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Employee morale

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Employee morale

  1. 1. Employee Morale By Zoaib Husein PMP® SAP® www.linkedin.com/in/ZoaibH
  2. 2. Your employees are increasingly apathetic about their work. They're taking more breaks, procrastinating on key tasks, and complaining about even the smallest of requests. If this sounds like your team, you might have a morale problem in your office. "Low morale ... spoils everything, from the way customer service handles calls to the way project managers prioritize things," said Ben Pouladian, president of Deco Lighting and a member of YPO (Young Presidents' Organization). "When morale is low, mistakes get made, blaming and accusations begin and feelings get hurt. If we can't find joy in the workday, then why bother?" To prevent situations like these, it's important for leaders to focus on keeping their teams motivated and confident. http://www.businessnewsdaily.com/9324-improve-employee-morale.html#sthash.T45BEEHj.dpuf WHY IS IT IMPORTANT TO BOOST THE MORALE OF YOUR EMPLOYEES?
  3. 3. WHY IS IT IMPORTANT TO BOOST THE MORALE OF YOUR EMPLOYEES? Employee morale is an extremely significant aspect of your business, as it can either make or break your organization. It is has been observed that employees with a higher and more positive morale, have a better attitude towards their job, maintain higher levels of customer service, and also turn out to be much more productive in their workplace. At the same time, employees with a bad morale reduce the efficiency and productivity of your business. Therefore, it is absolutely important to boost employee morale and ensure that none of them is left disgruntled https://www.cleverism.com/how-to-boost-employee-morale-corporate-events/
  4. 4. WHY IS IT IMPORTANT TO BOOST THE MORALE OF YOUR EMPLOYEES? The cost of the morale problem is huge, $300 billion in lost productivity every year, according to Gallup, not to mention the impact it has on retention, customer relations, innovation, and internal conflict. When engaged employees go the extra mile, they are 28% more productive, one of the many reasons employee engagement training programs, such as our program, "Supercharging Engagement," are so crucial. Studies show people can go from active disengagement to full engagement when you change how they think about their work. http://www.worktolive.info/blog/7-surprising-ways-to-boost-employee-morale-and-engagement
  5. 5. Be transparent, and keep staff in the loop. When employees don't know what is going on in the company, productivity can give way to redundant or otherwise unnecessary efforts on the part of the staff. Worse yet, when employees are given only part of the story, they are left to fill in the blanks with gossip, rumors and worry. This happened to the employees of a client of leadership coach Darcy Eikenberg. The company was successful in a growing industry, but employees were still concerned with layoffs. The executive wasn't looking at the situation from the staff's viewpoint. The staff didn't know as much as she did. http://www.ragan.com/Main/Articles/10_inexpensive_ ways_to_boost_employee_morale_43589.aspx
  6. 6. Take time to creatively celebrate accomplishments. It's natural to focus on what's ahead rather than reflect on how much has been achieved. Taking time to reflect, though, helps employees appreciate how much they have done. All departments at Acuity, a financial-services company based in Sheboygan, Wis., are asked each year to recognize their own work by providing a list of significant accomplishments of their team. The lists are reviewed by Acuity officers, who select the 100 most outstanding achievements for inclusion in a "Top 100 Accomplishments" list. The latest list was designed as a book, Acuity World Records, with the help of Guinness World Records, and given to all 831 employees. https://www.entrepreneur.com/article/220000
  7. 7. Grant time off to employees to pursue projects they are passionate about. Personal projects can provide an energizing break from regular responsibilities and can serve as a source of innovation for a company. Atlassian, a developer of collaboration software based in Sydney, encourages creativity during its "FedEx Day." During this event, all 62 employees can work on anything that excites them -- as long as it is somewhat related to Atlassian products or processes, can be completed in the allotted time, and is fun. Employees have from 2 p.m. on a Thursday until 4 p.m. Friday, giving them roughly 24 hours to deliver a project (thus the name, FedEx Day). Then at a presentation, participants show off the results of their projects. From these ideas, Atlassian has adopted more than a dozen projects, ranging from product upgrades to process improvements. https://www.entrepreneur.com/article/220000
