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Automation
Living in a Paper Oriented World and The
Steps to Automation




Butch Reh
Director of Business
Development
Living in a Paper Oriented World




Paper documents remain an important information source
          for business processes of all kinds
Business Information Sources
Implementing an Automation Strategy
  Shipping documents       Healthcare Docs




  e-banking                 Capture receipts
Paper Pain Points

   Unable to find the documents or information needed
   Employees waste time on routine manual entry, leaving
    important tasks behind
   Archives and files occupy a growing amount of storage space
   Organizations face compliance issues with various
    regulations
   e-Discovery documents must be digitized for litigation use
   Users find it difficult to manage information in different
    languages across all regional offices
   Companies don’t have the necessary tools to import data into
    a document or content management system
Paper Stats

   There are more than four trillion paper documents stored in
    the U.S. today, a number that increases about 22 percent
    annually

   Businesses spend an estimated 500 hours per year searching
    for documents, and it costs an estimated $20,000 to fill a five-
    drawer filing cabinet with paper documents

   Automating digital business processes can improve customer
    service and reduce operational costs up to 65%

   Currently only 16% of organizations capture data for use
    within a process, meaning valuable time is spent manually re-
    keying data or metadata
Automate

Accelerate

Integrate
Automation Step One:
Scanning and Capture
   Scanning documents helps reduce paper loads and saves
    valuable space. Capture includes using the document image
    for business processes.

   But…
    ● The data is not searchable

    ● There is a lot of manual entry

    ● The business process of automation is at a low level

    ● There is no central system for all company data
Automation Step Two:
Document Management System
   With a Document Management System, documents are
    organized and easily accessible
   One repository holds all the information including scanned
    images

   But…
    ● The data is still not searchable

    ● The business processes are not fully automated due to manual
      tasks

    ● Manual entry is error prone and time consuming
Automation Step Three:
Full-text back file conversion
   Full-text back file conversion puts filed documents into
    searchable formats
   Searchable information is now available in the Document
    Management System

   But….
    ● New documents that enter a company still go through a manual
       process
    ● The business processes are not yet truly automated
      – The AP person may not be able to process invoices without
         manual entry
      – The legal department may not be satisfied with contract
         management
Automation Step Four:
Data and Document Capture
   Implementing Data and Document Capture creates data
    that is searchable and fully accessible
   Investments in a Document Management System are paid
    back with enabled search on all content
   New information is entered automatically
   Documents are automatically classified and the data is
    extracted and sent to the Document Management System
   Business process are fully automated with data and
    document capture integrated


    There is no limit on automation – Always challenge the
        process and seek more automated processes!
Technology Example:
ABBYY FlexiCapture 10
   Multi-lingual data capture and document processing solution
   Automatically and accurately converts documents into
    business-ready data
   Any document. Any industry. Any volume.
Case Study:
On-Site Anesthesia
   On-Site is a provider of anesthesia services for outpatient
    surgery centers
   It is a fast growing business with increasing paperwork
   The company has only one
    employee for billing and one for
    patient records
   They previously had a data capture
    application which did not provide
    reliable output
   There was a need to automate EOB
    and patient records processing
    together with in-house billing
Case Study:
On-Site Anesthesia
   Sought solution to process all patient billing, health insurance and
    health information forms
   Needed to include SharePoint with searchable data
   Timely billing was a key factor, so minimal downtime was critical
   Results of Automation with FlexiCapture:
                                   •   Workload reduced from two data entry
                                       employees down to 25 % of one
                                       person’s job responsibilities
                                   •   Helped significantly reduce the overall
                                       office overhead expense
                                   •   Faster processing of clients’ information
                                       enables better client service
                                   •   Better customer service for clients
                                       answering patient questions faster
                                   •   Better patient care translates to better
                                       customer service for the client’s
                                       patients
Mobile Devices:
The Next Step in Distributed Capture
                Businesses need anytime,
                anywhere capture
                • Centralized – desktop – mobile
                • Moves capture to the point of origin
                • Enables better service and drives down
                   costs
                • Bridges the gap between businesses
                   and services
                • Streamlines information flow and ties
                   into backend processes
Needs for Mobile Capture:
    Use Case Scenarios
        For Professionals:
    •   Capture and process information on the go 24x7
    •   Mobile applications/services to save, access, route and share documents/files, all
        remotely
    •   No paper backlog to manage at the end of the day
    •   International travelers can use their mobile phone as a translator
        For Corporations:
    •   Instant “sign & send” (NDAs, P.O.s, contracts, faxes, etc.)
    •   Accelerate circulation of information (whiteboards, news , etc.)
    •   Corporate policies on email can be fully enforced (security & confidentiality)
        For Industry Verticals:
    •   Logistics and transportation, real estate, legal, health care, insurance, financial
        services
    •   Use standard mobile handhelds and extend your product offerings into new and
        emerging markets in lieu of expensive dedicated data capture devices being used
        today
    •   Mobile document capture process can be branded (server-based)
                                                                                              15
Case Study: SnapTax®




