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WHY YOU SHOULD START AN EDUCATION
STARTUP
BY ARIEL DIAZ FOUNDER AT BOUNDLESS
#TFSPECIAL
TheFamily


code: lamifasisi
WIFIWIFI
DISAGREE ON TWITTER!
#TFSPECIAL
#TFSPECIAL
WHY YOU SHOULD START AN EDUCATION
STARTUP
ARIEL DIAZ
FOUNDER OF BOUNDLESS
@ARIELDIAZ
Ariel Diaz - @arieldiaz
Serial Entrepreneur
Education: A paradoxical market
About Me
Mom
Dad
Miami
Dartmouth
Study
Work
Work
Boston
NYC
Scenario
TM
BOUNDLESS
recatalyze
World Bank Photo - CC-BY-NC-ND
Education
World Bank Photo - CC-BY-NC-ND
Why Education?
MassiveImportant Fulfilling
Education
Why Education?!
Aaron Gilson - CC-BY-ND
Education’s
unique
challenges
Long sales cycle
Decision makers are conservative because stakes are so high
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
School Year
Adoption if key
window is
missed
6 month sales cycle with 1 window per year = 6-17 month effective cycle!
One adoption
window/year
(maybe 2)
Summertime
sadness
Key sales
window
Complex and long product feedback cycle
Traditional rapid product development
iteration is measured in weeks (or
months)
Week 1 cohort
Week 2 cohort
Week 3 cohort
Track metrics (e.g. engagement), create
hypothesis to improve, build, roll out (assuming
2 week sprint)
Week 4 cohort
Review key metrics from Week 1
cohort learnings, compare
cohorts
Education product development
iteration is measured in semesters (or
years)
Semester 1
Semester 2
Semester 3
Create your best guess on core features, set up
many hypothesis in parallel, pray…
Semester 4
Significantly harder to operate in a truly “lean” way
Region/Community - Tax Payers
District - Government Officials
School - Administrators
Classroom - Teacher
Student
Classroom - Teacher
Student
Classroom - Teacher
Student
Classroom - Teacher
Complex decision making and financial flows
Student Parent(s)
Decisions are made and influenced at every level,
and likely different for each region, school, classroom, etc.
Education has uniquely
Complex + Long
Sales + Product Cycles
Why Education?!
BOUNDLESS
Consumers:
Students
19 million students, spending
~$1,000 per year
Dictate
Choices
Decision Makers:
Faculty + Profs
No price sensitivity;
aren’t primary purchaser
Sales Efforts
Content Creators:
Publishers
Spend ~$1 million
to create a textbook
Forced to spend
$9.5B annually
Source: Simba Research, Publishing executives, US Department of Education
(U.S.) Textbook market is broken
Result: Textbooks prices (in U.S.) growing at 3X inflation
[with 65% gross margins!]
0
100
200
300
400
500
600
1980 1985 1990 1995 2000 2005 2010
Educational
Books and
Consumer Price Index
(1982-1984 = 100)
3x
Source: Bureau of Labor Statistics
Let’s fix it!
PublishersProfessor Student
The “consumerization” of education
Vision:
Replace textbooks with free online textbooks,
sold directly to students
Content Product
Go to Market
1 - Content: Replace textbooks
Accounting Business
Communications Finance
Management Marketing
Art History Economics
Political Science Psychology
Algebra
Calculus
Statistics World History
Sociology U.S. History
Anatomy &
Physiology
Biology
Chemistry Microbiology
Physics Writing
Business STEM Liberal Arts
Success!
We created high quality modular content, in over 20 subjects for
10-100x cheaper and faster than traditional publishers
2 - Product: Online textbooks
Success!
We created award-winning online textbook, study, and
publishing platform
‣ Product positioning hard for students to believe - ‘what’s the catch’
‣ Student segments didn’t fit product:
‣ Product efficacy: Could help with learning, but not with “grade”
‣ Price difference shrunk with rental market expansion
3 - Go to Market: Direct to studentNot quite
Resulted in a key strategic decision point:
Create a better supplement (for students),
or replace the textbooks (for educators)
Updated solution: replace textbooks for educators
Current status: positioned well, for the long game
1
2
3
4
5
6
Semester Spring ‘11 Fall ‘11 Spring ‘12 Fall ‘12 Spring ‘13 Fall ‘13 Spring ‘14 Fall ‘14 Spring ‘15 Fall ‘15 16
Company
Milestone
Founded,
$1.7M seed
$8M A-Round First Revenue
# Subjects 3 8 21 25
Product
Beta 1,0 2,0
Teaching
Tools Beta
Full
Platform
Educator
Focus
•Basic online
reader
•Full featured e-
reader
•iOS apps
•Learning Tech
•Premium
•Customization
•Teaching
resources
•Assignments
•Publishing
•Community
•API integration
•Expanded
teacher tools
•LMS integration
•Deeper learning
analytics
•More robust
Monthly
Unique Visitors
(millions)
Boundless Usage
Overcoming
these
challenges
Find or create a direct model
(if you can)
Find and ride macro trends
Reduce impact of seasonality
Ensure alignment between investors
and team
Education is hard…but important.
Thank you!
SEE YOU SOON!


