
the issue raised questions about
‘whether policies and procedures
havebeenputinplacetodealwith
trickysituationsthatarise’,butthat
drinkers also had responsibilities
that should not be pushed on to
someone else.
He added: ‘Today many young
people arrive at the pub already
under the influence of drink or
drugs. It’s a worrying trend, from
every point of view, and one that
makesthejobandresponsibilityof
bar staff particularly difficult.’
2 ehn 13 NOVEMBER 2009
NEWS
RIPA not so grim
‘Army of citizen snoopers recruited by
council to spy on neighbours’ said a
Daily Mail headline this week. The
Mail’s ideology sees everywhere an
over-powerful state infringing on the
rights of the individual. (It is somewhat
ironic that the Mail opposes the Human
Rights Act, but let that pass.)
In the last two years there has
been a proliferation of news stories
and rants from well-paid columnists,
peppered with emotive terms such as
‘surveillance society’ and ‘nanny’ or
‘Stasi state’ and ‘spies in dustbins’. This
language has coloured coverage in the
Mail, and other newspapers, concerning
the use by councils of the Regulation of
Investigatory Powers Act 2000. A Mail-
led ‘spies in dustbin’ mini-hysteria early
in 2008 persuaded
the government
to review RIPA
this year, leading
an announcement
of minor changes
(page 3).
Not only were the Mail’s stories
hysterical but many were inaccurate.
RIPA did not give public authorities ‘new
powers’ akin to those MI5 use against
terrorism. It regulated investigatory
techniques that councils were using
already.
Councils do not, despite claims in the
Daily Mail, intercept citizens’ telephone
calls or emails in pursuit of their
functions. There is extensive use of
CCTV. This is sometimes used, covertly
and overtly, to detect and identify
fly-tippers or, in a few cases, more minor
infringements of laws and by-laws.
The government’s clear summary
of the RIPA consultation expresses
a view, culled from more than 200
responses, that there is ‘no way for
public authorities to… discharge their
enforcement role apart from using
RIPA’. It concludes: ‘… the Home Office
is satisfied that there is no need
for fundamental reform of the RIPA
framework.’ It doesn’t think dog fouling
or littering justify covert surveillance.
Fair enough. Fly-tipping, often a large-
scale criminal activity, does. So, there
is no problem with RIPA, despite the
misleading propaganda of the Daily Mail.
Will HatcHett
eDitORial
Staff on unlawful killing charge
said that, during busy times, it
would be impossible to check IDs
andoperateamachinewithintheir
line of sight.
‘More than two-thirds of
pub landlords said that current
proposals would be a significant
extra burden on their business,’
he said.
Ian Gray, CIEH principal policy
officer, welcomed the vote and
said: ‘Vending machines have
Many of the
Daily Mail’s
stories were
inaccurate
Health prescription: some of the world’s largest medical, nursing and public health organizations presented a giant placard to
United Nations officials at an international climate change meeting in Barcelona last week. in the run-up to the UN convention on
climate change meeting in copenhagen in December, they called on world leaders to protect public health, set strong targets on
emission reductions, promote clean energy and mandate major funding for developing countries to address the climate crisis.
➜ www.climateandhealthcare.org
By Anthony Garvey
long offered an easy opportunity
for under-age smokers to buy
cigarettes. Recent test purchasing
surveys by our trading standards
colleagueshaveshownthatdespite
all of the guidance and warnings,
illegal purchases are being made
in increasing numbers.’
