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Introduction:
“Tools and Techniques for Sourcing New Leads”




          Ryan Goodin                Brandon Contreras
        Diligent Brands               Act-On Software
      diligentbrands.com                act-on.com
Introduction:
You Need Leads!


• Leads are the lifeblood of your business

• Sales is a numbers game
Intro:
How Many New Leads Needed?


•    5 new deals per month
•    25% close ratio
•    Line up 20 meetings / phone calls
•    2% of communications result in a meeting
•    1000 new leads will produce 20 meetings
•    500 are recycled, current or past customers,

     =500 new leads per months
Intro:
Lead Sources

 • Most obvious:
     • Purchase leads
     • Website inquiries
     • Premium content downloads
     • Newsletter signups
 • Not as obvious:
     • Extracting visitor data from analytics
     • Searching contact lists online
     • Networking, list swap, list rental
Defining and Segmenting Your Target Audience:
Who Will You Target



• Create a complete profile of your lead
   • First and last name
   • Title
   • Phone
   • Role
   • Industry
   • Geography
Sourcing New Leads on the Web:
Introduction to Irina Shamaeva's Methods



• Specializes in People Sourcing
• Author of http://booleanstrings.com/
• Methods include:
   • Advanced search methods on Google/Bing
   • Extracting info
Sourcing New Leads on the Web:
Introduction to Irina Shamaeva's Methods



• Search syntax:
   • * on Google – stands for one word or
     multiple words:
     (* * is software engineer at Google)
   • Email patterns:
     (“email * * navigantconsulting.com”)
      (“* accenture.com”)
   • No @ needed - Google ignores most special
     characters
Sourcing New Leads on the Web:
Introduction to Irina Shamaeva's Methods



• Search syntax:
   • File type search (xls, xlsx, pdf):
     (filetype:xls "business development"
     accenture.com)
   • Directory search:
     (intitle:"membership directory" site:com
     "bar association“)
Sourcing New Leads on the Web:
Introduction to Irina Shamaeva's Methods / Related Resources



• Extractor - OutWit Hub:
  http://www.outwit.com/products/hub/
• Extractor - Atomic email hunter:
  http://www.massmailsoftware.com/extractweb/
• Email address patterns:
  https://sites.google.com/site/emails4corporations/
• Email address patterns:
  http://executivebomb.com/
Extracting Website Visitor Data:
Using Web Analytics



•   ISP data, AT&T, Comcast, etc.
•   Company name and state
•   Pages visited
•   Detective work required
•   Add new contacts to the campaign daily
Purchasing Lead Lists:
Best Practices

                                                 Salesperson locates contact info, adds new
                                                 contact(s) to the campaign via the sales
                                                 admin dashboard

Web visitors are emailed to sales staff daily:   Sales Admin Dashboard:


                                                   LOGO
Purchasing Lead Lists:
Best Practices
Purchasing Lead Lists:
Best Practices


• Why purchase lists?
  • Small, highly targeted lists
  • Message development
  • Higher response rates
Purchasing Lead Lists:
Best Practices


• Ways to segment the information:
  • SIC - industries
  • Job titles
  • Geographic location
  • Number of employees
  • Revenue
Purchasing Lead Lists:
Best Practices


• Crowdsourced contact data:
   • Nationwide sales force
   • Regularly updated
   • Receive points toward purchasing more
     contacts
   • Penalized when another salesperson
     provides more up-to-date info
Purchasing Lead Lists:
Best Practices


• Issues with leads from unqualified sources:
   • Broad information, without key data
   • Large, un-segmented
   • Bad addresses
Premium Content:
Leveraging for Lead Generation


•   Blog post
•   Article
•   Whitepaper
•   Video
•   Audio
•   Webinar
•   PPT
Premium Content:
Leveraging for Lead Generation


•   Demonstrate expertise
•   Educate and inform
•   Distribute through marketing channels
•   Trigger a series of emails
Dynamic Data Gathering Forms:
Managing Campaign Participants


• Imported via an excel spreadsheet
• Entered manually via data capture forms
• Website forms
Conclusion:
Keys To Success


• Audience profile
• Multiple lead sources / tools
• Consistency
Conclusion:




Thanks for joining us!

