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Content Strategy
Presented by Adrian Roselli

         #wcbuf
About Adrian Roselli
• Co-written four books.
• Technical editor for two books.
• Written over fifty articles, most recently for .net
  Magazine.
• Member of W3C HTML Working Group, W3C
  Accessibility Task Force, five W3C Community
  Groups.
• Over a decade building and supporting CMSes.
• Founder, owner at Algonquin Studios.
• Learn more at AdrianRoselli.com.
• Follow on Twitter @aardrian.
Content Strategy
• People go to web sites for content.
Content Strategy
• People go to web sites for content.
• Sure, sometimes it’s for a neat trick or to see
  how broken it is, but generally they go to see
  content.
  Text, video, reviews, downloads, tutorials, pr
  oducts, photos, recipes, tweets, streams, flig
  hts, etc.
Content Strategy
• People go to web sites for content.
• Sure, sometimes it’s for a neat trick or to see
  how broken it is, but generally they go to see
  content.
  Text, video, reviews, downloads, tutorials, pr
  oducts, photos, recipes, tweets, streams, flig
  hts, etc.
• The reason you build a web site is to house
  and present content.
What is the goal for your site?
What is the goal for your site?
•   Is it a blog? Marketing site? Resource site?
•   Who do want to see it?
•   What do you want them to do?
•   What is your “call to action?”
What sources do you have now?
What sources do you have now?
•   Dedicated copywriter?
•   Contractor?
•   Interested members/staff/community?
•   Just you?
What can you repurpose?
What can you repurpose?
• Is the web site the sole venue for all your
  content?
• Will this content be used elsewhere?
• Does this content come from elsewhere?
• How can you save time/effort now or later
  as a result?
With what frequency do you create
          content now?
With what frequency do you create
              content now?
•   Daily
•   Weekly
•   Monthly
•   Randomly
Uses
Uses
• Consider how your content will be used.
• Will it be printed? Emailed? Bookmarked?
  RSS feeds?
• Will people read on the go? Will they sit
  down to really process it?
• Will it be read on small
  screens, TVs, Instapaper, blimps?
• Pushing to social media outlets?
Now consider if your goals match
what you have historically done
and what resources you have
available.
Once you have your goal(s) you
can make a plan to get there.
Do Not:
Do Not:
• Commit to a daily/weekly/monthly/annual
  press release if you have never done it
  before.
• Commit to a daily/weekly/monthly/annual
  blog post if you have never done it before.
• Commit to a daily/weekly/monthly/annual
  article if you have never done it before.
Timing
Timing
• Develop a schedule for content publication
  (daily, weekly, monthly).
• Build in necessary lead time to author and
  edit the content.
• Identify your resources and if their
  schedules can accommodate.
• Identify any recurring items
  (launches, renewals, etc) that can help set
  timelines.
• Be flexible.
Topics / Categories
Topics / Categories
• Identify the main topics or topic areas (even
  for press releases).
• Identify your resources for each topic.
• Pre-construct general themes or ideas to
  help bypass writers’ block.
Style Guide
Style Guide
• Create or adopt a style guide
  (AP, Chicago, etc.).
• Your style guide should help ensure a
  consistent voice and language.
• It should also standardize how to refer to
  your site/product/service.
• Define document outlines, flow, word
  count, etc.
Assets
Assets
• Develop a library of assets (typically images
  or video).
• These can be standard images, client
  logos, product shots, etc.
• Use these for content where appropriate.
• A lead image, for example, can be used as an
  “icon” for RSS feed
  viewers, aggregators, FB, etc.
• Define naming conventions.
Design
Design
• If you are re/designing your site, let the
  content lead the design.
• If you have content already, use it as
  placeholder for your design, not “lorem
  ipsum.”
• Use good typography to make the content
  easier to read (themes may decide that).
Findability
Findability
• SEO.
• On-site, such as site
  search, navigation, cross-linking.
• Human-readable page addresses
  (permalinks).
• Social media.
• Link shorteners.
SEO
SEO
• Don’t fall for SEO scams.
• Use consistent terms.
• Spell out acronyms/abbreviations.
• Human-readable page addresses
  (permalinks).
• Create page abstracts.
• Don’t forget about Bing (25.3% of organic
  searches in July 2012).
Internationalization
Internationalization
• Will your content ever need to be
  translated?
• Into what languages?
• Make sure platform, templates, process, etc.
  are truly multi-lingual.
• Don’t rely on machine translation.
Accessibility
Accessibility
• Specifically for users with disabilities.
• Cognitive disabilities.
• Visual disabilities.
• You may be fit now, but in 20 years you’ll be
  lower vision, lower mobility.
• No “click here.”
• Alt text on images is not an SEO tactic.
Adapt
Adapt
•   Use analytics software to watch activity.
•   Identify popular subjects.
•   Identify sources of inbound traffic.
•   React to negative change, capitalize on
    positive change.