  8. 8. Offer time away from the office to do some good. Another way to build employee morale and camaraderie is through community service. Studer Group, a Gulf Breeze, Fla.-based management consulting firm, gives its 114 employees four paid hours a month to volunteer for a charitable initiative or organization of their choice. Departments also take on volunteer projects as a group. https://www.entrepreneur.com/article/220000
  9. 9. Ask for feedback. A posture of openness gives employees permission to contribute to positive change. Google, for example, uses a survey called Googleist to elicit feedback from employees on a wide swath of issues. It then recruits volunteer groups to tackle issues and solve the company's biggest problems. At Where I Work, we use a tool called TinyPulse. Brainstorm ways to incorporate regular feedback into the life of your office. http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  10. 10. Give employees responsibility. All your employees can point out inefficiencies in your organization, but not all feel empowered to do so. Paul Vragel of ‘4aBetterBusiness’ recommends listening to employees to learn what gets "in the way of the good job they want to do" and then involving them in the process to eliminate these barriers. Using this approach, he helped a midmarket manufacturing company implement almost 100 ideas that increased earnings by 30 percent within a few months. When Terry Henley of Employers Resource Association needed to take over a production department of 100-plus employees on a six-month cleanup assignment, he involved the employees in improving their respective departments. Together, they reduced their error rate by 50 percent, increased their production by 25 percent, and eliminated huge previously caused them to work overtime. http://www.ragan.com/Main/Articles/10_inexpensive_ ways_to_boost_employee_morale_43589.aspx
  11. 11. Make sure top management is available, listening and engaging. In the early days of Hewlett-Packard, "the HP Way" included the practice of "management by walking around," says Bob Kalsey, whose father started working at HP in the 1950s. Dave and Bill spent time on the shop floor talking with individual employees, asking questions, and soliciting ideas. "People there felt their work and opinions were valued, and they took pride in that," says Kalsey. "We all want to feel genuinely a part of something larger than ourselves, and when we do, we are loyal and eager to go the extra mile. Unlike many C-level people who insulate themselves from low-level workers, Dave and Bill weren't absent from their employees' daily lives." http://www.ragan.com/Main/Articles/10_inexpensive_ ways_to_boost_employee_morale_43589.aspx
  12. 12. Develop strong and transparent promotion tracks. 40% of millennials expect promotions every one to two years. To maintain employee morale among a new generation of employees, you need to emphasize the viability of your promotional tracks. Be clear about opportunities to grow, not just during recruitment but on a regular basis http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  13. 13. Increase vacation days. Just as employees are hesitant to step away from their desks for lunch, they often shy away from vacation time despite its potential to boost morale. Some companies try to break the mold by offering unlimited vacation days, but that's not necessarily a solution either. As writer Lotte Bailyn argued, "Unlimited vacation time may sound wonderful in theory, but in reality, less is more. Too much choice is restrictive and confusing." Instead, increase vacation days and add a bonus for employees who truly take a time-out -- no work email, calls, no laptop on the beach http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  14. 14. Treat them as people “The fastest way to kill morale is to treat an employee like a resource similar to a stamp press or die cutter,” said Curtis Stuehrenberg of Accelrys. Instead, small gestures like learning your employees’ names, and sending flowers when they are sick can go a long way. http://youearnedit.com/blog/10-effective-techniques-to-boost-employee-morale-without- increasing-salaries/
  15. 15. Invest in their personal growth As someone who works with business coaches, Taparia knows firsthand the value a great mentor can have for an employee. While it's common for C-suite executives to have access to coaching, offering it to all employees can show them that you're committed to their career development. "Leadership coaches take the time to provide personalized action plans for each individual to help them define their goals, identify what steps they need to take to achieve their goals, and empower them with the resources and support needed to stay on course to finish what they started," said Taparia, whose company aggregates top business coaches from around the world. "[It's] an effective way to establish a deeper relationship with your staff based on trust and respect." http://www.businessnewsdaily.com/9324-improve-employee- morale.html#sthash.D7f6axyZ.dpuf