LOVE.
THEFAMILY.CO

___
___
Scenario
TM
BOUNDLESS
recatalyze
Accounting Business
Communications Finance
Management Marketing
Art History Economics
Political
Science
Psychology
Algebra
Calculus
Statistics World History
Sociology U.S. History
Anatomy &
Physiology
Biology
Chemistry Microbiology
Physics Writing
Business STEM Liberal Arts
Solution:
Replace textbooks with free online textbooks,
sold directly to students
Publisher
s
Professor Stude
nt
Student

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"Why you should start an education startup" by Ariel Diaz Founder of Boundless

  • 1. WHY YOU SHOULD START AN EDUCATION STARTUP BY ARIEL DIAZ FOUNDER AT BOUNDLESS #TFSPECIAL
  • 4. #TFSPECIAL WHY YOU SHOULD START AN EDUCATION STARTUP ARIEL DIAZ FOUNDER OF BOUNDLESS @ARIELDIAZ
  • 5. Ariel Diaz - @arieldiaz Serial Entrepreneur Education: A paradoxical market
  • 7. World Bank Photo - CC-BY-NC-ND Education
  • 8. World Bank Photo - CC-BY-NC-ND Why Education? MassiveImportant Fulfilling Education
  • 11. Long sales cycle Decision makers are conservative because stakes are so high Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec School Year Adoption if key window is missed 6 month sales cycle with 1 window per year = 6-17 month effective cycle! One adoption window/year (maybe 2) Summertime sadness Key sales window
  • 12. Complex and long product feedback cycle Traditional rapid product development iteration is measured in weeks (or months) Week 1 cohort Week 2 cohort Week 3 cohort Track metrics (e.g. engagement), create hypothesis to improve, build, roll out (assuming 2 week sprint) Week 4 cohort Review key metrics from Week 1 cohort learnings, compare cohorts Education product development iteration is measured in semesters (or years) Semester 1 Semester 2 Semester 3 Create your best guess on core features, set up many hypothesis in parallel, pray… Semester 4 Significantly harder to operate in a truly “lean” way
  • 13. Region/Community - Tax Payers District - Government Officials School - Administrators Classroom - Teacher Student Classroom - Teacher Student Classroom - Teacher Student Classroom - Teacher Complex decision making and financial flows Student Parent(s) Decisions are made and influenced at every level, and likely different for each region, school, classroom, etc.
  • 14. Education has uniquely Complex + Long Sales + Product Cycles Why Education?!
  • 16. Consumers: Students 19 million students, spending ~$1,000 per year Dictate Choices Decision Makers: Faculty + Profs No price sensitivity; aren’t primary purchaser Sales Efforts Content Creators: Publishers Spend ~$1 million to create a textbook Forced to spend $9.5B annually Source: Simba Research, Publishing executives, US Department of Education (U.S.) Textbook market is broken
  • 17. Result: Textbooks prices (in U.S.) growing at 3X inflation [with 65% gross margins!] 0 100 200 300 400 500 600 1980 1985 1990 1995 2000 2005 2010 Educational Books and Consumer Price Index (1982-1984 = 100) 3x Source: Bureau of Labor Statistics
  • 18. Let’s fix it! PublishersProfessor Student The “consumerization” of education
  • 19. Vision: Replace textbooks with free online textbooks, sold directly to students Content Product Go to Market
  • 20. 1 - Content: Replace textbooks Accounting Business Communications Finance Management Marketing Art History Economics Political Science Psychology Algebra Calculus Statistics World History Sociology U.S. History Anatomy & Physiology Biology Chemistry Microbiology Physics Writing Business STEM Liberal Arts Success! We created high quality modular content, in over 20 subjects for 10-100x cheaper and faster than traditional publishers
  • 21. 2 - Product: Online textbooks Success! We created award-winning online textbook, study, and publishing platform
  • 22. ‣ Product positioning hard for students to believe - ‘what’s the catch’ ‣ Student segments didn’t fit product: ‣ Product efficacy: Could help with learning, but not with “grade” ‣ Price difference shrunk with rental market expansion 3 - Go to Market: Direct to studentNot quite Resulted in a key strategic decision point: Create a better supplement (for students), or replace the textbooks (for educators)
  • 23. Updated solution: replace textbooks for educators
  • 24. Current status: positioned well, for the long game 1 2 3 4 5 6 Semester Spring ‘11 Fall ‘11 Spring ‘12 Fall ‘12 Spring ‘13 Fall ‘13 Spring ‘14 Fall ‘14 Spring ‘15 Fall ‘15 16 Company Milestone Founded, $1.7M seed $8M A-Round First Revenue # Subjects 3 8 21 25 Product Beta 1,0 2,0 Teaching Tools Beta Full Platform Educator Focus •Basic online reader •Full featured e- reader •iOS apps •Learning Tech •Premium •Customization •Teaching resources •Assignments •Publishing •Community •API integration •Expanded teacher tools •LMS integration •Deeper learning analytics •More robust Monthly Unique Visitors (millions) Boundless Usage
  • 26. Find or create a direct model (if you can)
  • 27. Find and ride macro trends
  • 28. Reduce impact of seasonality
  • 29. Ensure alignment between investors and team
  • 30. Education is hard…but important. Thank you!
  • 32.
  • 34. Accounting Business Communications Finance Management Marketing Art History Economics Political Science Psychology Algebra Calculus Statistics World History Sociology U.S. History Anatomy & Physiology Biology Chemistry Microbiology Physics Writing Business STEM Liberal Arts Solution: Replace textbooks with free online textbooks, sold directly to students Publisher s Professor Stude nt Student