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PERFORMANCE FRAMEWORK
Performance Framework

                                              KEY                    STRATEGIC
                            KEY RESULT                 PERFORMANCE               PERFORMANCE   PERFORMANCE
PERSPECTIVES   OBJECTIVES                PERFORMANCE                   MAPS                       CHANGE
                              AREAS                       TARGETS                  ANALYSIS
                                          INDICATORS


FINANCE



CUSTOMERS



INTERNAL PROCESS



LEARNING & GROWTH
3 steps to performance



                       installing
            training

diagnosis
Step 1   Step 2   Step 3
3 steps in PMS

diagnose          training        install
                                   Accounting
                      Tools &
  Critical Gaps                    Systems &
                    techniques
                                    Metrics


                                    Plans &
   Strengths       competencies
                                    budgets


                                  Appraisal and
  weaknesses        workshops
                                    rewards

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Performance framework

  • 2. Performance Framework KEY STRATEGIC KEY RESULT PERFORMANCE PERFORMANCE PERFORMANCE PERSPECTIVES OBJECTIVES PERFORMANCE MAPS CHANGE AREAS TARGETS ANALYSIS INDICATORS FINANCE CUSTOMERS INTERNAL PROCESS LEARNING & GROWTH
  • 3. 3 steps to performance installing training diagnosis
  • 4. Step 1 Step 2 Step 3
  • 5. 3 steps in PMS diagnose training install Accounting Tools & Critical Gaps Systems & techniques Metrics Plans & Strengths competencies budgets Appraisal and weaknesses workshops rewards