  16. 16. Recognize personal milestones and losses. Individuals experience higher morale when employers appreciate them as people first and employees second. You can still recognize personal milestones and losses while respecting privacy -- even a simple note from you would do. Respond as you would to a friend, with kindness and consideration. Seeing as how 78% employees spend more time with co-workers than they do with family, a supportive community will go along way to fostering happiness http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  17. 17. Give substantial bonuses. A 2013 Harvard Business School study found that giving clear, unconditional, and unexpected financial gifts to employees leads to higher productivity. As the researchers state, "Gifts are roughly as efficient as hiring more workers." Imagine the positive impact you would have giving a big bonus to a single mother supporting a family or a young professional paying off student loans? Unconditional gifts can revolutionize your employee morale http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  18. 18. Create a lenient inclement weather policy. When a blizzard, flood, or hurricane rolls into town, be especially cognizant of employee safety, and when necessary, let workers stay home. As an alternative to an awful and extended commute, chances are employees will be more productive during a snow day at home than they would in the office. Also note that a lenient inclement weather policy is particularly important to employees with young family, as childcare options are rarely available when schools close. http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  19. 19. Give small perks with big personal impact. In addition to providing training, businesses can reward staffers with perks that make a difference in their employees' lives. One perk that I cherish—and which costs my employer nothing—is the luxury of working from home once a week. The hour-and-a-half I save by not riding the bus gives me the take a breather between my work and family responsibilities. Having flexible hours can make a world of difference to working parents. When it comes to rewarding a job well done, many executives revert to giving their employees small cash bonuses. Instead, Ruben Estrada of Estrada Strategies recommends treating to an experience. "Instead of giving your production supervisor a $50 bonus, offer to buy dinner for him and his wife at a local fine restaurant," Estrada says. "When you give an employee money, his attitude is grateful, but the feeling is, 'I earned it,' and thus the impact is short-lived. When you give an employee an experience, you're giving them something they would call their mother to brag about." http://www.ragan.com/Main/Articles/10_inexpensive_ways_to_boost_employee_morale_43589.aspx
  20. 20. Offer training. "One of the top reasons employees leave a company is the lack of development opportunities, so providing your employees with professional effective training is sure to boost morale," says Robert Bilotti of Novita. This begins by partnering new employees with more-seasoned veterans, bringing in experts for training sessions, and paying for employees to attend local trade conferences. "Your best people continue to demand professional development opportunities that help them grow, yet most companies take the short-sighted view of cutting those programs when financials are tight," says leadership coach Darcy Eikenberg of Red Cape Revolution. Be wary of taking away these benefits. "Your stars will remember how they're being treated now and will walk to your competitor as soon as the economy turns," Eikenberg warns. http://www.ragan.com/Main/Articles/10_inexpensive_ways_to_boost_employee_morale_43589.aspx
  21. 21. Ease employees' stress 1 Your team works hard every day, so it's nice to show them that you appreciate their efforts by helping to ease some of their stress. You can do this easily and inexpensively with simple things like team huddles. Mat Ishbia, president and CEO of United Shore, said this is an effective way to make people feel comfortable and enjoy their office environment. "Don't just gather everyone in a conference room like a typical meeting – huddle your team up in a circle and motivate them" Ishbia said. "Deliver an inspirational message to pump up your people and get them excited to finish the day successfully. It's a great energy boost and can really boost morale and productivity." "It's inspiring when company leadership can tell their team, 'What you're doing is really important, but take a break and have some fun,'" Ishbia added. Similarly, Aistrope said that Meeting Tomorrow makes it a priority to show the company's appreciation for employees during very busy times. http://www.businessnewsdaily.com/9324-improve-employee- morale.html#sthash.D7f6axyZ.dpuf
