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Resumes for Older Workers:
New Rules, New Tools

AARP Education & Outreach

March 30, 2011
What We’ll Cover in
This Webinar

What’s new in resume-writing
   Resume formats
   Issues for older workers


Changes in job search techniques
   Searching online
   Using social media



                                    2
How to Ask Questions




                       3
How to Download the
Slides and Handouts




                      4
Your Presenters




 Deborah Russell   Susan Ireland   Susan Joyce




                                                 5
Refresh Your Resume
to Succeed in Today’s
Job Market


Susan Ireland




                                    6
                        ©Susan Ireland
You Need Two
Resume Versions

     The “Magnet” Resume

              and


     The “Grabber” Resume



                             7
The “Magnet” Resume

Markets you for ALL jobs you would accept


Post online for recruiters to search and find you


Includes skills and keywords for ALL jobs you
 want



                                                      8
                                          ©Susan Ireland
The “Grabber” Resume

Markets you for a specific job or type of work


Sent or posted for specific job


Targeted for each job you apply for




                                                    9
                                         ©Susan Ireland
When to Use:

Magnet Resume
   Use for online profiles (e.g., LinkedIn)
   Post to job boards (e.g., Monster, Careerbuilder)
   Hand out at career fairs


Grabber Resume
   Email or snail-mail to an employer
   Post on company website for specific job



                                                           10
                                               ©Susan Ireland
Which Comes First:
Magnet or Grabber Resume?
Step 1: Write your magnet resume
Step 2: Create grabber resume by customizing your
        magnet resume for specific job or type of work




                                                           11
                                                 ©Susan Ireland
Step 1: Write Magnet Resume
 Make a list of ALL things you’re willing to do:
   • Skills and responsibilities
   • Incorporate throughout magnet resume
 Concise headline
   • Professional title
   • Line of work
 Broad Summary
   • Highlight breadth of experience



                                                              12
                                                    ©Susan Ireland
Magnet
Resume
Sample




         13
Step 2: Create Grabber Resume
 Target your job objective
   • Keywords from job post
   • Delete irrelevant items
 Job objective
   • Job objective statement
   • Professional title
 Tailor your Summary
   • Only what’s relevant to job objective



                                                        14
                                             ©Susan Ireland
Grabber
Resume
Sample




          15
Resume Format

 Use chronological format
 Add skill headings if needed
 Good for magnet and grabber resumes




                                                  16
                                        ©Susan Ireland
Chronological Format

 Remain in
 same field

 Vertical career
 move




                               17
                       ©Susan Ireland
Chronological Format
with Skill Headings

  Career change

  Long time at
  same job




                                 18
                       ©Susan Ireland
Where to Download Free
Resume Templates

 Chronological template
    For staying in same field

 Chronological with Skill Headings template (aka
 Combination)
   For making a career change

      www.susanireland.com/aarp


                                                             19
                                                    ©Susan Ireland
Translate Experience
for Career Change
 Job objective statement

 Format: Chronological with skill headings
 Highlight transferable skills

 Incorporate new keywords

 Special skills section

 Relevant education/training



                                                       20
                                              ©Susan Ireland
Use Dates Wisely

 Dates tell:

    Your possible age
    How much experience you have
    How relevant you are




                                             21
                                    ©Susan Ireland
For Many Jobs
Older Is Better
 Senior management
 Teaching
 Financial services
 Business consultants
 Social services


 Find 50+ friendly employers:
 www.aarp.org/employerteam


                                           22
                                 ©Susan Ireland
Rules of Thumb

 Employers expect only 10 or 15 years of experience on
  your resume
 Earliest date – no more than 25 years ago
 Dates under education are optional




                                                          23
                                                ©Susan Ireland
Early Relevant Experience

Add “Additional Experience” section with no
 dates
Example:

2008-pres. Graphic Artist, Riley's Printing, Oakland, CA
2005-2008 Sales Associate, High Records, Berkeley, CA
Additional experience: Package Designer, Grabbit, Inc.




