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Invisible 
Cars? 
How 
Social 
Media 
Drives 
Personalised 
Marke8ng 
for 
Automo8ve 
Brands 
#Disrup(veData
82% 
of 
consumers 
can't 
recall 
any 
car 
advert 
they 
have 
seen 
in 
the 
last 
12 
months.* 
*Sta%s%cs 
gathered 
from 
Acxiom's 
online 
survey 
ques%ons 
based 
on 
3,357 
respondents 
#Disrup(veData
For 
automo8ve 
marketers, 
this 
statement 
is 
concerning; 
tradi8onal 
channels 
used 
in 
isola8on 
for 
marke8ng 
purposes 
are 
dying. 
#Disrup(veData
For 
automo8ve 
marketers, 
this 
statement 
is 
concerning; 
tradi8onal 
channels 
used 
in 
isola8on 
for 
marke8ng 
purposes 
are 
dying. 
But 
a 
new 
breed 
of 
marke8ng 
has 
entered 
the 
equa8on 
-­‐ 
#Disrup(veData 
personalised 
and 
highly 
targeted 
adver8sing 
at 
an 
individual 
level.
Automo8ve 
brands 
are 
responding 
to 
the 
downward 
trend 
in 
tradi8onal 
TV 
adver8sing, 
exploring 
beyond 
tradi8onal 
channels 
and 
tac8cs 
to 
stand 
out, 
build 
brand 
awareness 
and 
drive 
prospects 
into 
the 
showroom. 
#Disrup(veData
Today, 
to 
create 
genuinely 
memorable 
customer 
engagement 
strategies, 
automo8ve 
marketers 
must 
be 
able 
to 
access 
and 
make 
the 
most 
of 
marke8ng 
tools 
like 
social 
and 
mobile 
apps, 
video 
content 
and 
interac8ve 
games. 
#Disrup(veData
Being 
Social 
#Disrup(veData
Effec8ve 
social 
use 
helps 
increase 
brand 
and 
consumer 
interac8ons 
while 
managing 
online 
reputa8ons. 
#Disrup(veData 
Being 
Social
Marketers 
can 
amplify 
posi8ve 
reviews 
and 
customer 
experiences 
whilst 
managing 
and 
responding 
in 
real-­‐8me 
to 
nega8ve 
ones. 
#Disrup(veData 
Being 
Social
38% 
of 
consumers 
say 
they 
will 
consult 
social 
media 
in 
making 
their 
next 
car 
purchase. 
#Disrup(veData 
Being 
Social
So 
it 
makes 
sense 
that 
automo8ve 
brands 
should 
increase 
social 
as 
a 
means 
for 
consumer 
engagement. 
#Disrup(veData 
Being 
Social
Social 
channels 
provide 
excellent 
opportuni8es 
for 
marketers 
to 
engage 
prospects 
and 
showcase 
marke8ng 
ac8vi8es 
cost-­‐effec8vely: 
targe8ng 
users 
already 
interested 
in 
a 
brand. 
#Disrup(veData 
Being 
Social
Social 
also 
allows 
smarter 
targe8ng, 
providing 
the 
plaVorm 
for 
two-­‐way 
conversa8ons, 
something 
that 
TV 
adver8sing 
currently 
cannot 
replicate. 
#Disrup(veData 
Being 
Social
Consumer’s 
Digital 
Passport 
#Disrup(veData
A 
recent 
study 
by 
ComScore 
revealed 
that 
Facebook 
ads 
liXed 
visits 
to 
an 
automo8ve 
website 
by 
37%. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
The 
ads 
gave 
a 
38% 
increase 
in 
page 
views, 
with 
clickthrough 
from 
Facebook 
increasing 
from 
16% 
to 
39% 
between 
October 
2012 
and 
April 
2013. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
Why? 
Because 
Facebook 
adverts 
allow 
automo8ve 
brands 
to 
focus 
on 
key 
segments 
such 
as 
those 
currently 
in-­‐market 
and 
ready 
to 
make 
a 
purchase. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
The 
study 
concluded 
that 
automo8ve 
brands 
who 
ran 
Facebook 
ads 
could 
increase 
their 
online 
brand 
searches 
by 
11%. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
Facebook 
isn't 
everything 
though. 