  22. 22. Ease employees' stress 2 "We have an annual tradition in the peak of our busy season to turn two conference rooms into chair massage stations for a day," Aistrope said. "At 10 minutes a massage, it's easy to step away when busy. hectic days, we've also done a Starbucks run for the entire office.“ But Aistrope noted that a latte isn't going to cure deeper morale problems: "If there are big issues at play — financial, staffing, leadership — it's important we're transparent about it instead of the rug." Ultimately, he said, improving morale begins with making employees feel listened to and respected. "Each employee is different, but we all have similar needs in the workplace," Aistrope said. "We all want to be heard, feel valued and be treated fairly and with respect. When that foundation is there, then we can get into the fun stuff." http://www.businessnewsdaily.com/9324-improve-employee- morale.html#sthash.D7f6axyZ.dpuf
  23. 23. Introduce Wellness at Work According to research by PriceWaterhouseCoopers, absenteeism is costing British companies more than £29 billion a year. Promoting healthy living in the workplace is a win-win measure for both employer and employee. It is a relatively inexpensive way to maintain good staff morale while driving down the number of sick days. It is also crucial considering that, due to bad lifestyle choices, 86 per cent of employees have an average "vitality age" four years older than their actual age, according to a survey by the Britain’s Healthiest Company campaign. Incentivise People are much more likely to take up healthy lifestyles if there’s something in it for them. At Quintiles UK – a clinical trials company which won Britain’s Healthiest Large Company 2013 – staff can be awarded up to £360 a year for being physically active. This includes gym membership if they show they’ve been at least four month. New Belgium Brewing Co. in Colorado rewards each employee with a new bicycle after a year of employment, and it encourages employees to ride by providing on-site showers and bicycle maintenance supplies. Of its 320 employees, more than half the staff rides to work in the summer. http://www.telegraph.co.uk/sponsored/business/unum-employees-roundtable/10830994/workplace- wellbeing-help.html
  24. 24. Introduce Wellness at Work Be aware of mental health With mental health issues accounting for 40% of time off sick, this is a very important area to consider. It’s hard to give general advice, but encouraging an open-door policy so staff can approach managers with problems. Making sure everyone takes their holiday and that work is adequately covered when staff are away will go a long way to keeping stress levels down. http://www.telegraph.co.uk/sponsored/business/unum-employees-roundtable/10830994/workplace- wellbeing-help.html
  25. 25. Introduce Wellness at Work Wellness doesn’t need to cost a lot. Good cheap ideas include free Fruit – as often as you can afford it – and a blender in the kitchen so staff can make smoothies. Reasons to introduce fresh fruit in the office: 1. They promote office happiness… … which increases productivity. A study by Warwick business school has found that happier workers were 12% more productive than normal, while unhappy workers were 10 percent less productive. And as we all know, mood and blood sugar are closely linked. 2. They make people want to work there While the droves of people desperate to work at Google or Facebook may not be entirely due to the free food, more than half of 1200 participants in a survey by Seamless said that a free lunch would strongly influence their decision to accept a job offer. 3. They build workplace relationships A communal space like a kitchen provides a meeting place for colleagues who would not usually interact. This is good for more than just employees’ social lives – kitchen discussions with people outside the project have solved some of the hardest work-related problems I’ve faced. http://www.telegraph.co.uk/sponsoed/business/unum-employees-roundtable/10830994/workplace-wellbeing-help.html http://blog.rckt.com/6-reasons-why-companies-should-provide-free-cerealfruit/
  26. 26. Introduce Wellness at Work 4. They make employees feel valued By providing free food and a communal eating space, a company shows that it cares about its employees as humans and recognizes their human needs. Feeling that a business considers you worth spending on motivates you to do your best for the business. 5. They keep people in the office Hunger is a massive physical distraction from work, and can act as a 7pm reminder that you should be heading home. It is reputedly extremely rare for Google employees to leave campus for lunch – and therefore time wastage is kept to a bare minimum. 6. The best ideas come on the go From personal experience at least, inspiration is far more likely to strike on the walk from the desk to the kitchen or when washing up a plate, than when staring at a blank desk or computer screen. Food perks alone will not build an efficient and tight-knit team – but the environment that non- hierarchical communal eating generates and the value that it implies a corporation places on its employees do. Humans have a natural instinct to help their community, and companies can dig into this by making their office more than simply a workplace – while the employees benefit too from a workplace feeling of unity. http://blog.rckt.com/6-reasons-why-companies-should-provide-free-cerealfruit/
