This document discusses why one should start an education technology startup and outlines Ariel Diaz's experience founding Boundless. It notes that the education market has unique challenges like long sales and product cycles due to its adoption windows. Boundless aimed to replace expensive textbooks with free online textbooks sold directly to students. After initial challenges, it shifted to replacing textbooks for educators. The document outlines Boundless' progress launching subjects, products, and positioning over several years as it works to overcome the difficulties of the education sector.
11. Long sales cycle
Decision makers are conservative because stakes are so high
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
School Year
Adoption if key
window is
missed
6 month sales cycle with 1 window per year = 6-17 month effective cycle!
One adoption
window/year
(maybe 2)
Summertime
sadness
Key sales
window
12. Complex and long product feedback cycle
Traditional rapid product development
iteration is measured in weeks (or
months)
Week 1 cohort
Week 2 cohort
Week 3 cohort
Track metrics (e.g. engagement), create
hypothesis to improve, build, roll out (assuming
2 week sprint)
Week 4 cohort
Review key metrics from Week 1
cohort learnings, compare
cohorts
Education product development
iteration is measured in semesters (or
years)
Semester 1
Semester 2
Semester 3
Create your best guess on core features, set up
many hypothesis in parallel, pray…
Semester 4
Significantly harder to operate in a truly “lean” way
13. Region/Community - Tax Payers
District - Government Officials
School - Administrators
Classroom - Teacher
Student
Classroom - Teacher
Student
Classroom - Teacher
Student
Classroom - Teacher
Complex decision making and financial flows
Student Parent(s)
Decisions are made and influenced at every level,
and likely different for each region, school, classroom, etc.
16. Consumers:
Students
19 million students, spending
~$1,000 per year
Dictate
Choices
Decision Makers:
Faculty + Profs
No price sensitivity;
aren’t primary purchaser
Sales Efforts
Content Creators:
Publishers
Spend ~$1 million
to create a textbook
Forced to spend
$9.5B annually
Source: Simba Research, Publishing executives, US Department of Education
(U.S.) Textbook market is broken
17. Result: Textbooks prices (in U.S.) growing at 3X inflation
[with 65% gross margins!]
0
100
200
300
400
500
600
1980 1985 1990 1995 2000 2005 2010
Educational
Books and
Consumer Price Index
(1982-1984 = 100)
3x
Source: Bureau of Labor Statistics
20. 1 - Content: Replace textbooks
Accounting Business
Communications Finance
Management Marketing
Art History Economics
Political Science Psychology
Algebra
Calculus
Statistics World History
Sociology U.S. History
Anatomy &
Physiology
Biology
Chemistry Microbiology
Physics Writing
Business STEM Liberal Arts
Success!
We created high quality modular content, in over 20 subjects for
10-100x cheaper and faster than traditional publishers
21. 2 - Product: Online textbooks
Success!
We created award-winning online textbook, study, and
publishing platform
22. ‣ Product positioning hard for students to believe - ‘what’s the catch’
‣ Student segments didn’t fit product:
‣ Product efficacy: Could help with learning, but not with “grade”
‣ Price difference shrunk with rental market expansion
3 - Go to Market: Direct to studentNot quite
Resulted in a key strategic decision point:
Create a better supplement (for students),
or replace the textbooks (for educators)
34. Accounting Business
Communications Finance
Management Marketing
Art History Economics
Political
Science
Psychology
Algebra
Calculus
Statistics World History
Sociology U.S. History
Anatomy &
Physiology
Biology
Chemistry Microbiology
Physics Writing
Business STEM Liberal Arts
Solution:
Replace textbooks with free online textbooks,
sold directly to students
Publisher
s
Professor Stude
nt
Student