Twi_er 
helps 
automo8ve 
brands 
access 
real-­‐8me 
insight 
and 
interac8on. 
Having 
a 
consumer's 
email 
address 
also 
provides 
a 
digital 
passport: 
connec8ng 
ac8vity 
and 
preferences 
across 
online 
channels 
to 
form 
a 
valuable 
digital 
footprint. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
Facebook 
isn't 
everything 
though. 
Twi_er 
helps 
automo8ve 
brands 
access 
real-­‐8me 
insight 
and 
interac8on. 
Having 
a 
consumer's 
email 
address 
also 
provides 
a 
digital 
passport: 
connec8ng 
ac8vity 
and 
preferences 
across 
online 
channels 
to 
form 
a 
valuable 
digital 
footprint. 
When 
combined 
with 
social 
insight, 
email 
is 
an 
integral 
channel 
for 
refined, 
unique 
communica8on. 
#Disrup(veData 
Consumer’s 
Digital 
Passport
Data 
At 
the 
Heart 
#Disrup(veData
Using 
data 
to 
understand 
customer 
profiles 
at 
different 
stages 
of 
the 
purchase 
cycle 
allows 
automo8ve 
marketers 
to 
understand 
consumers, 
u8lise 
technologies 
for 
best 
segmenta8on, 
gauge 
propensi8es 
to 
purchase, 
and 
intelligently 
reach 
valuable 
prospects 
with 
highly 
relevant 
adverts. 
#Disrup(veData 
Data 
At 
the 
Heart
For 
automo8ve 
brands 
to 
fully 
u8lise 
social 
marke8ng 
they 
must 
first 
look 
to 
their 
own 
data 
to 
ensure 
that 
they 
have 
the 
insight 
required 
to 
maximise 
social 
ROI. 
#Disrup(veData 
Data 
At 
the 
Heart
Data 
is 
crucial, 
as 
brands 
must 
ensure 
ads 
are 
being 
shown 
to 
the 
right 
audiences 
on 
the 
right 
channels 
at 
the 
right 
8me. 
Using 
the 
right 
technologies, 
brands 
can 
create 
targeted 
adver8sing 
based 
on 
offline 
informa8on. 
#Disrup(veData 
Data 
At 
the 
Heart
Technologies 
such 
as 
direct 
matching 
can 
be 
used 
to 
target 
display 
ads 
on 
partner 
publisher 
sites. 
To 
succeed, 
automo8ve 
brands 
must 
iden8fy, 
capture 
and 
integrate 
their 
data 
sources 
to 
accurately 
measure 
the 
impact 
of, 
say, 
a 
display 
campaign 
in 
affec8ng 
offline 
sales. 
#Disrup(veData 
Data 
At 
the 
Heart
A 
genera8on 
of 
digitally 
savvy 
customers 
has 
risen 
and 
with 
them, 
the 
opportunity 
to 
stand 
out 
through 
social. 
Marke8ng 
execs 
in 
this 
industry 
should 
embrace 
new 
digital 
channels, 
note 
how 
to 
increase 
customer 
loyalty 
and 
drive 
new 
prospects 
across 
social 
media 
plaVorms. 
#Disrup(veData
Learn 
how 
you 
can 
focus 
your 
marke8ng 
campaigns 
to 
target 
only 
the 
individuals 
most 
likely 
to 
buy. 
#Disrup(veData 
Click 
here 
to 
download 
our 
automo8ve 
case 
study.

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Brand experience Dream Center Peoria Presentation.pdf
 

Invisible Cars? How Social Media Drives Personalised Marketing for Automotive Marketing

  • 1. Invisible Cars? How Social Media Drives Personalised Marke8ng for Automo8ve Brands #Disrup(veData
  • 2. 82% of consumers can't recall any car advert they have seen in the last 12 months.* *Sta%s%cs gathered from Acxiom's online survey ques%ons based on 3,357 respondents #Disrup(veData
  • 3. For automo8ve marketers, this statement is concerning; tradi8onal channels used in isola8on for marke8ng purposes are dying. #Disrup(veData
  • 4. For automo8ve marketers, this statement is concerning; tradi8onal channels used in isola8on for marke8ng purposes are dying. But a new breed of marke8ng has entered the equa8on -­‐ #Disrup(veData personalised and highly targeted adver8sing at an individual level.
