2. HRM and Business Effectiveness The human resource management function is changing. Human resource processes are being computerized and automated. HR information and knowledge is being linked and integrated ( breaking down departmental barriers ).
3. People have thoughts and feelings, aspirations and needs. The term HRM refers to: The needs of the organization. The needs of its people.
4. Successful Businesses Key metrics to measure effectiveness of HR : They know the organization's business. They actively seek input from lower-level HR staff. HR executives personally invest time in their employees. They manage aggressively. They don't wait until somebody in HR resigns to promote a fast-riser who deserves it. They rotate HR staffers in different jobs to try to create well-rounded professionals. They use HR technology and systems automation wisely.
5. Successful Businesses For almost 25 years British Airways achieved some remarkable results. The human-asset approach is focused on expressing organizational goals and objectives in accordance with those of its employees, managers, customers, suppliers, and the wider community. ( Was Neglected !! ) Focused on Cost-cutting and outsourcing BA ground staff went on strike. Abig hole in the results and reputation.
6. Two major areas of focus: personal motivation and the infrastructure of the work environment. Key factors : motivational incentives. The ability to see projects through to their completion. A motivating work environment must be one in which employees are treated fairly. Praise. Setting goals The office environment The Work Environment andEmployee Productivity
7. High standards What and How they offer their employees to let them reach job satisfactory?
23. Training and Development Five years ago, the business launched a leadership-development program (LDP) for high-potential people. Audi has developed a training and development program designed for technicians at the company.
24. The Use of Praise in a Performance Management System Performance Management System: is a process of establishing performance methods and evaluating performance in order to arrive at objective human resource decisions and to provide documentation to support personnel actions.
36. Organizations have to keep their people happy, since a happy person is even a productive one. (The most successful organizationsin the modern economy are those employing people who are motivated to perform well) David Pollitt - editor of theHuman ResourceManagement International Digest Remember