                       16 of 20
Case Study: SnapTax® (Cont.)

     SnapTax is an iPhone and Android mobile application
    that lets users automatically fill out the 1040EZ personal
    tax form

     Users simply snap a picture of your W2 form with and
    the program automatically fills in your tax return

     Users answer a few questions and review the tax
    return for accuracy before submitting it electronically by
    tapping a “File Now” button

    http://www.youtube.com/watch?v=5cyTWBnLulo

                                                            17 of 20
About ABBYY
   ABBYY is a leading provider of
    document recognition, data
    capture, linguistic technologies                       Data Capture

    and professional services.
   ABBYY Technology includes:           Document                               Language
    ●   Optical Character Recognition   Recognition                              Services

        (OCR)
    ●   Adaptive Document Recognition                   Translation Solutions

        Technology™ (ADRT™)
    ●   PDF transformation
    ●   Layout analysis                                 Server, Cloud & Web
   Organizations around the world
    use ABBYY to automate time
                                                         Desktop Computer
    and labor-intensive tasks and to
    streamline business processes.                    Mobile and Embedded OS




                                                                                            18
ABBYY’s Core Technology
 Breakthrough research in linguistics
 and data capture
                                                                   FineReader
OCR: Optical Character                                                11.0

Recognition
                                           FlexiCapture                               Recognition
                                               10.0                                    Server 3.0
The electronic translation of
image text enabling
editing, searching, and copy                                    ABBYY
and paste activities on an                                       OCR
otherwise static document                                      Engine &
                                          Form
                                        Reader 6.5              SDK’s                        Lingvo X5

Core OCR Engine Capability:

Translate 195 OCR languages
(Latin & Non-Latin including                             PDF                    Mobile SDK
                                                     Transformer                   4.0
CJK–double-                                              3.0
byte), ICR, OMR, 1D & 2D
Barcodes, MICR, ADRT Enabled

        ABBYY technologies and tools are used to create the leading
                Capture and ECM applications worldwide
ABBYY USA TAWPI presentation

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ABBYY USA TAWPI presentation

