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Texans on data security, biometrics, artificial intelligence, and technology skills

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Texans on data security, biometrics, artificial intelligence, and technology skills

  1. 1. TEXANSONDATA SECURITY,BIOMETRICS, ARTIFICIALINTELLIGENCE, ANDTECHNOLOGYSKILLS STATEPULSESURVEY RESEARCHFINDINGS Survey conducted July 2018 - Accenture Research
  2. 2. WHATWELEARNED… Most Texans do not tend to believe their personal data is safer with business or government – and more than one- third (38%) do not trust either. Survey conducted July 2018 - Accenture Research Texans’ views on providing biometric information to receive more personalized government services are similar to national poll findings. Most Texans’ comfort level with artificial intelligence have held steady over the past year, while nearly one- third say their comfort level has declined. Most Texans say technology skills are important to their job (especially younger workers), and support government providing training to help workers improve tech skills. DATASECURITY BIOMETRICS ARTIFICIALINTELLIGENCE TECHSKILLS 41% 38%Neutral Do not trust either 49% Ok sharing fingerprints 47% Neutral / Not sure 56% See improving tech skills important to their job
  3. 3. Survey conducted July 2018 - Accenture Research “Would you say you trust government or business more to protect your personal data?” MOST TEXANS ARE EVENLY SPLIT ON WHETHER PERSONAL DATA IS SAFER WITH GOVERNMENT OR BUSINESS. *1,000 Texas adults surveyed in July 16-27 2018. NEUTRAL TRUST BUSINESS MORE TRUST GOVT MORE DO NOT TRUST EITHER 41% 10% 11% 38%
  4. 4. Survey conducted July 2018 - Accenture Research “Would you say you are more concerned about cybercrime than you are about physical crime, or more concerned about physical crime than cybercrime?” TEXANS OVERALL APPEAR EVENLY DIVIDED REGARDING CONCERNS ABOUT CYBERCRIME VS. PHYSICAL CRIME. 35% 39% 26% *1,000 Texas adults surveyed in July 16-27 2018. Baby Boomers (1946-64) more likely to be concerned by cybercrime – 44%, compared to 32% of Millennials. More concerned by cybercrime – 31% of women and 38% of men More concerned by physical crime – 42% of women and 37% of men Neutral/no opinion – 27% of women and 25% of men
  5. 5. Survey conducted July 2018 - Accenture Research “What, if any, biometric information would you be willing to provide in order to receive more personalized government services?” TEXANS WOULD RATHER SHARE FINGERPRINTS THAN OTHER TYPES OF BIOMETRIC INFORMATION IN ORDER TO RECEIVE MORE PERSONALIZED GOVERNMENT SERVICES. *1,000 Texas adults surveyed in July 16-27 2018. U.S. Preference Fingerprints Facial Scan Retina Scan Voice ID None of the above ** Data from 1,042 U.S. responses in global survey May 2018. Texans 49% 20% 19% 19% 36% 45% 26% 24% 26% 38% Biometrics
  6. 6. Survey conducted July 2018 - Accenture Research “How would you describe your comfort level with using artificial intelligence, such as chatbots or digital assistants, for public and private services today vs. 12 months ago?” TEXANS ARE HOLDING STEADY IN THEIR COMFORT LEVEL WITH ARTIFICIAL INTELLIGENCE (AI). *1,000 Texas adults surveyed in July 16-27 2018. More comfortable now 25% COMFORT NOW VS ONE YEAR AGO TEXANS US** Less comfortable now Neutral / Not sure 36% 28% 15% 47% 49% ** Data from 1,042 U.S. responses in global survey May 2018.
  7. 7. Survey conducted July 2018 - Accenture Research “Is improving your technology skills important to your job?” MOST TEXANS – ESPECIALLY YOUNGER WORKERS – SAY IMPROVING THEIR TECHNOLOGY SKILLS IS IMPORTANT TO THEIR JOB. *1,000 Texas adults surveyed in July 16-27 2018. 56% 13% 32% Overall said yes – 66% of Millennials, 61% of Gen X, 32% of Baby Boomers. Said no – 11% Millennials, 9% Gen X, 23% of Baby Boomers Not relevant to my job – 24% of Millennials, 30% of Gen X, 45% of Baby Boomers Varies widely by age Younger workers are most likely to say improving their tech skills is important to their job – 66% of Millennials compared to 32% of Baby Boomers
  8. 8. Survey conducted July 2018 - Accenture Research “Do you support the government providing training to help workers improve their skills in emerging and advanced technologies?” MOST TEXANS SUPPORT GOVERNMENT PROVIDING TRAINING TO HELP WORKERS UPGRADE TECHNOLOGY SKILLS. *1,000 Texas adults surveyed in July 16-27 2018. 79% 8% 13% Overall said yes – 82% of women and 76% of men Said no Unsure/no opinion Responses consistent across all age groups
  9. 9. Survey conducted July 2018 - Accenture Research McGuire Research Services polled 1,000 Texas adults for Accenture between July 16-27, 2018. Learn more about our work in the State of Texas. RESEARCH METHODOLOGY

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