Theanswer,headded,wastoban
cigarettes from vending machines
and use them for a more healthful
purpose, such as purchases of
nicotine replacement products.
ucontinued from page 1
p02-03 EHN44.indd 2 11/11/09 15:19:57
Editorial address:
Chartered Institute of
Environmental Health,
Chadwick Court,
15 Hatfields,
London SE1 8DJ
Editor: Will Hatchett
Tel: 020 7827 5908
Email: w.hatchett@cieh.org
Deputy editor: Tom Wall
Tel: 020 7827 5834
Email: t.wall@cieh.org
Subeditor: Sue Balding
Designer: Jon Heal
Email: j.heal@cieh.org
Publisher: Kris Murali
Editorial fax:
020 7827 5883
Email: ehn@cieh.org
Advertising Sales
Executives:
Paul Prior
Tel: 020 7827 9929
Adrian White
Tel: 020 7827 5809
Production manager:
Mick Sharp
Tel: 020 7827 6304
Magazine subscriptions:
Tel: 020 7827 5900
Membership details,
address change:
020 7827 5815
Email: membership@cieh.org
UK subscription: £98
Overseas subscription: £119
ISSN 0969-9856
The views expressed in EHN
are not necessarily those of
the Chartered Institute of
Environmental Health.
Published on environmentally
friendly paper by Chadwick
House Group Limited on behalf
of the Chartered Institute of
Environmental Health.
13 NOVEMBER 2009 ehn 3
The Home Office is to issue a revised
code of practice on the use of covert
surveillance techniques by councils,
authorised under the Regulation of
Investigatory Powers Act 2000.
The guidance will stress that covert
techniques, such as hidden CCTV
cameras, should only be used after
all other ‘reasonable options’ – such
as increased inspections, signposting
and community patrols – have been
exhausted.
The move follows adverse media
reportsallegingthatcouncils,including
Derby,BoltonandGateshead,havebeen
usingRIPApowerstoinvestigate‘trivial’
contraventions (EHN, 24 April, page 2).
It is believed that, under the
guidance, the definition of ‘necessity
and proportionality’ will be revised so
that RIPA powers cannot be used for
dog fouling or littering. Investigations
willalsoneedtobeauthorisedbysenior
executives of at least director level.
Ed Chicken, acting director of
environmentservicesatMiddlesbrough
Council, defending the use of RIPA to
detect ‘minor’ environmental crimes.
He said: ‘It may be that in the particular
neighbourhood, that is the most
important thing to residents. And the
police are obliged to consult residents
and ask what their priorities are – I’ve
beentomeetingswherethepriorityhas
been dog fouling.’
MrChickensaidtheHomeOfficehad
missed the opportunity to overhaul the
system and should do more to combat
inaccurate media reports. He argued
that the existing regime was adequate.
He said: ‘The important issue is the
test as to whether we are competent
to carry out surveillance by the Office
of Surveillance Commissioners. That
seems to me to be the most obvious
solution, not set up a separate system.’
Respondents to a Home Office
consultation,includinglocalauthorities,
called for better training for officers
using RIPA powers. The Home Office
is to work with the Department for
Communities and Local Government,
the Local Government Association and
Lacors to establish accredited training
for local authority officers.
LesLawrence,chairoftheLGA’sSafer
Communities Board, welcomed a new
code. He said: ‘There has been concern
that some local councils have not used
RIPA proportionately. The LGA wrote to
all authorities last year to argue that the
use of surveillance to tackle dog fouling
and littering, no matter how important
to local residents, was not appropriate.’
EHN is printed on
9 Lives 80 paper,
which is produced
with 80% recovered
fibre – comprising
10% packaging
waste, 10% best white waste and
60% de-inked waste fibre – and
20% virgin TCF fibre, sourced from
sustainable forests.
The inclusion of virgin fibre enhances
both the press performance and
printed results.
NEWS
Up to 10,000 homes in London will be
given eco-makeovers in trials to cut the
capital’s greenhouse gas emissions.
Under the scheme, launched by
the Mayor of London Boris Johnson
last week, residents in nine London
boroughs will be offered a range of easy
toinstallmeasuresincludinglow-energy
light bulbs and stand-by switches.
Residents on benefits will also
be offered free loft and cavity wall
insulation. More affluent residents will
have to contribute to the costs.
The boroughs of Croydon, Camden,
Lewisham,Harrow,Havering,Haringey,
Hillingdon, Kingston, and Southwark
will take part in the scheme.
Mr Johnson said the scheme would
eventually cover all areas of London,
visiting 200,000 to 500,000 properties
by 2012.
He added that more than a third of
London’s climate change emissions are
generated from domestic properties.
‘London is crying out for a much
more simple, easy-to-access scheme to
help people go green, and these trials
will help us create this,’ he said.
The Mayor and the London
Development Agency have committed
£9.5m to kick-start the programme.
Home Office to restrict surveillance
London homes
in green trial
Most emerging diseases and human
pathogens have animal origins, Prof Tom
Humphrey told the London Food Safety
and Health and Safety joint seminar.
Prof Humphrey, who is chair of
veterinary zoonotic bacteriology at
the University of Bristol, told the two-
day seminar at the CIEH headquarters
in London that 60 per cent of human
pathogens are zoonotic and 75 per cent of
recent emerging diseases are zoonotic.
He said the infection of food animals
withzoonoticpathogensthreatenshuman
health and most infections arise from the
consumption of contaminated food.
Chicken is thought to be the source of
50-80 per cent of campylobacter cases
and 70 per cent of carcasses are positive
in shops. There are nearly 1.3 billion
salmonella cases worldwide each year.
ProfHughPenningtonandSallyHayden
from the Food Standards Agency also
spoke at the seminar, run by study groups
of the CIEH London Region this week.
Sandra Edmeade-Walters, joint chair
of the London Region Food Safety and
Health and Safety Study Groups, (pictured
above with Prof Humphrey) said: ‘It is
great that we are able to put on such an
event free of charge but it is only possible
because of the support of our employers
who allow us to do this valuable work
and the massive support we get from our
sponsors and all our speakers who give
freely of their time.’
➜ www.cieh.org/london
Animals ‘threat to health’
By Corin Williams
p02-03 EHN44.indd 3 11/11/09 15:22:14
8. 8 In-house design services
Design services for
EHN extra
eNewsletter design:
The EHN extra eNewsletter
EHN extra eNewsletter was designed in-
house and is published online in the weeks
between EHN magazine.
9. In-house design services 9
Design services for
EHN promotion
Design: Postcard and press ads for EHN extra
Concept and design created in-house.
The launch postcard aimed to encourage members to
register for EHN extra, which will provide a platform for
discussions relating to articles.
Ongoing press ads designed to drive readers to contribute
to the discussion areas of EHN extra.
Adverts for EHNjobs.com
All CIEH adverts are designed in-house and positioned in the spaces remaining after space has been sold to external advertisers.
This advert is for EHNjobs.com and takes advantage of being the producers of the magazine to design into the margin and
gutter space to create an eye catching design. Concept and design created in-house.
MKN412 ads A6 port.indd 1
11/9/09 16:20:21
Making life safer
ehn extra is the new bi-weekly e-zine from
EHN, designed specifically for CIEH members.
Full of the latest news from EHN and new onlinecontent including videos, interviews, seminarcoverage and exclusive CIEH previews.
Most importantly, ehn extra will provide
you with a platform to share views and
opinions with your peers, industry
professionals and the EHN team. Lively
debate will be featured using:
• online opinion polls
• comments on news articles
• “Ask the expert” question board
Support your profession and get your voice
heard today with ehn extra.
To subscribe and for more information,
please visit www.cieh.org/ehnextra
MKN412 ads A6 port.indd 2
11/9/09 16:20:22
Making life safer
www.cieh.org/extra
Have your say.
EHN_mike_ad_43x90 011009.indd 1 1/10/09 12:34:05
Making life safer
Visit www.cieh.org/extra to find out more
about your brand new e-zine; full of news,
online content and your views.
What will you add?
EHN Extra is a new online publication exclusive to CIEH
Members and current EHN Technical subscribers.