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Tools and Techniques for Sourcing New Leads

  • 1. Introduction: “Tools and Techniques for Sourcing New Leads” Ryan Goodin Brandon Contreras Diligent Brands Act-On Software diligentbrands.com act-on.com
  • 2. Introduction: You Need Leads! • Leads are the lifeblood of your business • Sales is a numbers game
  • 3. Intro: How Many New Leads Needed? • 5 new deals per month • 25% close ratio • Line up 20 meetings / phone calls • 2% of communications result in a meeting • 1000 new leads will produce 20 meetings • 500 are recycled, current or past customers, =500 new leads per months
  • 4. Intro: Lead Sources • Most obvious: • Purchase leads • Website inquiries • Premium content downloads • Newsletter signups • Not as obvious: • Extracting visitor data from analytics • Searching contact lists online • Networking, list swap, list rental
  • 5. Defining and Segmenting Your Target Audience: Who Will You Target • Create a complete profile of your lead • First and last name • Title • Phone • Role • Industry • Geography
  • 6. Sourcing New Leads on the Web: Introduction to Irina Shamaeva's Methods • Specializes in People Sourcing • Author of http://booleanstrings.com/ • Methods include: • Advanced search methods on Google/Bing • Extracting info
  • 7. Sourcing New Leads on the Web: Introduction to Irina Shamaeva's Methods • Search syntax: • * on Google – stands for one word or multiple words: (* * is software engineer at Google) • Email patterns: (“email * * navigantconsulting.com”) (“* accenture.com”) • No @ needed - Google ignores most special characters
  • 8. Sourcing New Leads on the Web: Introduction to Irina Shamaeva's Methods • Search syntax: • File type search (xls, xlsx, pdf): (filetype:xls "business development" accenture.com) • Directory search: (intitle:"membership directory" site:com "bar association“)
  • 9. Sourcing New Leads on the Web: Introduction to Irina Shamaeva's Methods / Related Resources • Extractor - OutWit Hub: http://www.outwit.com/products/hub/ • Extractor - Atomic email hunter: http://www.massmailsoftware.com/extractweb/ • Email address patterns: https://sites.google.com/site/emails4corporations/ • Email address patterns: http://executivebomb.com/
  • 10. Extracting Website Visitor Data: Using Web Analytics • ISP data, AT&T, Comcast, etc. • Company name and state • Pages visited • Detective work required • Add new contacts to the campaign daily
  • 11. Purchasing Lead Lists: Best Practices Salesperson locates contact info, adds new contact(s) to the campaign via the sales admin dashboard Web visitors are emailed to sales staff daily: Sales Admin Dashboard: LOGO
  • 13. Purchasing Lead Lists: Best Practices • Why purchase lists? • Small, highly targeted lists • Message development • Higher response rates
  • 14. Purchasing Lead Lists: Best Practices • Ways to segment the information: • SIC - industries • Job titles • Geographic location • Number of employees • Revenue
  • 15. Purchasing Lead Lists: Best Practices • Crowdsourced contact data: • Nationwide sales force • Regularly updated • Receive points toward purchasing more contacts • Penalized when another salesperson provides more up-to-date info
  • 16. Purchasing Lead Lists: Best Practices • Issues with leads from unqualified sources: • Broad information, without key data • Large, un-segmented • Bad addresses
  • 17. Premium Content: Leveraging for Lead Generation • Blog post • Article • Whitepaper • Video • Audio • Webinar • PPT
  • 18. Premium Content: Leveraging for Lead Generation • Demonstrate expertise • Educate and inform • Distribute through marketing channels • Trigger a series of emails
  • 19. Dynamic Data Gathering Forms: Managing Campaign Participants • Imported via an excel spreadsheet • Entered manually via data capture forms • Website forms
  • 20. Conclusion: Keys To Success • Audience profile • Multiple lead sources / tools • Consistency