  27. 27. Reward them for their Efforts A corporate event is an excellent way to let your employees know that they are important and highly valued in the organization. It is also a great way to appreciate them for their hard work. So in case you’re busy figuring out the right events for your employees, here’s a list of some popular corporate events that’ll surely boost your employee morale. Activity-based events – An activity-based event not only boosts the employee morale, but also adds team spirit among your employees. Some of these events would include bowling sessions, go-kart racing games, a Paintball day and mini-golf course games. You can even for a company Soccer, volleyball or softball tournament where employees can participate according to their departments. These physical activities will allow your employees to blow out their stress and see their co-workers and managers in the different image outside their workplace. Company Breakfasts - This kind of company event won’t cost much, yet it can play a vital role in boosting your employee morale. It will give your employees an opportunity to spend time with the management in a stress-free and positive atmosphere. https://www.cleverism.com/how-to-boost-employee-morale-corporate- events/
  28. 28. Reward them for their Efforts Surprise afternoon snack – You can also surprise your employees with an afternoon treat. For instance, set up an ice cream parlor that comes with vanilla, chocolate and strawberry ice cream. At the same time, you can even arrange a treat of whipped cream, muffins, any other popular dessert or snacks like popcorn and sandwiches in this counter. The items you serve doesn’t really matter. All that matters is your spirit of surprising your employees. Giving them a sudden surprise will surely raise their spirits and keep them happy. Employee appreciation Dinner – Events like employee appreciation parties and award ceremonies are a great way to boost your employee morale. You can distribute certificates and small prizes as tokens of appreciation. In this regard, you should also try to keep a gift for everyone in-house. Appreciating your employees through these small gifts will make them feel valued and important. This will also foster employee loyalty and help them to reach heights of excellence. https://www.cleverism.com/how-to-boost-employee-morale-corporate- events/
  29. 29. Crowd-source Company Outing ideas. How many times have you been to a company outing that missed the mark? Instead of putting your HR team in charge, ask for anonymous nominations for a company- wide outing, then let your team vote for their favorites. Giving employees the opportunity to rewarding activities ensures that your effort serves everyone. http://www.inc.com/sujan-patel/20-creative-ways-to-boost-employee-morale.html
  30. 30. Don't forget to have fun. For the online discounter FatWallet, based in Rockton, Ill., fun is a regular part of the schedule. Its 55 employees are invited to play in a monthly Game Day, an in-house competition with activities ranging from Trivial Pursuit to Wii bowling matches. The company also offers quarterly "fun" rewards when staffers achieve certain goals, such as hockey games, or playdays at at amusement parks. Team-building events have included a city scavenger hunt in Chicago and a rooftop Cubs game. https://www.entrepreneur.com/article/220000
  31. 31. Don't forget to have fun. An organization that plays together stays together, Amelia maintains. This is a common thread among the fastest growing companies in the Utah region and appears to be true for other regions as well. Property Solutions rocks their employees’ worlds with a winter retreat with an overnight stay at a winter resort that includes swimming, massage, facials, games, snowmobiling, paintball, and, of course, ample food. Even as a smaller organization, Amelia’s team hosts a summer bash for staff and families. (Single team members can bring friends and roommates instead.) A bounce house, face painting, and food. For the holidays, the company hosts a fancy dinner and movie premier night for each employee plus one. These celebrations acknowledge to employees that the organization can’t succeed without them. http://www.forbes.com/sites/cherylsnappconner/2014/09/11/6-ways-to-increase- employee-morale-and-performance-without-giving-a-raise/2/#5fae8dc74de3

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