                                                        24
                                               ©Susan Ireland
Conceal Employment Gaps

 List only years, not months

2009-pres. Manager Joe’s Burgers, New York, NY
2006-09    Manager Taco Bell, Woodmount, NY

 List unpaid "job titles" that are relevant to job objective
 (volunteering, personal projects, professional development)
2007-09 Classroom Assistant, Brio High School, Brio, NV



                                                                 25
                                                       ©Susan Ireland
"Job Titles" That Show
Good Character
 Student
 Independent Study
 Full-time Parent
 Family Management
 Estate Management
 Caregiver
 Personal Travel




                                   26
                         ©Susan Ireland
Write Achievements
 Quantify results
    Screened up to 700 job applicants per month,
     allowing an average of 3% to move to the next hiring
     level.
 PAR (Problem, Action, Results)
    Improved reliability rates 15% by introducing an
     internal technical support system.
 Honors and awards
    Earned two Employee of the Month awards during
     peak sales period.

                                                         27
                                                ©Susan Ireland
Brainstorming

 What projects am I proud of?
 When did I affect the bottom line?

If someone replaced me, what
 would go wrong?
What do people rely on me for?
What would my supervisor say
 about me?



                                                 28
                                       ©Susan Ireland
Over-qualified for the Job
 Downplay over-qualifications
    Degrees
    High-level responsibilities
    Lengthy career

 Use appropriate language
    No management-level achievements
    Less attention to bottom-line
    Teamwork, not leadership


                                                 29
                                        ©Susan Ireland
Checklist

 Create a magnet resume that contains keywords for all
    your job possibilities
   Pick the right resume format
   Translate experience for career change
   Use dates wisely
   Conceal employment gaps
   Write about achievements
   Don’t look over-qualified
   Create a grabber resume by editing your magnet resume


                                                          30
                                                ©Susan Ireland
Where to Find Susan Ireland

 Susan Ireland’s Resume Site: www.susanireland.com

 Resume template downloads: www.susanireland.com/aarp

 LinkedIn: www.linkedin.com/in/susanireland

 Facebook: www.bit.ly/fbresumes

 Twitter: www.twitter.com/susanireland

 YouTube: www.youtube.com/susanirelandresumes


                                                      31
Job Search Techniques:
What Has Changed?


  Susan Joyce
What Works Today


Successful job seekers:

   Focus

   Are PRO-active




                                            33
                          © Copyright Job-Hunt.org
Job Boards Are Tough
for Recruiters

Fewer employers use job boards


Why?
   Expensive
   Ineffective
   Inefficient




                                                    34
                                  © Copyright Job-Hunt.org
Job Boards Are Tough
for Job Seekers

Extremely competitive!

Ineffective and inefficient




                                                35
                               © Copyright Job-Hunt.org
Where the Jobs Are
Online NOW

Employer websites

Job aggregators

Social media




                                       36
                     © Copyright Job-Hunt.org
Where the Jobs Are:
Employer Websites

Job seekers can:

Target employers

Apply appropriately

Connect through social media




                                                  37
                                © Copyright Job-Hunt.org
Where the Jobs Are:
Job Aggregators

Collect jobs from thousands of sources

Find employers new to you

Monitor “the job market”




                                                     38
                                   © Copyright Job-Hunt.org
Where the Jobs Are:
Social Media

 Post profiles

 Search for jobs

 Network




                                        39
                      © Copyright Job-Hunt.org
Recruiting in 2011
Moving to Social Media

Less expensive

More efficient

More accurate




                                           40
                         © Copyright Job-Hunt.org
Social Recruiting


 92% recruit via social networks

70% search thru profiles when recruiting


       Source: 2010 Jobvite.com Social Recruiting Survey




                                                                   41
                                                 © Copyright Job-Hunt.org
Social Hiring

58% have hired via social networks
     Source: 2010 Jobvite.com Social Recruiting Survey


Only 13% of hires via job boards
       Source: 2010 CareerXRoads.com Sources of Hire survey




                                                                   42
                                                © Copyright Job-Hunt.org
Job Search in 2011:
Social Media
Business resource

“Permanent personal
 marketing”
Connect with employers
 and jobs
Show you are up-to-date


                                             43
                           © Copyright Job-Hunt.org
Job Search in 2011
Starts with LinkedIn

Your LinkedIn profile is your
 online resume

Profile should be 100%
 complete




                                                   44
                                 © Copyright Job-Hunt.org
LinkedIn Profile Tips