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Content Strategy: WordCamp Buffalo 2012

  • 1. Content Strategy Presented by Adrian Roselli #wcbuf
  • 2. About Adrian Roselli • Co-written four books. • Technical editor for two books. • Written over fifty articles, most recently for .net Magazine. • Member of W3C HTML Working Group, W3C Accessibility Task Force, five W3C Community Groups. • Over a decade building and supporting CMSes. • Founder, owner at Algonquin Studios. • Learn more at AdrianRoselli.com. • Follow on Twitter @aardrian.
  • 3. Content Strategy • People go to web sites for content.
  • 4. Content Strategy • People go to web sites for content. • Sure, sometimes it’s for a neat trick or to see how broken it is, but generally they go to see content. Text, video, reviews, downloads, tutorials, pr oducts, photos, recipes, tweets, streams, flig hts, etc.
  • 5. Content Strategy • People go to web sites for content. • Sure, sometimes it’s for a neat trick or to see how broken it is, but generally they go to see content. Text, video, reviews, downloads, tutorials, pr oducts, photos, recipes, tweets, streams, flig hts, etc. • The reason you build a web site is to house and present content.
  • 6. What is the goal for your site?
  • 7. What is the goal for your site? • Is it a blog? Marketing site? Resource site? • Who do want to see it? • What do you want them to do? • What is your “call to action?”
  • 8. What sources do you have now?
  • 9. What sources do you have now? • Dedicated copywriter? • Contractor? • Interested members/staff/community? • Just you?
  • 10. What can you repurpose?
  • 11. What can you repurpose? • Is the web site the sole venue for all your content? • Will this content be used elsewhere? • Does this content come from elsewhere? • How can you save time/effort now or later as a result?
  • 12. With what frequency do you create content now?
  • 13. With what frequency do you create content now? • Daily • Weekly • Monthly • Randomly
  • 14. Uses
  • 15. Uses • Consider how your content will be used. • Will it be printed? Emailed? Bookmarked? RSS feeds? • Will people read on the go? Will they sit down to really process it? • Will it be read on small screens, TVs, Instapaper, blimps? • Pushing to social media outlets?
  • 16. Now consider if your goals match what you have historically done and what resources you have available.
  • 17. Once you have your goal(s) you can make a plan to get there.
  • 19. Do Not: • Commit to a daily/weekly/monthly/annual press release if you have never done it before. • Commit to a daily/weekly/monthly/annual blog post if you have never done it before. • Commit to a daily/weekly/monthly/annual article if you have never done it before.
  • 21. Timing • Develop a schedule for content publication (daily, weekly, monthly). • Build in necessary lead time to author and edit the content. • Identify your resources and if their schedules can accommodate. • Identify any recurring items (launches, renewals, etc) that can help set timelines. • Be flexible.
  • 23. Topics / Categories • Identify the main topics or topic areas (even for press releases). • Identify your resources for each topic. • Pre-construct general themes or ideas to help bypass writers’ block.
  • 25. Style Guide • Create or adopt a style guide (AP, Chicago, etc.). • Your style guide should help ensure a consistent voice and language. • It should also standardize how to refer to your site/product/service. • Define document outlines, flow, word count, etc.
  • 27. Assets • Develop a library of assets (typically images or video). • These can be standard images, client logos, product shots, etc. • Use these for content where appropriate. • A lead image, for example, can be used as an “icon” for RSS feed viewers, aggregators, FB, etc. • Define naming conventions.
  • 29. Design • If you are re/designing your site, let the content lead the design. • If you have content already, use it as placeholder for your design, not “lorem ipsum.” • Use good typography to make the content easier to read (themes may decide that).
  • 31. Findability • SEO. • On-site, such as site search, navigation, cross-linking. • Human-readable page addresses (permalinks). • Social media. • Link shorteners.
  • 32. SEO
  • 33. SEO • Don’t fall for SEO scams. • Use consistent terms. • Spell out acronyms/abbreviations. • Human-readable page addresses (permalinks). • Create page abstracts. • Don’t forget about Bing (25.3% of organic searches in July 2012).
  • 35. Internationalization • Will your content ever need to be translated? • Into what languages? • Make sure platform, templates, process, etc. are truly multi-lingual. • Don’t rely on machine translation.
  • 37. Accessibility • Specifically for users with disabilities. • Cognitive disabilities. • Visual disabilities. • You may be fit now, but in 20 years you’ll be lower vision, lower mobility. • No “click here.” • Alt text on images is not an SEO tactic.
  • 38. Adapt
  • 39. Adapt • Use analytics software to watch activity. • Identify popular subjects. • Identify sources of inbound traffic. • React to negative change, capitalize on positive change.