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We Need to Talk about Content

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We Need to Talk about Content

  1. 1. Karen Hesse @256media, karen@256media.ie We Need to Talk about CONTENT
  2. 2. WHAT’S THE DIFFERENCE ?
  3. 3. WHAT’S THE DIFFERENCE ?
  4. 4. And a pitch ain’t one of them I GOT 99 PROBLEMS
  5. 5. WHAT IS CONTENT MARKETING?
  6. 6. a meaningless term invented by bullshit artists to add gravitas to mundane marketing activities. Bob Hoffman, Ad Contrarian
  7. 7. Is content marketing A load of bolloxs The emergence of content marketing as a separate discipline has distracted marketers from their real jobs of communicating with customers and selling stuff Mark Ritson 11.10.2016
  8. 8. THE DEFINITION: Content marketing is the strategic creation and sharing of content assets to acquire and retain customers.
  9. 9. Is that loud Enough soilder
  10. 10. THE DIFFERENCE… ADVERTISING “I’M A GREAT LOVER” “I’M LOOKING FOR A GREAT LOVER AND I THINK IT’S YOU” CONTENT MARKETING
  11. 11. CONTENT MARKETING IS NOT NEW
  12. 12. 2005Pope John-Paul 2005
  13. 13. Vatican 2013
  14. 14. Generation Selfie
  15. 15. Plus this happened… THEY ARE BLOCKING Our Ads ; (
  16. 16. GENERATION C
  17. 17. GOOGLE VALUES CONTENT SO CONTENT IS CURRENCY
  18. 18. HE WHO SHOUTS LOUDEST NO LONGER WINS
  19. 19. Just because you spend more and have a higher share of voice doesn’t mean you’re the most effective. It’s about engaging content and personalisation.” Margaret Jobling, Director of Brand Marketing, British Gas
  20. 20. ARE WE AT A CONTENT TIPPING POINT?
  21. 21. 5% of the total content produced generated 90% of the consumer engagement. 19 out of 20 pieces of content marketing have little if any impact. BECKON
  22. 22. Brands will spend an estimated €1bn on content marketing across Europe in 2016. This is projected to rise to €2.12bn by 2020. Beckon
  23. 23. THE INTERNET A BRILLIANT PLACE TO HIDE CONTENT
  24. 24. ARE YOU WAVING…ARE YOU DROWNING?
  25. 25. HOW MANY PUBLISHERS IN THE ROOM?
  26. 26. EVERY BUSINESS IS IN 2 BUSINESSES 1. BIZ YOUR IN 2. BIZ OF PUBLISHING
  27. 27. ACCIDENTAL PUBLISHER MEASURE MENT? CAMPAIGN FOCUSED SILOED TEAMS NOT ALIGNED TO BUSINESS GOALS NO WRITTEN STRATEGY CONTENT PRODUCED AD HOC/
  28. 28. 6 Ps of Publishing PERFORMPROMOTE PLAN/ PAGINATEPROCESSPEOPLEPURPOSE
  29. 29. PURPOSE CREATE A LIKE-MINDED AUDIENCE HAVE SOUL YOUR PRODUCT IS NOT YOUR PURPOSE
  30. 30. EDITORIAL MISSION STATEMENT A commitment to visual genius, investment in storytelling that puts women at the centre of the culture, and a selective, optimistic editorial eye.”
  31. 31. Understanding The Value Exchange and Your Tone of Voice UNDERSTAND THE VALUE EXCHANGE + TONE OF VOICE
  32. 32. PEOPLE 1.YOUR AUDIENCE 2.YOUR TEAM
  33. 33. PEOPLE READER IS MOST IMPORTANT USE TGI, FACEBOOK, FOCUS GROUPS, ONE TO ONE INTERVIEWS
  34. 34. We were very advertising-led and very brand centric. We always talked about ourselves, not about the role for the customer. Ruben Arnold, Senior VP Marketing and CX
  35. 35. PEOPLE BUILD PERSONAs Fictional characters WANTS, NEEDS, FEARS Makemypersona.com
  36. 36. TAKE YOUR CONTENT SERIOUSLY
  37. 37. PROCESS SILO – I = SLO SIT TEAM TOGETHER AVOID CONTENT BY COMMITTEE USE DEADLINE AS KPI DEFAULT FROM NO TO YES
  38. 38. PROCESS WEEKLY CONFERENCE ALL KEY STAKEHOLDERS AGILE ALWAYS ON DEADLINE
  39. 39. CHANGE THE RULES FOR SIGN-OFF
  40. 40. PLAN/PAGINATE ALIGN TO PERSONAS DIFFERENT FORMATS/LENGTHS
  41. 41. USE THE INVERTED PYRAMID TO PLAN BIG ROCK EVERGREEN Check search on your site for inspiration. What questions are you sales people being asked Use big rock to make a major point/awareness/ Own a space Main Static URL content increase rank and conversions/SEO. Sprint to gain impact. CORE Hygiene items you have to have. Long-form/detailed Updatable/Start here Big campaigns, surveys, ebooks, content you can carve other content from Plan quarterly or bi-annually Regular blog content aligned to what reader wants/ sharing brand knowledge in a helpful way FREE DOWNLOAD: CREATING YOUR FIRST BIG ROCK
  42. 42. 10-12 0 20% 30% 50% CREATE TOPLINE PLAN CONTENT MONTH 1-3 4-6 7-9 10-12 EVERGREEN 50% 45% 40% 0 CORE 20% 25% 20% 20% BIG ROCK 0% 0% 0% 30% AMPLIFICATION 30% 35% 40% 50%
  43. 43. DETAILED WRITTEN PLAN FREE DOWNLOAD: CONTENT CALENDAR
  44. 44. USE THE INVERTED PYRAMID TO MAP CONTENT ALONG BUYER JOURNEY CONVERT AWARENESS Use Buzzumo and keyword planner for research INTEREST Attract readers with your useful content What are people searching for. Give answers Case studies/videos/testimonials/ comparison charts Blogs/infographics FREE DOWNLOAD: 100 TYPES OF CONTENT
  45. 45. 4 Questions Q1 Who is this for? PERSONAS Q2. How do I want them to feel? SENTIMENT Q3. What do I want them to do? CTA Q4. How will I know it worked? METRICS
  46. 46. FOCUS ON QUALITY GENERATING MORE CONTENT IS NOT A KPI
  47. 47. Content production is expensive so don’t blow your budget by sloppy planning and sign-off. Don’t buy a blog for €50!
  48. 48. CREATE ONCE PUBLISH EVERYWHERE
  49. 49. PROMOTE PROMOTE 1.RINGFENCE BUDGET 2.CONSIDER AT START OF PROCESS 3. RENTED, OWNED, EARNED, PAID
  50. 50. 10-12 0 20% 30% 50% TRACK PERFORMANCE CONTENT BASE MONTH 1 MONTH 2 MONTH 3 RANK 5 5 4 2 VISITS 5,000 5600 6000 8500 Engagement 0% 2% 3% 6% CPA €9.95 €8.50 €6.50 €4.50 FREE DOWNLOAD: DIGITAL MARKETING TEMPLATE
  51. 51. QUICK RECAP
  52. 52. HOW MANY PUBLISHERS IN THE ROOM?
  53. 53. Karen Hesse @256media, karen@256media.ie THANK YOU

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