 Create a strong headline
 Copy and paste from Word resume
 Bite-size pieces:
    Insert bullet points
    Add spaces
    Use all CAPS to emphasize words -- don’t overdo it
 Check the PDF version of your profile to be sure it’s
 employer-ready



                                                            45
                                                  ©Susan Ireland
Sample Profile




                 46
Sample Profile




                 47
More Ways to Use
LinkedIn

Groups & Answers

Networking

Company Profiles




                                      48
                    © Copyright Job-Hunt.org
LinkedIn Group:
Job-Hunt Help




                  49
You  Are Being Researched
By Potential Employers – Often!
   Employers:                             Job Seekers:

                                                         29% of consumers
                                                        think their online
              79% of                                    reputations is worth
              employers                                 worrying about
              conduct online
              research always
              or most of the
              time.
       * Source: Microsoft funded privacy research reported in Dec, 2009.

                                                                            50
                                                               © Copyright Job-Hunt.org
Online Reputation Management
What Could Go Wrong?

 Damaging material about you

 Someone else with your name

 Nothing = invisibility = out-of-date




                                                           51
                                         © Copyright Job-Hunt.org
Recap

   Less time on job boards

   Explore social media

   Join LinkedIn

   Be active on LinkedIn

   Invisible = out-of-date



                                                52
                              © Copyright Job-Hunt.org
Where to Find
Susan P. Joyce

 Job-Hunt.org www.job-hunt.org

 Job-Hunt Help LinkedIn Group linkd.in/JobHuntHelp

 LinkedIn www.linkedin.com/in/susanjoyce

 Facebook www.facebook.com/JobHuntOrg

 Twitter twitter.com/JobHuntOrg




                                                          53
                                        © Copyright Job-Hunt.org
Links from Susan Joyce


LinkedIn for Job Search

Online Reputation Management

Activate and Manage Your Job Search Avatars

LinkedIn Learning Center for Job Seekers
 http://learn.linkedin.com/job-seekers/


                                               54
Other resources for
resumes and cover letters

AARP Job Tips
RileyGuide.com
QuintCareers.com
About.com Job Searching Blog




                                55
AARP Resources for 50+ Workers
 www.aarp.org/work News and information on work and
  careers at 50+
 www.aarp.org/jobtips Tip sheets and videos to help you
  succeed in your job search
 www.aarp.org/jobs Search for jobs online

 www.aarp.org/thewatercooler Online community forum

 www.aarp.org/jobwebinars Learn about upcoming
  webinars and view archived events

                                                      56
Q&A with presenters




 We may not be able to address all questions during the webinar,
  but your questions help us develop content for future events.

