1. The COST of A.B. Reynolds and Dianne Moore Excelerated Leadership, LLC Confusion

2. What is ? Confusion When employees are doing the wrong things Not because they are being difficult But because they are not sure what the right things are 2 Excelerated Leadership, LLC. All Rights Reserved.

3. Estimate what percent of time employees in your company are doing “off-target” things… 5% 20% 50% 70% More? Estimates range from 5% - 90%. How Serious is It? 3 Excelerated Leadership, LLC. All Rights Reserved.

4. Calculate: ____ % misdirected time per employee X ---- average annual salary = ____ $ misdirected per employee per year X ---- # of employees = ____ Cost of Confusion per year 4 The Cost of Confusion Excelerated Leadership, LLC. All Rights Reserved.

5. 20 % misdirected time per employee X $45,000 average annual salary = $9000 $ misdirected per employee/yr X 500 # of employees = $4,500,000 Cost of Confusion per year An Example 5 Excelerated Leadership, LLC. All Rights Reserved.

6. What other costs does confusion incur? Lost confidence in leaders and company Sustainable productivity gains Reduced employee commitment Missed opportunities Survival focus limits innovation Beyond Time & Money 6 Excelerated Leadership, LLC. All Rights Reserved.

7. Strategy Alignment Execution Leadership Sources of Confusion 7 Excelerated Leadership, LLC. All Rights Reserved.

8. How aligned is the strategy with the current and future marketplace? How realistic is the strategy? How clear are the measures and indicators for each goal? StrategyRate your organization (1low – 10 high) 8 Excelerated Leadership, LLC. All Rights Reserved.

9. How effectively does the strategy serve as the basis for day-to-day decisions? How practically has the plan been translated into guides/tools? How compellingly have senior leaders communicated the strategy so employees “get it”? How clear is the accountability for each level? AlignmentRate your organization (1low – 10 high) 9 Excelerated Leadership, LLC. All Rights Reserved.

10. How well have the work processes been redesigned to meet the goals? How clearly are group, team and individual performance goals linked directly to the measures? How connected are goals to daily employee action, evaluation and reward? ExecutionRate your organization (1low – 10 high) 10 Excelerated Leadership, LLC. All Rights Reserved.

11. How effective areindividual leaders at… Using strengths and addressing weaknesses Relating well with others Beingsavvy about people and business How effective is the leadershipteam at … Creating winning strategies Building organizations that get results Developing employees LeadershipRate your organization (1low – 10 high) Communication BE DO Tension Change 11 Excelerated Leadership, LLC. All Rights Reserved.

12. Based on your assessment, which areas need attention? What is the cost of ignoring these issues? Who else needs to know about the cost of confusion in your organization? How big a priority should this be for your organization? So…? 12 Excelerated Leadership, LLC. All Rights Reserved.

13. Use our short book, What Works!, to find: More about Cost of Confusion Assessment tools to spot problems Relevant chapters for answers and examples Discover a tool that will help leaders build strong organizations What Works! 13 Excelerated Leadership, LLC. All Rights Reserved.

14. A.B.Reynolds and Dianne Moore Excelerated Leadership, LLC www.excel-leader.biz ABReynolds@excel-leader.biz DianneMoore @excel-leader.biz 763-476-0612 and 651-290-0213 Contact Information 14 Excelerated Leadership, LLC. All Rights Reserved.