The sales cycle begins with the design of your product. From features to after-sales service, thinking about a product in its entirety is key. However, when it’s about sales and growth, a marketing campaign is not always the holy solution ;)
It’s then important to bond marketing and product design upstream to avoid mistakes.
André Doumenc, share the lessons learned and mistakes to avoid, when designing a product, to be sure to meet your customers expectations:
• How to apply concepts from Marketing to Product Design: right item, right quantity, right place, right time, and right price
• How to master the conception process
14. Marketing
« The function who links a company to
the wishes and needs of customers in
order to provide the right product, at
the right price, in the right place, at the
right time. »
Seen by Marketers
15. Industrial Design
« Industrial Design (ID) is the
professional service of creating
products and systems that optimize
function, value and appearance for
the mutual benefit of user and
manufacturer.»
Seen by Designers
28. CEO
“Let’s beat the
concurrence”
Marketing
“Let’s make a BM, a BP
and write specs”
29.
30. “Draw me
a nice shape”
“Develop me a quality
Product”
Marketing
Engineering Design
31. “Not only cool shape:
cool concept”
Marketing
Engineering
Design
“Doesn't work
with specifications ”
32. Frustrated
EngineeringDesign
“We could have done
Much better”
Frustrated
“We are
getting late.
The designer is an asshole”
Marketing
Stressed
“We are going to get a sheety
Product. I will be
Fired…”