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Language of Listening Marketing plan – The How
Phased  approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social networking  Channels  Social media is not about sounding cooler  than you normally do.  It’s about making your brand  more personal  than on other channels.
Facts ,[object Object],[object Object],[object Object],[object Object],[object Object]
Engagement  Challenges ,[object Object],[object Object],[object Object]
Influence  pattern 1. Social proof 2. Authority 3. Commitment & Consistency 4. Reciprocity 5. Likeability Dr Robert Cialdini is best known for his popular book: Influence : The Psychology of Persuasion
Social proof  trigger ,[object Object],[object Object],[object Object],[object Object]
Authority  trigger ,[object Object],[object Object],[object Object],[object Object],[object Object]
Commitment & Consistency  trigger ,[object Object],[object Object]
Reciprocity  trigger ,[object Object],[object Object],[object Object],[object Object]
Likeability  trigger ,[object Object],[object Object],[object Object]
Scarcity  trigger ,[object Object],[object Object],[object Object],[object Object]
Social networking  Channels
Phase 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 2 ,[object Object],[object Object]
Phase 3 ,[object Object],[object Object],[object Object],[object Object]

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Language of Listening Marketing Plan - The How

  • 1. Language of Listening Marketing plan – The How
  • 2.
  • 3. Social networking Channels Social media is not about sounding cooler than you normally do. It’s about making your brand more personal than on other channels.
  • 4.
  • 5.
  • 6. Influence pattern 1. Social proof 2. Authority 3. Commitment & Consistency 4. Reciprocity 5. Likeability Dr Robert Cialdini is best known for his popular book: Influence : The Psychology of Persuasion
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Social networking Channels
  • 14.
  • 15.
  • 16.
  • 17.