1. REVOLUTION IN TELECOMMUNICATION
AND ITS IMPACT IN BUSINESS

2. Introduction to
Telecommunications

4. Applications of Telecommunications
Business
Telecommunications
Business
Telecommunications
Telecommunications
Architectures
Telecommunications
Architectures
Electronic commu-
nications system
Electronic commu-
nications system
Electronic meeting
systems
Electronic meeting
systems
Business process
systems
Business process
systems
• Centralized
• Distributed
• Client/server
• Interorganizational
• Global
• Electronic mail
• Voice mail
• Bulletin Board systems
• Videotex
• Fascimile
• Public Information Service
• Desktop Video
conferencing
• Decision room
conferencing
• Computer
conferencing
• Teleconferencing
• Online transaction
processing
• Inquiry/Response
• EDI / XML
• Electronic Funds Transfer
• Activity monitoring
• Process control
• Telecommuting

5. Telecommunication Components
End-user
workstation
Telecommunications
software
Telecommunications
software
Computers
Telecom
processors
Telecom
processors
Telecom
Channels and Media
5 components

6. REVOLUTION IN TELECOMMUNICATION
• INTRODUCTION OF TELEGRAPH
• Started in 1850,the first electric telegraph line between
Kolkata(Calcutta) and Diamond Harbor.
• In 1854 Telegraph facilities were opened to the public.
• INTRODUCTION OF TELEPHONE
• In 1881 The Oriental Telephone Company Limited of England
opened Telephone Exchanges at
Kolkata(Calcutta),Mumbai,Chennai(Madras) and Ahmedabad.
• 28 January 1882,Red Letter Day in the history of telephone in
India as Major E.Baring,member of the Governor General of
India’s Council declared open the Telephone Exchange in
Kolkata,Chennai and Mumbai.

8. MODERN GROWTH IN LANDLINE AND WIRELESS TELEPHONES
• Until Recently,only BSNL and MTNL were allowed to provide Basic Phone
Service through Copper wires in India.
• However,Private Operators like Vodafone,Bharti Airtel,Tata Indicom,Idea
Cellular,Aircel and Loop Mobile have also entered the fray.
• India has opted for both GSM and CDMA technologies.
• The calls across INDIA are one of the cheapest in the world.
INTERNET AND BROADBAND
• Internet Penetration is one of the lowest in the world.
• Current Definition of Broadband in India is 256 Kbit/s.
• Total broadband connections in the country have reached 8.03 million
comprising 6% of the population.
• BSNL,Tata Teleservices,Airtel,Reliance Communication are the major
ISPs in India.

9. NEXT GENERATION NETWORKS
• MOBILE NUMBER PORTABILITY(MNP)
• Allows users to retain their numbers,while shifting to a different service
provider.
• But has been postponed in metros and category ‘A’ service areas.
• INTERNATIONAL
• Nine Satellite earth stations-8 Intelsat and 1Inmersat.
• Nine Gateway exchanges operating from different Indian cities.
• SUBMARINE CABLES
• LOCOM linking Chennai to Penang,Malaysia.
• INDIA-UAE Cable linking Mumbai to Al Fujayrah,UAE.
• Fibre-Optic Link Around the Globe(FLAG) with a landing site at
Mumbai(2000).

10. Telecommunications for Business

11. The Internet and Telecommunication Services
• Brief Internet Timeline
– 1960s: Internet began in 1960s as government project (ARPANET)
– 1993: Internet commercialized
• TCP/IP (core Internet protocol suite)
– 1994: World Wide Web (WWW)
• Tim Berners-Lee
• URLs, HTML, HTTP
• Internet brought telecommunications to the
masses
• Power of the internet:
– Ubiquitous network effects
– Cheap
– Simple
– Standard

12. Impact of TelecommunicationsImpact of Telecommunications
Society and telecommunicationSociety and telecommunication
Economic ImpactEconomic Impact Social ImpactSocial Impact Other ImpactOther Impact
Microeconomics Macroeconomics

13. CONCLUSION