Adre Schreuder
5 SlideShares 17 Abonné 1 Suivi
Personal Information
Entreprise/Lieu de travail
Pretoria South Africa
Profession
Customer Engagement Consulting Specialist
Secteur d’activité
Consulting / Advisory
Site Web
www.schadre.com
Mots-clés
customer satisfaction customer experience customer cem cx customer service sacsi customer relationship management customer engagement loyalty cxbok illusions perception complaints handling customer centricity national index customer complaints customer management
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Présentations

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CXPA Networking event Jhb May 2016 - Overview of Customer Experience in South Africa - 2016

il y a 7 ans • 307 Vues

Institute of Customer Experience (Kenya) - Optimizing Customer Experience (3 Aug 2018)

il y a 5 ans • 370 Vues

CEM Africa 2018 Workshop (Illusion & context)

il y a 5 ans • 108 Vues

5 Years of The SA-csi National results

il y a 5 ans • 192 Vues

CX Body of Knowledge presentation 9 Oct 2018

il y a 5 ans • 299 Vues
Personal Information
Entreprise/Lieu de travail
Pretoria South Africa
Profession
Customer Engagement Consulting Specialist
Secteur d’activité
Consulting / Advisory
Site Web
www.schadre.com
Mots-clés
customer satisfaction customer experience customer cem cx customer service sacsi customer relationship management customer engagement loyalty cxbok illusions perception complaints handling customer centricity national index customer complaints customer management
Tout plus