  • 1. Automation Living in a Paper Oriented World and The Steps to Automation Butch Reh Director of Business Development
  • 2. Living in a Paper Oriented World Paper documents remain an important information source for business processes of all kinds
  • 3. Business Information Sources Implementing an Automation Strategy Shipping documents Healthcare Docs e-banking Capture receipts
  • 4. Paper Pain Points  Unable to find the documents or information needed  Employees waste time on routine manual entry, leaving important tasks behind  Archives and files occupy a growing amount of storage space  Organizations face compliance issues with various regulations  e-Discovery documents must be digitized for litigation use  Users find it difficult to manage information in different languages across all regional offices  Companies don’t have the necessary tools to import data into a document or content management system
  • 5. Paper Stats  There are more than four trillion paper documents stored in the U.S. today, a number that increases about 22 percent annually  Businesses spend an estimated 500 hours per year searching for documents, and it costs an estimated $20,000 to fill a five- drawer filing cabinet with paper documents  Automating digital business processes can improve customer service and reduce operational costs up to 65%  Currently only 16% of organizations capture data for use within a process, meaning valuable time is spent manually re- keying data or metadata
  • 7. Automation Step One: Scanning and Capture  Scanning documents helps reduce paper loads and saves valuable space. Capture includes using the document image for business processes.  But… ● The data is not searchable ● There is a lot of manual entry ● The business process of automation is at a low level ● There is no central system for all company data
  • 8. Automation Step Two: Document Management System  With a Document Management System, documents are organized and easily accessible  One repository holds all the information including scanned images  But… ● The data is still not searchable ● The business processes are not fully automated due to manual tasks ● Manual entry is error prone and time consuming
  • 9. Automation Step Three: Full-text back file conversion  Full-text back file conversion puts filed documents into searchable formats  Searchable information is now available in the Document Management System  But…. ● New documents that enter a company still go through a manual process ● The business processes are not yet truly automated – The AP person may not be able to process invoices without manual entry – The legal department may not be satisfied with contract management
  • 10. Automation Step Four: Data and Document Capture  Implementing Data and Document Capture creates data that is searchable and fully accessible  Investments in a Document Management System are paid back with enabled search on all content  New information is entered automatically  Documents are automatically classified and the data is extracted and sent to the Document Management System  Business process are fully automated with data and document capture integrated There is no limit on automation – Always challenge the process and seek more automated processes!
  • 11. Technology Example: ABBYY FlexiCapture 10  Multi-lingual data capture and document processing solution  Automatically and accurately converts documents into business-ready data  Any document. Any industry. Any volume.
  • 12. Case Study: On-Site Anesthesia  On-Site is a provider of anesthesia services for outpatient surgery centers  It is a fast growing business with increasing paperwork  The company has only one employee for billing and one for patient records  They previously had a data capture application which did not provide reliable output  There was a need to automate EOB and patient records processing together with in-house billing
  • 13. Case Study: On-Site Anesthesia  Sought solution to process all patient billing, health insurance and health information forms  Needed to include SharePoint with searchable data  Timely billing was a key factor, so minimal downtime was critical  Results of Automation with FlexiCapture: • Workload reduced from two data entry employees down to 25 % of one person’s job responsibilities • Helped significantly reduce the overall office overhead expense • Faster processing of clients’ information enables better client service • Better customer service for clients answering patient questions faster • Better patient care translates to better customer service for the client’s patients
  • 14. Mobile Devices: The Next Step in Distributed Capture Businesses need anytime, anywhere capture • Centralized – desktop – mobile • Moves capture to the point of origin • Enables better service and drives down costs • Bridges the gap between businesses and services • Streamlines information flow and ties into backend processes
  • 15. Needs for Mobile Capture: Use Case Scenarios  For Professionals: • Capture and process information on the go 24x7 • Mobile applications/services to save, access, route and share documents/files, all remotely • No paper backlog to manage at the end of the day • International travelers can use their mobile phone as a translator  For Corporations: • Instant “sign & send” (NDAs, P.O.s, contracts, faxes, etc.) • Accelerate circulation of information (whiteboards, news , etc.) • Corporate policies on email can be fully enforced (security & confidentiality)  For Industry Verticals: • Logistics and transportation, real estate, legal, health care, insurance, financial services • Use standard mobile handhelds and extend your product offerings into new and emerging markets in lieu of expensive dedicated data capture devices being used today • Mobile document capture process can be branded (server-based) 15
  • 17. Case Study: SnapTax® (Cont.)  SnapTax is an iPhone and Android mobile application that lets users automatically fill out the 1040EZ personal tax form  Users simply snap a picture of your W2 form with and the program automatically fills in your tax return  Users answer a few questions and review the tax return for accuracy before submitting it electronically by tapping a “File Now” button  http://www.youtube.com/watch?v=5cyTWBnLulo 17 of 20
  • 18. About ABBYY  ABBYY is a leading provider of document recognition, data capture, linguistic technologies Data Capture and professional services.  ABBYY Technology includes: Document Language ● Optical Character Recognition Recognition Services (OCR) ● Adaptive Document Recognition Translation Solutions Technology™ (ADRT™) ● PDF transformation ● Layout analysis Server, Cloud & Web  Organizations around the world use ABBYY to automate time Desktop Computer and labor-intensive tasks and to streamline business processes. Mobile and Embedded OS 18
  • 19. ABBYY’s Core Technology Breakthrough research in linguistics and data capture FineReader OCR: Optical Character 11.0 Recognition FlexiCapture Recognition 10.0 Server 3.0 The electronic translation of image text enabling editing, searching, and copy ABBYY and paste activities on an OCR otherwise static document Engine & Form Reader 6.5 SDK’s Lingvo X5 Core OCR Engine Capability: Translate 195 OCR languages (Latin & Non-Latin including PDF Mobile SDK Transformer 4.0 CJK–double- 3.0 byte), ICR, OMR, 1D & 2D Barcodes, MICR, ADRT Enabled ABBYY technologies and tools are used to create the leading Capture and ECM applications worldwide