10. 10 In-house design services
Design services for
CIEH eLearning
Logo design: CIEH eLearning
The logo was designed to be associated with CIEH while representing a
specific product with an identity to generate sales.
Corporate fonts and colours were used, with the addition of an ‘e-button’
which could be used separately as an eye catching graphic.
Website design: The CIEH eLearning site
The website was designed in-house and once approved internally, sent to
an external company for implementation.
11. In-house design services 11
Design services for
CIEH eLearning
Brand guideline design: The quick reference guide
Production guideline for correct use of CIEH eLearning logo on
promotion material for suppliers and internal use.
Online brand application: Template for correct use online
Branded template designed for email emarketing purposes.
A quick reference guide to applying the eLearning logo
Who needs this qualification?
Why is this training important?
Learning outcomes
CIEH Level 2 Award in Principles
of Risk Assessment
This new qualification is designed to help improve the workplace
culture for occupational health and safety by enabling learners to
understand the basic principles of risk assessment.
Training pack
also available
Single colour logo
This is the master logo and should be
used at most times unless the design
requires the logo to be placed on a solid
dark colour (see below).
The logo has been drawn so that when
it is placed in an A4 layout at 100%
it will be the right size. Then resize
proportionaly to A4. The minimun size it
can be used is 40mm
12. 12 In-house design services
Design services for
CIEH eLearning
Design: The launch brochure
Brochure was designed for maximum impact on the CIEH exhibition stand.
To attract attention the brochure was made of a die-cut logo shape.
Future-proof your training and empower your
talent today with CIEH eLearning.
Call us on 020 7827 6318
to make an appointment now.
www.cieh-eLearning.com sales@cieh-eLearning.com
The Chartered Institute of Environmental Health (CIEH) is the UK’s leading awarding body
for vocational qualifications in food safety, health and safety and environmental protection.
It ensures the highest standards of professional competence in its members in the belief that
through environmental health action, people’s health can be improved.
elearning flyer-artwork v2.indd 4 11/9/09 12:46:49
CIEH eLearning, where experience
meets innovation
elearning flyer-artwork v2.indd 2 11/9/09 12:46:47
With CIEH eLearning you can look forward to the same
high standard of course material and content you have come to
expect from the UK’s leading awarding body for vocational qualifications.
eLearning, also known as technology-enhanced learning, is an innovative
training tool designed to improve education through interactive elements
including video, animation, games and sound.
Used as a course introduction, eLearning is a cost effective and flexible
learning solution which is tailored to the needs of your organisation.
Increase learner engagement
Offer training internationally
Deliver convenient, personalised and responsive training
Reduce your environmental impact
By leading the way in online training delivery, the CIEH is setting new standards
in eLearning technology with fresh and modern content.
Various high quality video demonstrations to bring learning to life
Detailed animations to help communicate content
Mix of illustrations and high colour photographs to keep learners engaged
Interactive games, learning activities, recap sessions and Q&A exercises
Choice of voiceovers according to preference
Fully customisable self-paced learning for maximum flexibility
CIEH eLearning is currently available
for Level 2 Food Safety in Catering with more
courses coming soon.
elearning flyer-artwork v2.indd 3 11/9/09 12:46:47
elearning flyer-artwork v2.indd 1 11/9/09 12:46:37
Theming the exhibition stand
Example to show how the eLearning logo could be used
on magnetic graphics on the CIEH exhibition stand
13. In-house design services 13
Design services for
CIEH eLearning
Interactive training design: Appearance and structure of the
CIEH eLearning online course modules
The design of the course modules within the CIEH elearning programme was also designed
in-house and files sent to the developer only after approval stage, for quicker development
turnaround time.
Design wise, particular attention was paid to the maintaining the relationship between the
eLearning programme (function/environment) and the CIEH brand.
Introduction screen
Template for internal screens
14. 14 In-house design services
Design services for
TX
Editorial design: TX magazine
TX magazine is another example of editorial design produced in-house.
