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Government as a platform: 2018 GaaP Readiness Index

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Accenture research identified which factors play a crucial and mutually enforcing role for implementing GaaP in depth and at scale. Learn about the four pillars of GaaP readiness.

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Government as a platform: 2018 GaaP Readiness Index

  1. 1. GOVERNMENT 2018 GaaP Readiness Index ASAPLATFORM
  2. 2. 2 Citizens globally say government needs to tackle complex issues by collaborating with citizens, companies & NGOs 1 Startups/entrepreneurs globally find collaboration with public agencies is key to their companies’ innovation activities2 Agree the strength of ecosystem relationships will rest on how well an organization’s technology can support the partnerships3 Copyright © 2018 Accenture. All rights reserved. 85% 75% 70% A PLATFORM APPROACH TO PUBLIC SERVICE ADDRESSES RISING COMPLEXITY AND MAINTAINS RELEVANCE Why is it difficult to take the action needed? are aggressively taking steps to participate in digital ecosystems427% only 1 What People Want, Accenture PS Citizen Survey February 2017, Government as a Platform 2 Accenture G20 YEA Report 3 Accenture Tech Vision 2018, Question “The strength of ecosystem relationships will rest on how well an organization’s technology can support the partnerships.” 4 Accenture Tech Vision 2017, Question: “Where would you place your organization on each of the following scales?”
  3. 3. ? 3Copyright © 2018 Accenture. All rights reserved. Accenture research identified which factors play a crucial and mutually enforcing role for implementing GaaP in depth and at scale. The GaaP Readiness Index to help answer these questions: Where does a country stand in its journey to GaaP? What are its strengths and weaknesses? Where does it need to focus?
  4. 4. 4Copyright © 2018 Accenture. All rights reserved. MEASURING WHAT MATTERS: THE FOUR PILLARS OF GaaP READINESS Building a foundation of information & communication technology, regulation, digital savvy, workforce skills &trust Fostering a mindset of change & innovation while embracing new technologies Innovating and collaborating alongside citizens, NGOs & business for better public service delivery Enabling economic growththrough datasharingand infrastructure improvements, ensuring fairnessand inclusion
  5. 5. 1 A 5 Foster entrepreneurial society Copyright © 2018 Accenture. All rights reserved. Improve capacity for change Encourage innovation- oriented businesses assesses where individual countries stand today DEEPER ANALYSIS OF THESE PILLARS FOSTERING A MINDSET OF CHANGE & INNOVATION
  6. 6. 2 6 Drive digital disruption in public service Copyright © 2018 Accenture. All rights reserved. Move from service provider to ecosystem moderator Prioritize citizen-centricity & engagement INNOVATING FOR PUBLIC SERVICE DELIVERY assesses where individual countries stand today DEEPER ANALYSIS OF THESE PILLARS
  7. 7. 3 7 Create a supporting business environment Copyright © 2018 Accenture. All rights reserved. Develop growth platforms through partnerships Connect and leverage government data ENABLING ECONOMIC GROWTH assesses where individual countries stand today DEEPER ANALYSIS OF THESE PILLARS
  8. 8. A 4 8 Grow and improve workforce skills Copyright © 2018 Accenture. All rights reserved. Build digital savviness & trust Focus on ICT infrastructure & regulation BUILDING THE FOUNDATION assesses where individual countries stand today DEEPER ANALYSIS OF THESE PILLARS
  9. 9. Copyright © 2018 Accenture. All rights reserved. 9 WHAT DOES THE INDEX REVEAL? The GaaP Index measures countries on their journey towards driving economic development and public service innovation. The broader and deeper a country and its government has already realized the depth of change required and made progress towards establishing GaaP, the higher their index score.
  10. 10. Copyright © 2018 Accenture. All rights reserved. 10 SINGAPORE IS THE MOST GaaP– READY COUNTRY, FOLLOWED CLOSELY BY THE UK AND US SINGAPORE US AUSTRALIA FRANCE NORWAY UAE JAPAN SAUDI ARABIA UK GERMANY 72.2 69.6 67.3 66.9 66.7 65.7 62.4 57.4 70.0 62.0 GaaP Readiness Index – overall scores
  11. 11. Copyright © 2018 Accenture. All rights reserved. 11 GLOBAL GaaP READINESS SCORES SINGAPORE 72.2 US 69.6 AUSTRALIA 67.3 FRANCE 66.9 NORWAY 66.7 UAE 65.7 JAPAN 62.4UK 70.0 GERMANY 62.0 1 2 3 4 5 6 7 8 9 SAUDI ARABIA 57.410 77 Building the foundation Fostering mind-set of change & innovation Enabling economic growth Innovating for public service delivery 737068 68 73 6563 67676663 55 6061 54 65 70 5758 64 7371 60 7477 67 62 70 76 6568 7372 6359 6465 6058
  12. 12. KEY INSIGHTS 12Copyright © 2018 Accenture. All rights reserved. Call to action Even the top three scoring countries still have significant room to improve on GaaP readiness No one-size Countries are taking different routes along their GaaP journey, leveraging the particular strengths and ecosystem of their nations Whole of Nation Effort Many countries are aware of digital disruption and have prioritized embarking on a GaaP journey, but scaling best practices remains a challenge New “Core Infrastructure” Fostering digital skills & trust, adapting regulation to the digital society and driving an entrepreneurial spirit will be key success factors Shift to Ecosystem Moderator Even the most advanced countries in the sample struggle with evolving to the role of ecosystem moderator from their traditional role of government as a service provider
  13. 13. 13Copyright © 2018 Accenture. All rights reserved. THANK YOUFOR MORE INFORMATION ABOUT THE ACCENTURE GaaP READINESS INDEX CONTACT: Bernard Le Masson Global Director, Management Consulting Health & Public Service bernard.le.masson@accenture.com https://www.accenture.com/us-en/insights/public-service/government-as-a-platform Learn more:

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