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Is Performance
Management Performing?
10 Focus Areas to Drive
Better Business Performance
2
94% of leaders surveyed believe that
performance management improves
business performance
Performance management
is impo...
3
Both work and the workforce are changing.
79% of organizations have made changes to their
performance management practic...
4
Focus Area #1
Ongoing Annual
Copyright © 2016 Accenture All rights reserved. 4
57% of respondents see annual performance...
5
Focus Area #2
Motivating Discouraging
Copyright © 2016 Accenture All rights reserved. 5
46% of employees say feedback pr...
6
Focus Area #3
Straightforward Complex
Copyright © 2016 Accenture All rights reserved. 6
Leaders spend 42% of their time ...
7
Focus Area #4
Future Past
Copyright © 2016 Accenture All rights reserved. 7
65% of respondents say their organization ha...
8
Focus Area #5
Personalized Standardized
Copyright © 2016 Accenture All rights reserved. 8
77% of respondents say perform...
9
Focus Area #6
Transparent Obscure
Copyright © 2016 Accenture All rights reserved. 9
74% of respondents say making perfor...
10
Focus Area #7
People Driven Enterprise Driven
Copyright © 2016 Accenture All rights reserved. 10
48% of leaders say per...
11
Focus Area #8
Collaborative Individual
Copyright © 2016 Accenture All rights reserved. 11
Just 38% of employees say the...
12
Focus Area #9
Multiple Sources One Source
Copyright © 2016 Accenture All rights reserved. 12
63% of respondents say rel...
13
Focus Area #10
Whole Sum of Parts
Copyright © 2016 Accenture All rights reserved. 13
Clearly define what high performan...
14Copyright © 2016 Accenture All rights reserved.
For more information visit:
www.accenture.com/
IsPerformanceManagementPe...
15
Join the conversation
@AccentureStrat
About Accenture
Accenture is a leading global professional
services company, prov...
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Is Performance Management Performing?

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Organizations are spending millions of dollars and thousands of hours on performance management. Yet, too few leaders are confident that their approaches are supporting the workforce of the future or improving the performance of the business itself.
Performance management needs to be drastically revitalized to better support business performance and the workforce of the future.

Publié dans : Business

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Is Performance Management Performing?

  1. 1. Is Performance Management Performing? 10 Focus Areas to Drive Better Business Performance
  2. 2. 2 94% of leaders surveyed believe that performance management improves business performance Performance management is important: Copyright © 2016 Accenture All rights reserved.
  3. 3. 3 Both work and the workforce are changing. 79% of organizations have made changes to their performance management practices in the past five years. But more needs to be done to effectively support the workforce of the future. 89% of employees believe their performance would significantly improve if performance management were changed further. Why change it? Copyright © 2016 Accenture All rights reserved.
  4. 4. 4 Focus Area #1 Ongoing Annual Copyright © 2016 Accenture All rights reserved. 4 57% of respondents see annual performance reviews as a waste of time, and want real-time coaching and development. Shift from annual feedback to ongoing coaching and development
  5. 5. 5 Focus Area #2 Motivating Discouraging Copyright © 2016 Accenture All rights reserved. 5 46% of employees say feedback provided in a discouraging way is one of their biggest sources of discontent. Help leaders have useful and constructive conversations
  6. 6. 6 Focus Area #3 Straightforward Complex Copyright © 2016 Accenture All rights reserved. 6 Leaders spend 42% of their time on formal documentation, and only 58% on employee conversations and coaching. Reduce “administrivia” to free up time for real coaching and development
  7. 7. 7 Focus Area #4 Future Past Copyright © 2016 Accenture All rights reserved. 7 65% of respondents say their organization has not yet moved from a focus on past assessment to future development. Move the focus from performance review to performance development
  8. 8. 8 Focus Area #5 Personalized Standardized Copyright © 2016 Accenture All rights reserved. 8 77% of respondents say performance management should be personalized to meet the needs of the workforce of the future. Move from “one-size-fits all” to a personalized approach
  9. 9. 9 Focus Area #6 Transparent Obscure Copyright © 2016 Accenture All rights reserved. 9 74% of respondents say making performance management transparent is required in an era of open information sharing. Embrace transparency and open information sharing
  10. 10. 10 Focus Area #7 People Driven Enterprise Driven Copyright © 2016 Accenture All rights reserved. 10 48% of leaders say performance ratings make it easy for supervisors to allocate rewards without carefully evaluating performance. Move people decisions closer to the people vs. relying solely on enterprise-driven ratings and rankings
  11. 11. 11 Focus Area #8 Collaborative Individual Copyright © 2016 Accenture All rights reserved. 11 Just 38% of employees say their organization includes an evaluation of collaborative or team contribution as part of performance management. Include collaborative performance as part of performance assessment
  12. 12. 12 Focus Area #9 Multiple Sources One Source Copyright © 2016 Accenture All rights reserved. 12 63% of respondents say relying on one supervisor’s employee evaluation is not an accurate way to assess someone. Involve peers and project leaders in performance management
  13. 13. 13 Focus Area #10 Whole Sum of Parts Copyright © 2016 Accenture All rights reserved. 13 Clearly define what high performance means in the context of the workforce of the future Maintain a vision for performance management that is in line with the mission of the organization
  14. 14. 14Copyright © 2016 Accenture All rights reserved. For more information visit: www.accenture.com/ IsPerformanceManagementPerforming Methodology: In December 2015 and January 2016 the Accenture Survey Research team interviewed 1,050 leaders and 1,050 employees from 12 industries, in 11 countries covering: Asia-Pacific, Europe, Latin America, and North America. The aim was to understand how performance management practices need to be refined and updated to better support next-generation work practices, as organizations transform into digital, collaborative, networked businesses that need to attract and retain a new generation of workers. For the purposes of this news release and survey, the term leaders is defined as respondents in a variety of roles at all levels with supervisory experience over teams and/or groups.
  15. 15. 15 Join the conversation @AccentureStrat About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About Accenture Strategy Accenture Strategy operates at the intersection of business and technology. We bring together our capabilities in business, technology, operations and function strategy to help our clients envision and execute industry-specific strategies that support enterprise-wide transformation. Our focus on issues related to digital disruption, competitiveness, global operating models, talent and leadership helps drive both efficiencies and growth. For more information, follow @AccentureStrat or visit www.accenture.com/strategy. Copyright © 2016 Accenture All rights reserved.

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