- At TheFamily, we believe that anyone can become a great entrepreneur. Find more info here: http://www.thefamily.co/ - By Serge Alleyne, Partner at TheFamily (http://bit.ly/2jM8eye) - You can find the full talk here: http://bit.ly/2jM9Fwq - Join us IRL next time: https://www.meetup.com/TheFamilyBerlin/

2. Serge Alleyne
Partner @TheFamily / serge@thefamily.co
Sold 3 tech companies
2005, @Zong/Ebay
2010, @Teads
2016, #1 Delivery Player

3. On-Demand Delivery Platform

4. REACH ANY STORE FROM A TAP, 24/7

5. DISCOVER TRENDY CURATED PARTNERS

6. OR SIMPLY ORDER GOODS OUTSIDE OUR CATALOG

7. ENJOY A REAL-TIME AND SEAMLESS EXPERIENCE

8. marketplace
DELIVERY WITHIN 30 MINUTES

9. MACHINE LEARNING PREDICTIVE MODELS DYNAMIC PRICING SEARCHETA
AUTOMATIC CATALOG CLASSIFICATION NLP MULTI-LINGUAL
AUTOMATED DISPATCH OPTIMIZED ROUTING SYSTEM YIELD MANAGEMENT PRE-ORDER
DRIVERS ON-BOARDING AT SCALE DYNAMIC LOCATION-BASED INCENTIVES SLOTS BOOKING SYSTEM
PREPAID CARD MANAGEMENT SYSTEM MARKETPLACE INVOICING THIRD-PARTY PAYMENT
BACK-OFFICE E-COMMERCE WEB / MOBILE APPS API WHITE-LABEL APPS
UNIQUE FULL STACK PLATFORM
INVENTORY MANAGEMENT
BILLING & PAYOUTS
AUTOMATED
LOGISTICS
CORE & DATA
AUTOMATION
FRONT & APPS

10. Quality
driven

11. CUSTOMER’S LOYALTY IS AMAZING
Orders of Repeat Customers Orders of New Customers
66%
34%

12. Nov 13 Jan 14 Mar 14 May 14 Jul 14 Oct 14 Dec 14 Feb 15 Apr 15 Jun 15 Sep 15 Nov 15 Jan 16
CUSTOMERS LOVE OUR SERVICE OVER TIME
COHORT OF ORDERS FOR CUSTOMERS WHO STICK TO THE SERVICE SINCE INCEPTION
NumberofOrders
20%
monthly
growth

13. Platform

14. MACHINE LEARNING PREDICTIVE MODELS DYNAMIC PRICING SEARCHETA
AUTOMATIC CATALOG CLASSIFICATION NLP MULTI-LINGUAL
AUTOMATED DISPATCH OPTIMIZED ROUTING SYSTEM YIELD MANAGEMENT PRE-ORDER
DRIVERS ON-BOARDING AT SCALE DYNAMIC LOCATION-BASED INCENTIVES SLOTS BOOKING SYSTEM
PREPAID CARD MANAGEMENT SYSTEM MARKETPLACE INVOICING THIRD-PARTY PAYMENT
BACK-OFFICE E-COMMERCE WEB / MOBILE APPS API WHITE-LABEL APPS
UNIQUE FULL STACK PLATFORM
INVENTORY MANAGEMENT
BILLING & PAYOUTS
AUTOMATED
LOGISTICS
CORE & DATA
AUTOMATION
FRONT & APPS

15. REAL-TIME INTELLIGENCE WITHIN RUNNER APPS

16. RUNNER ON-BOARDING PROCESS

17. ADVANCED & RELIABLE AUTOMATED DISPATCH SYSTEM

18. Q&A

19. Appendix

20. PRICING ENGINE

21. RUNNER AUTOMATED BILLING

22. POWERFUL CONTENT MANAGEMENT SYSTEM

23. MERCHANT MANAGEMENT & KPI