                                                                   57
58

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Resume Bootcamp

  • 1. Resumes for Older Workers: New Rules, New Tools AARP Education & Outreach March 30, 2011
  • 2. What We’ll Cover in This Webinar What’s new in resume-writing  Resume formats  Issues for older workers Changes in job search techniques  Searching online  Using social media 2
  • 3. How to Ask Questions 3
  • 4. How to Download the Slides and Handouts 4
  • 5. Your Presenters Deborah Russell Susan Ireland Susan Joyce 5
  • 6. Refresh Your Resume to Succeed in Today’s Job Market Susan Ireland 6 ©Susan Ireland
  • 7. You Need Two Resume Versions The “Magnet” Resume and The “Grabber” Resume 7
  • 8. The “Magnet” Resume Markets you for ALL jobs you would accept Post online for recruiters to search and find you Includes skills and keywords for ALL jobs you want 8 ©Susan Ireland
  • 9. The “Grabber” Resume Markets you for a specific job or type of work Sent or posted for specific job Targeted for each job you apply for 9 ©Susan Ireland
  • 10. When to Use: Magnet Resume  Use for online profiles (e.g., LinkedIn)  Post to job boards (e.g., Monster, Careerbuilder)  Hand out at career fairs Grabber Resume  Email or snail-mail to an employer  Post on company website for specific job 10 ©Susan Ireland
  • 11. Which Comes First: Magnet or Grabber Resume? Step 1: Write your magnet resume Step 2: Create grabber resume by customizing your magnet resume for specific job or type of work 11 ©Susan Ireland
  • 12. Step 1: Write Magnet Resume  Make a list of ALL things you’re willing to do: • Skills and responsibilities • Incorporate throughout magnet resume  Concise headline • Professional title • Line of work  Broad Summary • Highlight breadth of experience 12 ©Susan Ireland
  • 14. Step 2: Create Grabber Resume  Target your job objective • Keywords from job post • Delete irrelevant items  Job objective • Job objective statement • Professional title  Tailor your Summary • Only what’s relevant to job objective 14 ©Susan Ireland
  • 16. Resume Format  Use chronological format  Add skill headings if needed  Good for magnet and grabber resumes 16 ©Susan Ireland
  • 17. Chronological Format  Remain in same field  Vertical career move 17 ©Susan Ireland
  • 18. Chronological Format with Skill Headings  Career change  Long time at same job 18 ©Susan Ireland
  • 19. Where to Download Free Resume Templates  Chronological template  For staying in same field  Chronological with Skill Headings template (aka Combination)  For making a career change www.susanireland.com/aarp 19 ©Susan Ireland
  • 20. Translate Experience for Career Change  Job objective statement  Format: Chronological with skill headings  Highlight transferable skills  Incorporate new keywords  Special skills section  Relevant education/training 20 ©Susan Ireland
  • 21. Use Dates Wisely  Dates tell:  Your possible age  How much experience you have  How relevant you are 21 ©Susan Ireland
  • 22. For Many Jobs Older Is Better  Senior management  Teaching  Financial services  Business consultants  Social services  Find 50+ friendly employers: www.aarp.org/employerteam 22 ©Susan Ireland
  • 23. Rules of Thumb  Employers expect only 10 or 15 years of experience on your resume  Earliest date – no more than 25 years ago  Dates under education are optional 23 ©Susan Ireland
  • 24. Early Relevant Experience Add “Additional Experience” section with no dates Example: 2008-pres. Graphic Artist, Riley's Printing, Oakland, CA 2005-2008 Sales Associate, High Records, Berkeley, CA Additional experience: Package Designer, Grabbit, Inc. 24 ©Susan Ireland
  • 25. Conceal Employment Gaps  List only years, not months 2009-pres. Manager Joe’s Burgers, New York, NY 2006-09 Manager Taco Bell, Woodmount, NY  List unpaid "job titles" that are relevant to job objective (volunteering, personal projects, professional development) 2007-09 Classroom Assistant, Brio High School, Brio, NV 25 ©Susan Ireland
  • 26. "Job Titles" That Show Good Character  Student  Independent Study  Full-time Parent  Family Management  Estate Management  Caregiver  Personal Travel 26 ©Susan Ireland
  • 27. Write Achievements  Quantify results  Screened up to 700 job applicants per month, allowing an average of 3% to move to the next hiring level.  PAR (Problem, Action, Results)  Improved reliability rates 15% by introducing an internal technical support system.  Honors and awards  Earned two Employee of the Month awards during peak sales period. 27 ©Susan Ireland
  • 28. Brainstorming  What projects am I proud of?  When did I affect the bottom line? If someone replaced me, what would go wrong? What do people rely on me for? What would my supervisor say about me? 28 ©Susan Ireland