Advertising: House adverts
produced for TX
Adverts aimed at trainers promoting
CIEH qualifications and offers from
partner companies
THE MAGAZINE FOR TRAINERS WHO DELIVER CIEH ACCREDITED QUALIFICATIONS
Summer 2010 | VOLUME 20 | ISSUE 2
ALSO INSIDE FIRST-AID REFRESHER / kNOW yOUR GLUTEN CONTENT / bLENDED LEARNING
TX
TRAINERS’ EXCHANGE
Talking Training!
2010What’s on the agenda this year
TX Summer10 Cover.indd 1
26/8/10 14:18:00
THE MAGAZINE FOR TRAINERS WHO DELIVER CIEH ACCREDITED QUALIFICATIONS Summer/Autumn 2009 | VOLUME 19 | ISSUE 2
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TRAINERS’ EXCHANGE
ALSO INSIDE
FIRST-AID
AT woRk
The big shake-up
Dealing with exam
and admin irregularities
PLUS
Increase awareness of
corporate manslaughter
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THE MAGAZINE FOR TRAINERS WHO DELIVER CIEH ACCREDITED QUALIFICATIONS
Spring 2010 | VOLUME 20 | ISSUE 1
THE ‘BIRTH’ OF A QUALIFICATION / ALSOINSIDE: CLEANING CASE STUDIES / ICEBREAkERS
TX
TRAINERS’ EXCHANGE
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As the CIEH’s preferred insurance broker,
JLT Professional Risks understands your
business and the risks you face.
Any damage or error caused whilst carrying out your
business activities could result in legal action. Insurance
packages provided by JLT Professional Risks will react to
defend you and your business where required.
For more information on Public Liability and Professional Indemnity
insurance go to www.cieh.org/jlt
Are you
at risk?Specialist insurance for
training professionals
JLT Professional Risks. A division of Thistle Insurance Services
Limited. Lloyd’s Broker. Authorised and regulated by the Finan-
cial Services Authority. A part of the Jardine Lloyd Thompson
Group. Registered office: 6 Crutched Friars, London, EC3N 2PH.
Registered in England No. 00338965. VAT No. 244 2321 96. The
CIEH are an Introducer Appointed Representative of Thistle
Insurance Services Limited.
CIEH Level 3 Award in
Preparing to Teach in the
Lifelong Learning Sector (PTLLS)
Visit www.cieh.org/ptlls or call our Customer Services team
on 020 7827 5800 to find out more.
Following new standards set by the DfES together
with LLUK, the CIEH has developed a new
qualification – the Level 3 Award in Preparing to
Teach in the Lifelong Learning Sector (PTLLS). This
qualification will help candidates to gain a threshold
licence to practise as a teacher.
Alongside the launch of the CIEH PTLLS qualification
we are launching the new Level 3 Award in Training
Skills and Practice (TSP) qualification to replace the
CIEH Professional Trainer Certificate (PTC).
Please note: the CIEH Professional Trainer Certificate is being
phased out, therefore, any courses run after 15 October 2010
will not be certificated.
Qualification
As a CIEH customer you
qualify for preferential rates
so call 0800 107 2434
and quote CIEH to take
advantage.
CIEH events
and forums
• Industry and subject updates
• Innovative training techniques
• Networking opportunities
• CIEH news and support
Updating
your knowledge
doesn’t need
to be a challenge
www.cieh.org/events
15. In-house design services 15
Design services for
CourseFinder
Logo design: The CourseFinder logo
The courseFinder logo was designed in-house, its relationship to the CIEH brand was
considered and represented by using the corporate colours and the flag graphic as a
directional arrow.
Website design: The CourseFinder website
The coursefinder website was also designed in-house and sent to developers for
implementation.