  • 5. Automo8ve brands are responding to the downward trend in tradi8onal TV adver8sing, exploring beyond tradi8onal channels and tac8cs to stand out, build brand awareness and drive prospects into the showroom. #Disrup(veData
  • 6. Today, to create genuinely memorable customer engagement strategies, automo8ve marketers must be able to access and make the most of marke8ng tools like social and mobile apps, video content and interac8ve games. #Disrup(veData
  • 8. Effec8ve social use helps increase brand and consumer interac8ons while managing online reputa8ons. #Disrup(veData Being Social
  • 9. Marketers can amplify posi8ve reviews and customer experiences whilst managing and responding in real-­‐8me to nega8ve ones. #Disrup(veData Being Social
  • 10. 38% of consumers say they will consult social media in making their next car purchase. #Disrup(veData Being Social
  • 11. So it makes sense that automo8ve brands should increase social as a means for consumer engagement. #Disrup(veData Being Social
  • 12. Social channels provide excellent opportuni8es for marketers to engage prospects and showcase marke8ng ac8vi8es cost-­‐effec8vely: targe8ng users already interested in a brand. #Disrup(veData Being Social
  • 13. Social also allows smarter targe8ng, providing the plaVorm for two-­‐way conversa8ons, something that TV adver8sing currently cannot replicate. #Disrup(veData Being Social
  • 15. A recent study by ComScore revealed that Facebook ads liXed visits to an automo8ve website by 37%. #Disrup(veData Consumer’s Digital Passport
  • 16. The ads gave a 38% increase in page views, with clickthrough from Facebook increasing from 16% to 39% between October 2012 and April 2013. #Disrup(veData Consumer’s Digital Passport
  • 17. Why? Because Facebook adverts allow automo8ve brands to focus on key segments such as those currently in-­‐market and ready to make a purchase. #Disrup(veData Consumer’s Digital Passport
  • 18. The study concluded that automo8ve brands who ran Facebook ads could increase their online brand searches by 11%. #Disrup(veData Consumer’s Digital Passport
  • 19. Facebook isn't everything though. Twi_er helps automo8ve brands access real-­‐8me insight and interac8on. Having a consumer's email address also provides a digital passport: connec8ng ac8vity and preferences across online channels to form a valuable digital footprint. #Disrup(veData Consumer’s Digital Passport
  • 20. Facebook isn't everything though. Twi_er helps automo8ve brands access real-­‐8me insight and interac8on. Having a consumer's email address also provides a digital passport: connec8ng ac8vity and preferences across online channels to form a valuable digital footprint. When combined with social insight, email is an integral channel for refined, unique communica8on. #Disrup(veData Consumer’s Digital Passport
  • 21. Data At the Heart #Disrup(veData
  • 22. Using data to understand customer profiles at different stages of the purchase cycle allows automo8ve marketers to understand consumers, u8lise technologies for best segmenta8on, gauge propensi8es to purchase, and intelligently reach valuable prospects with highly relevant adverts. #Disrup(veData Data At the Heart
  • 23. For automo8ve brands to fully u8lise social marke8ng they must first look to their own data to ensure that they have the insight required to maximise social ROI. #Disrup(veData Data At the Heart
  • 24. Data is crucial, as brands must ensure ads are being shown to the right audiences on the right channels at the right 8me. Using the right technologies, brands can create targeted adver8sing based on offline informa8on. #Disrup(veData Data At the Heart
  • 25. Technologies such as direct matching can be used to target display ads on partner publisher sites. To succeed, automo8ve brands must iden8fy, capture and integrate their data sources to accurately measure the impact of, say, a display campaign in affec8ng offline sales. #Disrup(veData Data At the Heart
  • 26. A genera8on of digitally savvy customers has risen and with them, the opportunity to stand out through social. Marke8ng execs in this industry should embrace new digital channels, note how to increase customer loyalty and drive new prospects across social media plaVorms. #Disrup(veData
  • 27. Learn how you can focus your marke8ng campaigns to target only the individuals most likely to buy. #Disrup(veData Click here to download our automo8ve case study.