Future Systems: Full value. Full stop - Singapore
- 4. LEADERSHAVEACLEAR
VISIONFORFUTURESYSTEMS
84%of our Leaders say that
systems are breaking down
the boundaries between
data, infrastructure and
applications, between
humans and machines,
and even between
competing organisations.
88%of Leaders agree that
decoupling the entire IT
stack is a key step towards
adaptable systems.
91%of Leaders believe their
organisation is effective
at breaking down cultural
barriers that hinder
employees working with
radically human systems.
Boundaryless Adaptable Radically Human1
LEADERS’ MINDSET
2 3
4Copyright © 2020 Accenture. All rights reserved.
- 5. LEADERSAREAHEADOFTHEGAMEIN
ADOPTINGNEWTECHNOLOGIES
* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago
LEADERS’ MINDSET
Leaders adopt new
technologies earlier,
develop higher levels
of expertise, and
prioritise and sequence
implementations
in optimal ways.
LEADERS VS. LAGGARDS – TOP 10
100%
100%
100%
100%
100%
100%
97%
97%
97%
94%
62%
47%
49%
47%
41%
39%
50%
49%
41%
54%
Big data analytics
Cloud SaaS/Software as a service
Open Source
Cloud IaaS/Infrastructure as a service
Cloud Native Applications (custom)
Top-Down AI (E.g. expert systems, logic and inference
engines)
Internet of Things (IOT)
Cloud PaaS/Platform as a service
Data Lakes (data repository)
Streaming/real-time data
Leaders Laggards
Copyright © 2020 Accenture. All rights reserved. 5
- 6. LEADERSEXCELATSCALINGINNOVATION
LEADERS’ MINDSET
Leaders target 3X more
of 13 critical business
processes with
technologies they adopt.
LEADERS VS. LAGGARDS – TOP 10
97%
97%
94%
94%
94%
84%
81%
81%
81%
78%
78%
78%
72%
44%
18%
43%
17%
14%
17%
19%
25%
16%
11%
27%
13%
26%
Information technology (IT)
Risk and compliance
Customer / citizen service
Human capital/talent management (HR)
Vision and strategic planning
New product/service development and management
Marketing and sales of products and services
Business operations and change management
Supply chain management for products
Facilities/Asset management
Finance
Supply chain management for services
Public relations (PR) and outreach
Leaders Laggards
Copyright © 2020 Accenture. All rights reserved. 6
- 9. 3.Recognisedata
asbothanasset and
a liability
91%
LEADERS’ METHODS
97%
of Leaders ensure data quality and
continue to enrich their data.
of Leaders systematically track
return on investments in automation
across the organisation.
4.Managetechnology
investmentswell–
across theenterprise
Copyright © 2020 Accenture. All rights reserved. 9
- 11. LET’SGET TOWORK
Wee Wei Ng
Managing Director
Client Group Lead for Health & Public Service
Southeast Asia
wee.wei.ng@accenture.com
https://www.linkedin.com/in/wee-wei-ng-83b49ba7
About Accenture
Accenture is a leading global professional services
company, providing a broad range of services in
strategy and consulting, interactive, technology
and operations, with digital capabilities across all
of these services. We combine unmatched
experience and specialised capabilities across
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people serving clients in more than 120 countries,
Accenture brings continuous innovation to help
clients improve their performance and create
lasting value across their enterprises. Visit us at
www.accenture.com.
Copyright © 2020 Accenture. All rights reserved.
Asad Khan
Managing Director
Technology Consulting Lead for Health & Public Service
Southeast Asia
asad.khan@accenture.com
https://www.linkedin.com/in/asad-khan-144432