Optimise-GB provides you with a presentation that shows you how to execute your strategic plans positioned from the balanced scorecard via programme management methodologies to manage project portfolios. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz

1. Strategic improvements through the balanced scorecard and programme management Optimise- GB

2. Knowledge Base Programme management is the process of managing several related projects with an intention of improving the performance of an organisation. Programmes deliver outcomes through benefit realisation and projects deliver outputs that contribute towards an outcome Optimise -GB

3. What is Programme management? Optimise- GB

4. The Balanced scorecard is a set of measures that gives managers a comprehensive view of the business. The balanced scorecard has advantages of pure financial measures such as ROI, EPS, PE etc as they are often misleading as they do not give a full picture of a given situation nor do they link one measure to another The four quadrants of the scorecard is an integral part to the overall mission of the company Knowledge Base Optimise -GB

5. What is Programme management? Programme planning - using a Programme Plan to ensure control Benefits management - identifying, optimising and tracking benefits Stakeholder management - ensuring all interested parties are appropriately involved in the programme Issue management and Risk management - having strategy for dealing with current and anticipated problems Quality management - ensuring that the end products of the programme are fit for purpose Configuration management - keeping monitoring information about the programme up-to-date and accurate Audit - ensuring that technical, statutory, contract and accounting standards are used Optimise- GB

6. The four perspectives of the Balanced Scorecard What are your goals for each of the four quadrants…? Optimise- GB

11. The four perspectives of the Balanced Scorecard Empowerment, involvement, accountability, training, encouragement, rewarding Human resource management Optimise- GB Internal business perspective

14. Linking the four perspectives of the Balanced Scorecard (Example) Financial Customer Internal Business Processes Learning and growth Optimise- GB Employee Morale Employee suggestions Quality of work Customer satisfaction Accounts receivable Costs

15. Stages of strategic Improvement Optimise- GB

16. Focus on strategic Improvement From the balanced scorecard Strategic Improvements: Reduce operational costs by 15% Increase turnover by 20% Improve process efficiency by 15% Optimise- GB

17. Focus on strategic Improvement From the balanced scorecard Communicate the Vision Communicate.... Communicate... Communicate... Optimise- GB

18. Kotter’s 8 stages of change management Optimise- GB

19. Focus on Programme Improvement From the balanced scorecard Loan application Programme 1 Sales Department Programme 2 Overheads Programme 3 Optimise- GB

20. Programme Management Approach Start up phase... Optimise- GB

21. Programme Management Approach Improvement phase... Review in turn and identify improvements to be made POTI (MSP Terminology) Optimise- GB

22. Programme Management Approach Improvement phase... Identify all solutions within the POTI review 1 - Bring in new technology to automate loan application and reduce administration staff 2 - Reduce middle managers to empower staff to make more decisions 3 - Automatic checks on peoples credentials using 3 rd party software 4 - Work with other companies to sell financing on commission 5 – Create new department for socia media to finance cars, electricals Optimise- GB

23. Programme Management Approach Improvement phase... Does each project meet the new strategic goals? Yes – Include in project portfolio No - Discard Optimise- GB

24. Project Portfolio Management... Manage each solution as a miniature project. Do not group or make project too complicated The smaller the project the quicker the benefits realisation Optimise- GB

25. “ As is” Current state Old KPI’s “ To be” Future state New KPI’s Optimise- GB