1. Initiated by Maastricht University
A BEAUTIFUL
BEGINNNING FOR
OPEN INNOVATION
The Journey of Document Services Valley
and it’s Success Factors
Wiebke Eberhardt & Aditya Pawar
27-03-2013
Initiated by Maastricht University
3. “ Large companies also are
learning that it might be more
profitable to become a platform
to attract a variety of smaller firms
for collaboration rather than
simply try to partner with or
acquire a single firm.
Henry Chesbrough, Open
Services Innovation (2011)
Initiated by Maastricht
Initiated by Maastricht University
University
5. Increasing
adoption of
cloud
computing/
digital storage
Financial
performance
Océ 2011
“disappointing”
Initiated by Maastricht
Initiated by Maastricht University
University
6. “
With innovative
document
management
services, a provider
Need for
like Océ Business
service Services is in a
innovation position to maintain
healthy margins
Anton Schaaf, CEO at Océ
N.V.
Initiated by Maastricht
Initiated by Maastricht University
University
8. Open Innovation
Initiated by Maastricht
Initiated by Maastricht University
University
9. 86
Over
currently
200
companies
running in the
projects network
10 42 34
projects in projects in
projects in
PADSI PADSI
PADSI
phase 2 phase 1
phase 3
Initiated by Maastricht
Initiated by Maastricht University
University
10. The Research
To identify the success factors for open
innovation at Document Services Valley
Initiated by Maastricht
Initiated by Maastricht University
University
11. Intensity
Brand(affiliation & identity)
Trust
Minimal administration
Face-to-face
Frequency
Structure & direction
Process Nature of
Incentives
PADSI collaboration/ interaction
Filter on:
Success Factors
Approachability BDs
• Literature
• Uniqueness to
Social
Adaptability BDs
DSV Discussion BDs
• Expert
Explorative nature
Emergent Composition of
feedback States value network
Neutral environment
Competencies
Outsider role of Canon-Océ
Internal locus of control
Not being perfect
Same industry collaboration
Learning from own/other mistakes
Nature of knowledge
Entrepreneurial Qualities
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Initiated by Maastricht University
University
12. How do we evaluate success
Challenge:
Intangible benefits
Long-term nature of open innovation
Multiple goals and objectives
Measures of success:
Intention to collaborate
With other PADSI entrepreneurs
With Canon-Océ
Perception of others as partners
Contribution to long-term success
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Initiated by Maastricht University
University
17. of PADSI entrepreneurs think that
Document Services Valley has an
added value for their company
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Initiated by Maastricht University
University
18. Key Insights
Important to create an “internal
culture that welcomes, expects
and rewards innovative
processes” (Eisingerich, 2009)
Team of Business Developers
Promote informal
environment, internal locus of
control and trust
Network moments for intense
interactions
Stage-gate-process as supporting
tool
Initiated by Maastricht University
19. What does it mean for different
stakeholders?
The
Entrepreneurs
Government
Business
Canon-Océ
Developers
Initiated by Maastricht
Initiated by Maastricht University
University
20. PADSI entrepreneurs say…
“Een plek om bedrijven te “Meest interessante, innovatieve en
inhoudelijke
ontmoeten en innovatie te ondernemersnetwerk in Limburg”
stimuleren” Most interesting, innovative and -with respect to the
content- best entrepreneurial network in Limburg
A place to meet other companies and
to stimulate innovation
“Kleinschalig maar toch breed
gedragen. Silicon Valley XS”
Small yet widely supported. Silicon Valley XS
“Samenwerking met een
bekend bedrijf, echter onder “Schitterende startup kans voor
de paraplu van een stichting” innovatieve ondernemers!”
Wonderful start-up opportunity for
Collaboration with a well known innovative entrepreneurs!
company, but under the umbrella of a
foundation
“Persoonlijke Aandacht”
Personal Attention
Initiated by Maastricht
Initiated by Maastricht University
University