#Airlines101 is an educational “live-tweet” on the aviation industry—hear from executives at Airlines for America, its member carriers and other aviation industry experts and join the conversation! Topics include: Airline Economics and Finance, Revenue Management and Pricing, Customer Experience, Energy and Environment, Airline Operations, The Evolving Role of the Government in the Global Marketplace and The Need for a National Airline Policy that Benefits Airline Customers and the Industry.

1. #Airlines101 is an educational “live-tweet” on the aviation industry—hear from executives at Airlines for
America, its member carriers and other aviation industry experts and join the conversation! Topics
include: Airline Economics and Finance, Revenue Management and Pricing, Customer Experience,
Energy and Environment, Airline Operations, The Evolving Role of the Government in the Global
Marketplace and The Need for a National Airline Policy that Benefits Airline Customers and the Industry.
8:45 a.m. Airline Economics and Finance – running an airline like a business
• Andrew Davis – U.S. Equity Division of T. Rowe Price, Associate Director of Equity Research and
Investment Analyst
• John Heimlich – Airlines for America, VP and Chief Economist
• Hunter Keay – Wolfe Research, Director and Senior Airline Analyst
10:30 a.m. Revenue Management and Pricing
• Dr. Bill Brunger – PODS Research LLC, President; Retired SVP of Network, Continental Airlines
• Scott Nason – SDN TT&H Consulting LLC, President; Former VP of Revenue Management,
American Airlines
12:15 p.m. Customer Experience
• Peter Ingram – Hawaiian Airlines, EVP and Chief Commercial Officer
• Scott Wilson – United Airlines, VP of Merchandising and eCommerce
1:20 p.m. Energy and Environment
• Rhonda Clark – UPS, VP of Plant Engineering and Chief Sustainability Manager
• Julie Felgar – Boeing, Managing Director of Environment and Aviation Policy
• Elaine Karnes – Southwest Airlines, Director of Environmental Services
• Jimmy Samartzis – United Airlines, Managing Director of Global Environmental Affairs and
Sustainability
• Nancy Young – Airlines for America, VP of Environmental Affairs
2:25 p.m. Airline Operations
• Rick Dalton – Southwest Airlines, Director of Air Space and Flow Management
• Josh Marks – masFlight, Chief Executive Officer; Former Chief Financial Officer and EVP of
Planning, MAXJet Airways, Inc.
• Paul McGraw – Airlines for America, VP of Operations and Safety
• Capt. Lee Moak – Air Line Pilots Association, International (ALPA), President

2. #Airlines101—continued
3:40 p.m. The Evolving Role of the Government in the Global Marketplace
• Ben Hirst – Delta Air Lines, EVP and Chief Legal Officer
• Sharon Pinkerton – Airlines for America, SVP of Legislative and Regulatory Policy
• Will Ris – American Airlines, SVP of Government and Regulatory Affairs
4:45 p.m. National Airline Policy (NAP)
• Sean Kennedy – Airlines for America, SVP of Global Government Affairs
• Capt. Lee Moak – ALPA, President
• David Richardson – Southwest Airlines, Director of Government Affairs
Can’t join for the live-tweet? A4A will provide a video recap of the event on its YouTube
channel at a later date. Stay tuned for more information!