Principles to accelerating the pace of change #newpower #energyforchange #largescalechange @Zoelord1

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Enhancing the plan
Accelerating the pace of change
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Zoe Lord
Senior Transformation Lead
Horizons Team

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Change is change too…
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Jeremy Heimens, Henry Timms
This is New Power
old power new power
Currency
Held by a few
Pushed down
Commanded
Closed
Transaction
Current
Made by many
Pulled in
Shared
Open
Relationship

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The design dilemma at the heart of
policy implementation
The predominant approach in recent years has been
STRUCTURE
but globally there is a big shift towards AGENCY
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Source: @NHSChangeDay

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Source: @NHSChangeDay

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Source: @NHSChangeDay
Problematic:
changing a
“permission
culture” can
take years
The good news:
we can usually
build agency
much more
quickly

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WHO will make the change happen?
Source: adapted by Helen Bevan from
Leandro Herrera
List A
• The Delivery Board
• The programme sponsors
• The programme
management office
• The work stream leads
• The Clinical Leads
• The Directors of
participating functions
• The Change Facilitators
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WHO will make the change happen?
List B
• The mavericks and rebels
• The deviants (positive). Who do
things differently and succeed
• The nonconformists who see
things through glasses no one else
has
• The hyper-connected who spread
behaviours, role model at a scale,
set mountains on fire and multiply
anything they get their hands on
• The hyper-trusted. Multiple
reasons, doesn’t matter which
onesSource: adapted by Helen Bevan from
Leandro Herrera
List A
• The Delivery Board
• The programme sponsors
• The programme
management office
• The work stream leads
• The Clinical Leads
• The Directors of
participating functions
• The Change Facilitators
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11. @ZoeLord1 #ImproveUEC
WHO will make the change happen?
List B
• The mavericks and rebels
• The deviants (positive). Who do
things differently and succeed
• The nonconformists who see
things through glasses no one else
has
• The hyper-connected who spread
behaviours, role model at a scale,
set mountains on fire and multiply
anything they get their hands on
• The hyper-trusted. Multiple
reasons, doesn’t matter which
onesSource: adapted by Helen Bevan from
Leandro Herrera
List A
• The Delivery Board
• The programme sponsors
• The Programme
Management Office
• The work stream leads
• The Clinical Leads
• The Directors of
participating functions
• The Change Facilitators
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Change is most
likely to happen
when five
energies are high
Psychological
Physical
Spiritual
Social Intellectual
Energy for Change
Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html

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Social energy
Energy of personal
engagement, relationships and
connections between people
It’s where people feel a sense of
“us and us”
rather than
“us and them”

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Spiritual energy
Energy of commitment to a common
vision for the future, driven by shared
values and a higher purpose
Gives people the confidence to move towards a
different future that is more compelling than
the status quo

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Psychological energy
Energy of courage, resilience and feeling
safe to do things differently
Involves feeling supported to make a change and
trust in leadership and direction

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Physical energy
Energy of action, getting things done and
making progress
The flexible, responsive drive to make things
happen

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Intellectual energy
Energy of analysis, planning and thinking
Involves gaining insight as well as planning and
supporting processes, evaluation, and arguing a
case on the basis of logic/ evidence

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High and low ends of each energy domain
Social isolated solidarity
Spiritual uncommitted higher purpose
Psychological risky safe
Physical fatigue vitality
Intellectual Illogical reason
LOW
HIGH

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We won’t deliver transformational change
with disproportionately high intellectual
energy
• Intellectual energy on its own isn’t
transformational
• It keeps leaders in their comfort zone (intellect
to intellect)
Emotion is the fuel for change;
data and information provide
direction
Dan Heath
(author of Switch)

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“Leadership is not about
making clever decisions
and doing bigger deals.
It is about helping
release the positive
energy that exists
naturally within
people”
Henry Mintzberg

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