2. WHAT IS COMMUNICATION?
Communication is the activity of
conveying information through the exchange of
thoughts, messages, or information, as by speech,
visuals, signals, writing, or behavior.
“Any act by which one person gives to or receives from
another person information about that person's needs,
desires, perceptions, knowledge, or affective states.
Communication may be intentional or unintentional, may
involve conventional or unconventional signals, may
take linguistic or nonlinguistic forms, and may occur
through spoken or other modes.”
3.
4. WHAT IS UNIFIED
COMMUNICATIONS?
Communications integrated to optimize business
processes.
Unified communications (UC) is the integration of real-
time communication services such as instant
messaging (chat), telephony (including IP
telephony),video conferencing, data sharing and speech
recognition with non-real-time communication services
such as unified messaging (integrated voicemail, e-
mail, SMS and fax).
5. IN A NUTSHELL:-
UC integrates real-time and non-real time
communications with business processes and
requirements based on presence capabilities, presenting a
consistent unified user interface and experience across
multiple devices and media types.
UC manages business transactions and projects across
populations of users, providing an integrated, consistent
communication experience for users, resulting in
optimized business processes and results.
UC is not necessarily a single product, but a set of
products that provides a consistent unified user interface
and user experience across multiple devices and media
types. There have been attempts at creating a single
product solution however the most popular solution is
dependent on multiple products.
8. LIST OF FIVE UC VENDORS……
MICROSOFT
CISCO
NORTEL
IBM
MITEL
9. IMPORTANCE OF UC FOR
ORGANIZATIONS….
A. Unifying IP Communications and Collaboration
Applications:-
Unified Communications creates a unified workspace by
integrating IP communications and collaboration products
and applications into a single, unified system. Without
unified communications, disparate voice, video, data, and
mobility applications cannot live up to their potential and are
far less effective than they could be.
Unified Communications helps companies contend with
communications complexity. It also addresses the growing
needs of increasingly mobile workers who now conduct
business from their desks and in conference rooms, airports,
warehouses, and vehicles. Cisco Unified Communications
clears communications roadblocks.
10. B. An End-to-End System:-
An end-to-end unified communications system that uses the
pervasive reach of an integrated network to enable the unified
workspace.
C. Faster, More Cost-Effective Deployments:-
UC enables the organizations to be more cost effective and
make communications more easier, effective and faster.
D. Nonstop Communications over the LAN:-
UC provides the freedom to talk unlimited and non-stop.
11. E. SECURE COMMUNICATIONS:-
UC bring the comfort ability within itself of secure
communications. Secure communications is always an important
factors in any organization.
F. ENERGY SAVINGS:-
Unified Communications can help reduce the company's carbon
footprint and conserve energy with a switching infrastructure that
provides additional levels of power control which saves efficient
energy.