16. 16 In-house design services
Design services for
Peripheral training product
Interactive product design: Animation, film, card games and activity books
The design and story boards for the following interactive training aids were all created in-
house. External suppliers were commissioned to produce elements such as the filming and
animation but costs were kept to a minimum by developing new production skills in-house.
Activity workbooks for Level 2 candidates
Large format posters
Food Safety Pocket book to highlight
key safety areas
DVD of Film and animations to assist
in training sessions
Card games, for Food Safety and
Health and Safety
Interactive CD ROM. Game design and graphics
produced in-house.
17. In-house design services 17
Design services for
Marketing
Exhibition design: The CIEH exhibition stand
The main stand for CIEH exhibitions was designed in-house, to be bold and stand
out at the trade shows. The design was carried through to subsequent Qualifications
catalogues for a coordinated visual effect.
18. 18 In-house design services
Design services for
CIEH Awarding Body
Design: The CIEH qualification certificates
The certificate designed to incorporate over forty variations
across 5 categories: Food Safety, Health and Safety, First Aid,
Environmental and Trainer development.
Maintenance and Ofqual requirements are implemented in-
house and print-ready artwork supplied directly to the printers
for security printing.
Chief Executive
Chartered Institute of Environmental Health
PASSQualification accreditation number – 500/5319/XAccredited only for England, Wales and Northern Ireland
Level 2 Award in
Food Safety for Retail1 credit
2FNRCERT
Sam
plehas successfully completed a programme of training
and an assessment which concluded the course
Course Director
Examination date
CIEH recommends you refresh your training by
Centre
Certificate number
Original issue date
Issue number
has successfully completed a programme of training
and an assessment which concluded the course
Chief Executive
Chartered Institute of Environmental Health
PASS
Course Director
Examination date
CIEH recommends you refresh your training by
Centre
Certificate number
Original issue date
Issue number
Level 2 Award in
Fire Safety Principles
2HNFSPCERT
Qualification accreditation number – 501/0340/4Accredited only for England, Wales and Northern Ireland
SAM
PLE
has successfully completed a programme of training
and an assessment which concluded the course
Chief Executive
Chartered Institute of Environmental Health
PASS
Course Director
Qualification accreditation number – 500/7324/2Accredited only for England, Wales and Northern IrelandComplies with Health and Safety (First Aid) regulations 1981
Level 2 Award in
Emergency First Aidat Work
1 credit
has successfully completed a programme of training
and an assessment which concluded the course
Chief Executive
Chartered Institute of Environmental Health
CREDIT
Course Director
Environmental ManagementCertificate
3ECERT
has successfully completed a programme of training
and the three assessments
Chief Executive
Chartered Institute of Environmental Health
PASS
Course Director
Qualification accreditation number – 500/8024/6Accredited only for England, Wales and Northern Ireland
Level 3 Award in
Preparing to Teach in theLifelong Learning Sector
3PTLCERT
6 credits
SAM
PLE
SAM
PLE
SAM
PLE
19. In-house design services 19
Design services for
CIEH Awarding Body
Design and artwork: Qualification Support documents
The full suite of technical documents that accompany each qualification are
created and updated in-house.
Our service aims to ensure:
Brand consistency is applied – by referring to the corporate guidelines and
ensuring all brand elements are consistent throughout documents.
Quick turnaround is achieved – documents are briefed into design directly
and time is allocated in weekly schedule to implement.
Version control is maintained – with a comprehensive record of updates and
archiving procedures. The full library of documents is managed within design
server system and is made artwork-ready whenever reprints are required.
20. 20 In-house design services
Design services for
CIEH Awarding Body – Examination papers
Creative artwork: Examination papers
The artwork for all 30 + CIEH qualification
examination papers and accompanying Answer
Information Sheets (AIS’s) are created and
updated in-house.
Depending on the level of the qualification these
documents are either 30 questions, 60 questions
or an assignment based submission.
In line with Ofqual standards a minimum of 2
examination paper variations are produced for
each qualification and a replacement for all Level
4 papers on a 2 month cycle.
