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Full Value. Full Stop. Future Systems can help healthcare organizations scale innovation and achieve full value

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Full Value. Full Stop. Future Systems can help healthcare organizations scale innovation and achieve full value

  1. 1. FULL VALUE. FULLSTOP Future Systems can help healthcare organizations scale innovation and achieve full value from tech investments
  2. 2. TECHIS EVERYWHERE, BUTVALUEISN’T. Copyright © 2019 Accenture. All rights reserved. 2 Today’s healthcare C-suite is investing in the latest technology. However, they struggle to realize the full value, resulting in an innovation achievement gap.
  3. 3. WE’VEFOUNDTHEANSWERTOHOW HEALTHCAREORGANIZATIONS CAN STRATEGICALLY USEENTERPRISE TECHNOLOGY Copyright © 2019 Accenture. All rights reserved. 3 356Healthcare Organizations 3Countries: US, UK, Australia Accenture conducted its largest enterprise systems survey ever: 8356 companies across 20 countries and industries, studying both “Leaders,” who are building Future Systems, and “Laggards,” who are investing in—but not scaling— innovation. The survey included respondents from 356 healthcare organizations across 3 countries.
  4. 4. Copyright © 2019 Accenture. All rights reserved. 4 ASTAGGERINGDIFFERENCE INPERFORMANCE. Healthcare organizations who are evolving to Future Systems are growing at three times the rate of healthcare organizations who are unable to scale innovation.
  5. 5. Copyright © 2019 Accenture. All rights reserved. 5 AND,THEDIFFERENCEWILL CONTINUETOGROW * Leaders' expected growth is represented by the purple line and Laggards the blue line (self-reported). This illustrative model shows the opportunity cost of not evolving to Future Systems using a company with $1 billion in revenue in 2015.
  6. 6. Copyright © 2019 Accenture. All rights reserved. 6 HEALTHCARE LEADERSHAVE ACLEARVISIONFORFUTURE SYSTEMS 77%of Leaders say that systems are breaking down the boundaries between data, infrastructure and applications, between humans and machines, and even between competing organizations. 88%of Leaders agree that decoupling the entire IT stack is a key step towards adaptable systems. 85%of Leaders are extremely effective at breaking down cultural barriers that hinder employees working with radically human systems Boundaryless Adaptable Radically Human1 LEADERS’ MINDSET 2 3
  7. 7. HEALTHCARE LEADERS AREAHEADOFTHE GAMEINADOPTINGNEWTECHNOLOGIES Copyright © 2019 Accenture. All rights reserved. 7* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago Big data analytics Streaming/real-time data Cloud SaaS/Software as a service Internet of Things (IOT) Cloud IaaS/Infrastructure as a service Cloud PaaS/Platform as a service Data Lakes (data repository) Open Source Cloud Native Applications (custom) Top-Down AI (E.g. expert systems, logic and inference engines) 100% 97% 94% 97% 97% 97% 97% 97% 100% 94% 69% 55% 58% 57% 49% 50% 51% 48% 46% 51% Leaders Laggards LEADERS’ MINDSET Leaders adopt new technologies earlier, develop higher levels of expertise, and prioritize and sequence implementations in optimal ways. *TECHNOLOGIES IMPLEMENTED
  8. 8. Copyright © 2019 Accenture. All rights reserved. 8 Information technology (IT) Customer / citizen service New product/service development and management Business operations and change management Marketing and sales of products and services Finance Risk and compliance Supply chain management for products Human capital/talent management (HR) Supply chain management for services Vision and strategic planning Facilities/Asset management Public relations (PR) and outreach 97% 79% 88% 85% 88% 82% 82% 88% 85% 85% 85% 70% 67% 34% 34% 21% 27% 17% 27% 25% 15% 18% 13% 22% 16% 19% Leaders Laggards HEALTHCARELEADERSEXCELATSCALING INNOVATION LEADERS’ MINDSET Leaders target 3X more of 13 critical business processes with technologies they adopt. PROCESSES TARGETED
  9. 9. THERE’SMETHOD INTHEMINDSET Healthcare leaders consistently take five key actions to close their innovation achievement gaps and rise above the rest.
  10. 10. 1.Adopttechnologies thatmakeorganizations fastandflexible 79% Copyright © 2019 Accenture. All rights reserved. 10 HEALTHCARE LEADERS’ METHODS 91% of Leaders have adopted technologies that allow for the decoupling of data, infrastructure and applications. of Leaders have adopted sophisticated cloud services. 2.Getgrounded incloudcomputing
  11. 11. 3. Recognizedataasboth anassetandaliability 91% Copyright © 2019 Accenture. All rights reserved. 11 HEALTHCARE LEADERS’ METHODS 88% of Leaders ensure data quality and continue to enrich their data. of Leaders systematically track return on investments in automation across the organization. 4.Managetechnology investmentswell–across theenterprise
  12. 12. 5.Findcreativeways tonurturetalent 82% Copyright © 2019 Accenture. All rights reserved. 12 HEALTHCARE LEADERS’ METHODS 73% of Leaders use AI and advanced analytics to personalize learning. of Leaders use experiential learning at three times the rate of Laggards.
  13. 13. NOWISTHETIME TOMAKEYOUR MOVETOFUTURE SYSTEMS www.accenture.com/futuresystems

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