  • 29. Over-qualified for the Job  Downplay over-qualifications  Degrees  High-level responsibilities  Lengthy career  Use appropriate language  No management-level achievements  Less attention to bottom-line  Teamwork, not leadership 29 ©Susan Ireland
  • 30. Checklist  Create a magnet resume that contains keywords for all your job possibilities  Pick the right resume format  Translate experience for career change  Use dates wisely  Conceal employment gaps  Write about achievements  Don’t look over-qualified  Create a grabber resume by editing your magnet resume 30 ©Susan Ireland
  • 31. Where to Find Susan Ireland  Susan Ireland’s Resume Site: www.susanireland.com  Resume template downloads: www.susanireland.com/aarp  LinkedIn: www.linkedin.com/in/susanireland  Facebook: www.bit.ly/fbresumes  Twitter: www.twitter.com/susanireland  YouTube: www.youtube.com/susanirelandresumes 31
  • 32. Job Search Techniques: What Has Changed? Susan Joyce
  • 33. What Works Today Successful job seekers:  Focus  Are PRO-active 33 © Copyright Job-Hunt.org
  • 34. Job Boards Are Tough for Recruiters Fewer employers use job boards Why?  Expensive  Ineffective  Inefficient 34 © Copyright Job-Hunt.org
  • 35. Job Boards Are Tough for Job Seekers Extremely competitive! Ineffective and inefficient 35 © Copyright Job-Hunt.org
  • 36. Where the Jobs Are Online NOW Employer websites Job aggregators Social media 36 © Copyright Job-Hunt.org
  • 37. Where the Jobs Are: Employer Websites Job seekers can: Target employers Apply appropriately Connect through social media 37 © Copyright Job-Hunt.org
  • 38. Where the Jobs Are: Job Aggregators Collect jobs from thousands of sources Find employers new to you Monitor “the job market” 38 © Copyright Job-Hunt.org
  • 39. Where the Jobs Are: Social Media  Post profiles  Search for jobs  Network 39 © Copyright Job-Hunt.org
  • 40. Recruiting in 2011 Moving to Social Media Less expensive More efficient More accurate 40 © Copyright Job-Hunt.org
  • 41. Social Recruiting  92% recruit via social networks 70% search thru profiles when recruiting Source: 2010 Jobvite.com Social Recruiting Survey 41 © Copyright Job-Hunt.org
  • 42. Social Hiring 58% have hired via social networks Source: 2010 Jobvite.com Social Recruiting Survey Only 13% of hires via job boards Source: 2010 CareerXRoads.com Sources of Hire survey 42 © Copyright Job-Hunt.org
  • 43. Job Search in 2011: Social Media Business resource “Permanent personal marketing” Connect with employers and jobs Show you are up-to-date 43 © Copyright Job-Hunt.org
  • 44. Job Search in 2011 Starts with LinkedIn Your LinkedIn profile is your online resume Profile should be 100% complete 44 © Copyright Job-Hunt.org
  • 45. LinkedIn Profile Tips  Create a strong headline  Copy and paste from Word resume  Bite-size pieces:  Insert bullet points  Add spaces  Use all CAPS to emphasize words -- don’t overdo it  Check the PDF version of your profile to be sure it’s employer-ready 45 ©Susan Ireland
  • 48. More Ways to Use LinkedIn Groups & Answers Networking Company Profiles 48 © Copyright Job-Hunt.org
  • 50. You Are Being Researched By Potential Employers – Often! Employers: Job Seekers: 29% of consumers think their online 79% of reputations is worth employers worrying about conduct online research always or most of the time. * Source: Microsoft funded privacy research reported in Dec, 2009. 50 © Copyright Job-Hunt.org
  • 51. Online Reputation Management What Could Go Wrong?  Damaging material about you  Someone else with your name  Nothing = invisibility = out-of-date 51 © Copyright Job-Hunt.org
  • 52. Recap Less time on job boards Explore social media Join LinkedIn Be active on LinkedIn Invisible = out-of-date 52 © Copyright Job-Hunt.org
  • 53. Where to Find Susan P. Joyce  Job-Hunt.org www.job-hunt.org  Job-Hunt Help LinkedIn Group linkd.in/JobHuntHelp  LinkedIn www.linkedin.com/in/susanjoyce  Facebook www.facebook.com/JobHuntOrg  Twitter twitter.com/JobHuntOrg 53 © Copyright Job-Hunt.org
  • 54. Links from Susan Joyce LinkedIn for Job Search Online Reputation Management Activate and Manage Your Job Search Avatars LinkedIn Learning Center for Job Seekers http://learn.linkedin.com/job-seekers/ 54
  • 55. Other resources for resumes and cover letters AARP Job Tips RileyGuide.com QuintCareers.com About.com Job Searching Blog 55
  • 56. AARP Resources for 50+ Workers  www.aarp.org/work News and information on work and careers at 50+  www.aarp.org/jobtips Tip sheets and videos to help you succeed in your job search  www.aarp.org/jobs Search for jobs online  www.aarp.org/thewatercooler Online community forum  www.aarp.org/jobwebinars Learn about upcoming webinars and view archived events 56
  • 57. Q&A with presenters We may not be able to address all questions during the webinar, but your questions help us develop content for future events. 57
  • 58. 58