Strategic AR teams are always seeking ways to improve collection techniques and refine existing processes, especially when new products are launched. Attend this session to hear first-hand from high-volume B2B companies on how they use Zuora to recover revenue and drive business growth.

1. SUBSCRIBED 2018

2. SAFE HARBOR DISCLAIMER
Thefollowing presentation isintended forinformation purposes only.Thedevelopment, release, and timing ofany features
orfunctionality described forZuora’s products remains atthesole discretion ofZuora and is subject tochange. Any
unreleased services orfeatures referenced in thispresentation are notcurrently available and maynotbe delivered ontime
oratall. Customers should make purchase decisions based upon product features thatare currently available.
Inaddition, statements in thispresentation thatrefertoforecasts, futureplans and expectations are forward-looking
statements thatinvolve risks,uncertainties, and assumptions, many ofwhich involve factorsor circumstances thatare
beyond our control. Ifany suchuncertainties materialize, ifanyoftheassumptions prove incorrect, orifpriorities or
resourcing changes, actual results could differ materially fromsuch forward-looking statements.You are cautioned notto
place undue reliance onthese forward-looking statements asthey reflectZuora’s expectations as ofthedate ofthis
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feature potentially addressing theirneeds has been previously discussed.Thesecaseswill betracked by Zuora product
management and everyeffort will be made toproactively communicate Zuora’s triage and statusofincoming requests.

3. STRATEGIES:
RECOVERING CRITICAL
REVENUE TO DRIVE
GROWTH
Improving collection techniques and
refining existing processes

4. THANK YOU TO OUR PANELISTS
Vonage
Netaji Ediga
Senior SaaSBilling
SolutionsArchitect at
ZoomVideo
Communications
Rachel Kaplan
Initiative Project Manager,
Internal Systems
Kate Daly
BusinessAnalysis
Manager
Zoom Video
Communication
s
eMoney
Advisor, LLC

5. CHALLENGES OR AREAS
OF FOCUS FOR
PAYMENTS?

6. Account Updater
The Zuora Payment Method Updater (PMU) enables
merchants to automatically incorporate changes made to
a customer'sVisa, MasterCard, or American Express data,
including expiration date, new card number, account
closure, and brand migration.
How AreYou Using
Zuora?
Automated Payment Runs
Payment runs are used to collect
payments using electronic payment
methods, like credit cards or ACH.
Gateway Reconciliation
Gateway reconciliation is the process of
verifying that the electronic payment and refund
transactions processed in Zuora match
the transactions reported by the gateway.
HPM 2.0
Zuora’s hosted payment pages 2.0
provides you a simple and
streamlined implementation experience
while enabling your subscribers to send
payment details to your company in a
secure, PCI-compliant manner

7. THANK YOU