Each paper is periodically reviewed, in line with
coordinated trainer feedback, and updated in-house.
All examination papers are available in any
language. Over 11 of the foreign language
papers are produced in-house along with ongoing
updates on all languages where possible.
21. In-house design services 21
Design services for
The CIEH
Design: Interior display
The display graphics and fittings in the Lower ground floor board room windows were designed and specified
in-house. The display brings together all areas of activity within the organisation with a unified approach,
allowing each area to be updated with new document releases and news.
Shelving specification
Painting specification
Council chamber – proposed new display, to be installed in each of the 6 windows.
• Refresh paintwork inside display window
• 4 x floating wooden shelves per window, top 2 to have spotlighting. FSC timber, finish to match existing frame (total: 24 shelves with fixings, 12 with battery operated downlights fitted)
• 1 x hanging canvas banner per window (total: set of 6 banners, each a different design)
BOTTOM SHELF x 2
32cm long
4cm high
18cm deep
Hidden fixings into
back of ‘window’
No lighting
TOP SHELF x 2
32cm long
4cm high
18cm deep
Hidden fixings into
back of ‘window’
EXTRA:
battery operated
spot lights recessed
into underside of top
shelves
HANGING
CANVAS BANNER
170cm long
60cm wide
EXTRA:
FIXING TO INSIDE
ROOF OF WINDOW
(With DOUBLE
hanging fixing on
window 6 for framed
Royal Charter) and
WEIGHTED BOTTOM
END BATTEN
finishings to match
wooden shelves
WINDOWS 1 – 6
EXTRAHANGINGON WINDOW 6:
Royal Charter in frame
WINDOWS 1 – 6
EXTRA HANGING ON
WINDOW 6: Royal Charter
Painting specification
• To paint and make good the INSIDE ONLy
of each window display cabinet (to be ready in
time for installation of shelves on 14 April)
• Apply to INSIDE of all display windows (x6).
Do not paint surrounding wooden frame or
inside bottom wooden surface
• Left hand side, right hand side and inside top
surface to be painted WHITE
• Back wall to be painted grey/blue, DULUX ref:
DULUX 90GG73/062
SURFACE AREA FOR THIS COLOUR PAINT IS:
24 square meters
INSIDE OF DISPLAy WINDOW – AREA TO BE PAINTED AND MADE GOOD
BACK WALL
To be painted:
DULUX90GG73/62
BOTTOM SURFACE
(wood finish)
DO NOT PAINT
EXTERNAL WOODEN FRAME – DO NOT PAINT
RIGHT HAND SIDE
To be painted: WHITE
TOP SURFACE
To be painted: WHITE
LEFT HAND SIDE
To be painted: WHITE
22. 22 In-house design services
Design services for
15Hatfields
Cafe design: The 15Hatfields staff coffee shop
The graphics for an initiative to open the coffee shop to staff, at a discounted rate,
during working hours were designed in-house.
The brief was to create a cafe brand that reflected 15Hatfields and positioned the
offer to staff as competitive alternative to surrounding coffee shops.
Signage
Internal posters
Loyalty card and stamp
bean there?
RewardCARDRewardCARD
15Hat loyalty card AW.indd 3
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RewardCARD
15Hat loyalty card AW.indd 2 30/6/09 11:34:24
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15Hat loyalty card AW.indd 1
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23. In-house design services 23
Design services for
15Hatfields
Website design: The 15Hatfields new website
Launched in October the new 15Hatfields website was designed in-house, in conjunction with
Marketing and pages built to designs spec by Euisko.
The brief was to replace 15Hatfields existing website with one that did not rely on flash
animation, held more content and was better picked-up by search engines.
A comprehensive set of templates was created, to allow maximum flexibility for current client
requirements and total updatability (within CMS) to accommodate future requirements while
keeping external costs down for initial set-up and future maintenance.
