abhishek bhowmick

India India

Assistant Manager (Accounts Payable & Projects) at EXL

Technology / Software / Internet

Formulated risk mitigations plans by preparing Risk Control (RCM) Framework as well as conducted detailed failure modes and effects analysis (FMEA) of various business processes. Proficiency in defining scope and methods needed for development and maintenance of resources in arena of payables and projects. Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines. Regulating service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT.