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Ericsson Internal | 2018-02-21
Agile finance
enabling business agility
Business Agility Day
Bangalore,
March 20th, 2019
Hendrik Esser
@HendrikEsser
Special Projects & Operations
Program Director
Supporting Agile Adoption
Ericsson Internal | 2018-02-21
When organizations adopt agile approaches enterprise-wide,
one of the most common challenges is changing the way
finance and accounting functions operate. In the traditional
world, financial planning most often occurs yearly, with budgets
allocated in advance and success measured in relation to
budgets.
In today’s complex business environment, this no longer works
and new approaches are needed. While continuing to
emphasize wise spending and compliance with regulations,
these new approaches also need to enable adaptation and
rapid response to the changing circumstances in the business
ecosystem.
Success today is about sustainable delivery of customer value,
while empowering the people who are closest to the work to
make good decisions. These decisions include responsible
stewardship of the organization’s funds. This means
approaching finance, accounting and procurement with an
agile mindset, radically changing the way budgeting and cost
allocation is undertaken, re-examining our accounting
principles and taking more collaborative and incremental
approaches to procurement.
This track provides learning outcomes that chart the path to
new ways of thinking and working in the finance, accounting
and procurement areas. These Learning Outcomes have been
built by pioneering practitioners from around the world,
drawing on their real experience helping organizations become
agile in finance.
AGILE FINANCE TRACK
Ericsson Internal | 2018-02-21
Finance with an agile mindset?
Budgeting and cost management
Accounting
Agile Procurement
How to change?
Summary
Q&A
Overview
Ericsson Internal | 2018-02-21
Financewithanagilemindset
Ericsson Internal | 2018-02-21
Whyagilefinance?
There is friction: Finance vs agile product creation
— Financial targets demand predictability.
— Tight budget follow-up
— Funding decisons taken seldom
— Budgeting is inflexible
— Regulatory requirements and financial
reporting vs agility
E.g. capitaization?
Volatile Uncertain
Complex Ambiguous
?
Ericsson Internal | 2018-02-21
Dealingwithcomplexity
Dave Snowden
HBR Article
Nov 2007
Very limited predictability
Cause-effect can only be understood in hindsight.
Anything you try will have side-effects, positive
and negative.
To deal with a complex system, you need to have
an experimental approach:
— Try to make sense of what you see.
— Try safe-to-fail experiments.
— Observe what emerges
— Iterate the above.
Ericsson Internal | 2018-02-21
Adaptingfinancetoagileorganizations
— What interactions are there?
— Are the tools helpful?
— Finance???
— How does finance focus on the customer?
— How can finance help product development
focus on the customer?
— How can finance get over stiff rhythms?
Individuals and interactions
over
processes and tools
Working software
over
comprehensive documentation
Customer collaboration
over
contract negotiation
Responding to change
over
following a plan
Ericsson Internal | 2018-02-21
Amoresuitableframework:
BeyondBudgeting
Thisframeworkisfullyalignedwiththeagilemanifesto.
Ericsson Internal | 2018-02-21
Ericsson Internal | 2018-02-21
Changesofroleandperception
Changes need to be accommodated fast → an iterative approach and feedback loops are needed.
→From seldom and big decisions to frequent small decisions.
→ From gatekeeping to being an enabler for decision making in a VUCA business environment.
→ From controlling towards management decision support
→ Financial trend monitoring
→ From yearly to continuously
→ creates an incentive to make them light-weight
(continuous integration of finance data into management decision and strategy evolution)
Guide decision-making in the moment
rather than enforcing adherence to previous decisions and plans
which likely no longer apply.
Ericsson Internal | 2018-02-21
Budgetingandcostmanagement
Ericsson Internal | 2018-02-21
Thepurposeofbudgeting
— The place of most value in a VUCA world?
→ need for fast adaptation in routing the
money
→ from yearly to continuously
— Distribution of financial resources needs to
have in the same pace as agile product
creation.
Direct financial resources
to the place that provides
the most value for the company .
Creating customer delight in a profitable way.
Ericsson Internal | 2018-02-21
Separatethethreecorepurposesof
budgeting
Three conflicting purposes → split / handle them separately
1. Target setting (what we want to happen)
— Should be inspiring and motivating
— Relative wherever possible
— Holistic performance evaluation (outcome > output)
2. Forecasting (what we think will happen)
— Unbiased – expected outcome
— Limited detail (too much detail will give the illusion of control)
3. Resource allocation (what it takes to make it happen)
— Event driven, not calendar driven
Continuous
monitoring and
adaptation
where / when
needed
Ericsson Internal | 2018-02-21
Budgeting–mindsetshift
Budget
OK
Not
OK
OK?
OK?
OK?
OK?
OK?
Is this really
necessary?
Do I have a
budget for this?
What is good enough?
How much value is this
creating?
Is this within my execution
framework?
From one big upfont
budget
to
Cost conscious from
the first penny:
incremental funding
Source: BBRT / Bjare Bogsnes
Ericsson Internal | 2018-02-21
Accounting
Ericsson Internal | 2018-02-21
Regulatoryrequirements
Examples:
— Produce an annual budget
— Capitalization rules for intangible assets (e.g.
software)
— Revenue recognition for work performed under
contract.
Insight:
Not all financial
procedures and
regulations need to
change in an agile
organization.
There are synergies
between agile
approaches and the
objectives of
compliance
organizations.
Internal accounting
control can be
enhanced by the
regular inspect/adapt
cycle associated with
agile processes.
Ericsson Internal | 2018-02-21
AgileProcurement
Overcomingtraditionalprocurementchallenges
Agilecontracts
Ericsson Internal | 2018-02-21
Agilecontracts
— Although agile contracts are more collaborative in nature, critical legal
questions must still be included.
Discussing them helps gauge compatibility in the earliest stages.
— Co-create a joint agreement based on shared vision and equal partnership.
— Consider aspects like IP rights, warranty, risk sharing, etc.
Towards
partnership
Ericsson Internal | 2018-02-21
source: Mirko Kleinert, www.lean-agile-procurement.com
Ericsson Internal | 2018-02-21
source: Mirko Kleinert, www.lean-agile-procurement.com
Ericsson Internal | 2018-02-21
4criticalingredientsthatmakeLAPwork
1. Remove or minimize the handovers (also in the procurement process)
2. Include the people who will do the work from the very start
3. Foster collaboration with all your techniques and approaches
4. Bring all into one room for a Sprint-like start of the project
Ericsson Internal | 2018-02-21
Howtochange?
Ericsson Internal | 2018-02-21
Gettingfinancialpeopleonboard
Not we vs them!
→ Let’s solve our problems together.
Involve financial people in your agile transformation from the start.
Make it also their journey!
It starts with a conversation:
Define the common problems and the common goals.
Agile transformation
in finance
Ericsson Internal | 2018-02-21
Summary
Ericsson Internal | 2018-02-21
Summary
Agile finance is not rocket science.
The agile manifesto isn’t helpful enough to guide finance
→ Beyond budgeting is a more suitable framework
The role of finance moves from a gatekeeper to an enabler.
Separate the three purposes of budgeting and manage them separately and
continuously.
(Target setting, Forecasting, Budget allocation)
Regulatory requirements can be fulfilled also with agile approaches.
Use the agile procurement canvas for fast creation of agile contracts.
Ericsson Internal | 2018-02-21
A
Q
Agile finance enabling business agility by Hendrik Esser at #AgileIndia2019

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Agile finance enabling business agility by Hendrik Esser at #AgileIndia2019

  • 1. Ericsson Internal | 2018-02-21 Agile finance enabling business agility Business Agility Day Bangalore, March 20th, 2019 Hendrik Esser @HendrikEsser Special Projects & Operations Program Director Supporting Agile Adoption
  • 2. Ericsson Internal | 2018-02-21 When organizations adopt agile approaches enterprise-wide, one of the most common challenges is changing the way finance and accounting functions operate. In the traditional world, financial planning most often occurs yearly, with budgets allocated in advance and success measured in relation to budgets. In today’s complex business environment, this no longer works and new approaches are needed. While continuing to emphasize wise spending and compliance with regulations, these new approaches also need to enable adaptation and rapid response to the changing circumstances in the business ecosystem. Success today is about sustainable delivery of customer value, while empowering the people who are closest to the work to make good decisions. These decisions include responsible stewardship of the organization’s funds. This means approaching finance, accounting and procurement with an agile mindset, radically changing the way budgeting and cost allocation is undertaken, re-examining our accounting principles and taking more collaborative and incremental approaches to procurement. This track provides learning outcomes that chart the path to new ways of thinking and working in the finance, accounting and procurement areas. These Learning Outcomes have been built by pioneering practitioners from around the world, drawing on their real experience helping organizations become agile in finance. AGILE FINANCE TRACK
  • 3. Ericsson Internal | 2018-02-21 Finance with an agile mindset? Budgeting and cost management Accounting Agile Procurement How to change? Summary Q&A Overview
  • 4. Ericsson Internal | 2018-02-21 Financewithanagilemindset
  • 5. Ericsson Internal | 2018-02-21 Whyagilefinance? There is friction: Finance vs agile product creation — Financial targets demand predictability. — Tight budget follow-up — Funding decisons taken seldom — Budgeting is inflexible — Regulatory requirements and financial reporting vs agility E.g. capitaization? Volatile Uncertain Complex Ambiguous ?
  • 6. Ericsson Internal | 2018-02-21 Dealingwithcomplexity Dave Snowden HBR Article Nov 2007 Very limited predictability Cause-effect can only be understood in hindsight. Anything you try will have side-effects, positive and negative. To deal with a complex system, you need to have an experimental approach: — Try to make sense of what you see. — Try safe-to-fail experiments. — Observe what emerges — Iterate the above.
  • 7. Ericsson Internal | 2018-02-21 Adaptingfinancetoagileorganizations — What interactions are there? — Are the tools helpful? — Finance??? — How does finance focus on the customer? — How can finance help product development focus on the customer? — How can finance get over stiff rhythms? Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan
  • 8. Ericsson Internal | 2018-02-21 Amoresuitableframework: BeyondBudgeting Thisframeworkisfullyalignedwiththeagilemanifesto.
  • 9. Ericsson Internal | 2018-02-21
  • 10. Ericsson Internal | 2018-02-21 Changesofroleandperception Changes need to be accommodated fast → an iterative approach and feedback loops are needed. →From seldom and big decisions to frequent small decisions. → From gatekeeping to being an enabler for decision making in a VUCA business environment. → From controlling towards management decision support → Financial trend monitoring → From yearly to continuously → creates an incentive to make them light-weight (continuous integration of finance data into management decision and strategy evolution) Guide decision-making in the moment rather than enforcing adherence to previous decisions and plans which likely no longer apply.
  • 11. Ericsson Internal | 2018-02-21 Budgetingandcostmanagement
  • 12. Ericsson Internal | 2018-02-21 Thepurposeofbudgeting — The place of most value in a VUCA world? → need for fast adaptation in routing the money → from yearly to continuously — Distribution of financial resources needs to have in the same pace as agile product creation. Direct financial resources to the place that provides the most value for the company . Creating customer delight in a profitable way.
  • 13. Ericsson Internal | 2018-02-21 Separatethethreecorepurposesof budgeting Three conflicting purposes → split / handle them separately 1. Target setting (what we want to happen) — Should be inspiring and motivating — Relative wherever possible — Holistic performance evaluation (outcome > output) 2. Forecasting (what we think will happen) — Unbiased – expected outcome — Limited detail (too much detail will give the illusion of control) 3. Resource allocation (what it takes to make it happen) — Event driven, not calendar driven Continuous monitoring and adaptation where / when needed
  • 14. Ericsson Internal | 2018-02-21 Budgeting–mindsetshift Budget OK Not OK OK? OK? OK? OK? OK? Is this really necessary? Do I have a budget for this? What is good enough? How much value is this creating? Is this within my execution framework? From one big upfont budget to Cost conscious from the first penny: incremental funding Source: BBRT / Bjare Bogsnes
  • 15. Ericsson Internal | 2018-02-21 Accounting
  • 16. Ericsson Internal | 2018-02-21 Regulatoryrequirements Examples: — Produce an annual budget — Capitalization rules for intangible assets (e.g. software) — Revenue recognition for work performed under contract. Insight: Not all financial procedures and regulations need to change in an agile organization. There are synergies between agile approaches and the objectives of compliance organizations. Internal accounting control can be enhanced by the regular inspect/adapt cycle associated with agile processes.
  • 17. Ericsson Internal | 2018-02-21 AgileProcurement Overcomingtraditionalprocurementchallenges Agilecontracts
  • 18. Ericsson Internal | 2018-02-21 Agilecontracts — Although agile contracts are more collaborative in nature, critical legal questions must still be included. Discussing them helps gauge compatibility in the earliest stages. — Co-create a joint agreement based on shared vision and equal partnership. — Consider aspects like IP rights, warranty, risk sharing, etc. Towards partnership
  • 19. Ericsson Internal | 2018-02-21 source: Mirko Kleinert, www.lean-agile-procurement.com
  • 20. Ericsson Internal | 2018-02-21 source: Mirko Kleinert, www.lean-agile-procurement.com
  • 21. Ericsson Internal | 2018-02-21 4criticalingredientsthatmakeLAPwork 1. Remove or minimize the handovers (also in the procurement process) 2. Include the people who will do the work from the very start 3. Foster collaboration with all your techniques and approaches 4. Bring all into one room for a Sprint-like start of the project
  • 22. Ericsson Internal | 2018-02-21 Howtochange?
  • 23. Ericsson Internal | 2018-02-21 Gettingfinancialpeopleonboard Not we vs them! → Let’s solve our problems together. Involve financial people in your agile transformation from the start. Make it also their journey! It starts with a conversation: Define the common problems and the common goals. Agile transformation in finance
  • 24. Ericsson Internal | 2018-02-21 Summary
  • 25. Ericsson Internal | 2018-02-21 Summary Agile finance is not rocket science. The agile manifesto isn’t helpful enough to guide finance → Beyond budgeting is a more suitable framework The role of finance moves from a gatekeeper to an enabler. Separate the three purposes of budgeting and manage them separately and continuously. (Target setting, Forecasting, Budget allocation) Regulatory requirements can be fulfilled also with agile approaches. Use the agile procurement canvas for fast creation of agile contracts.
  • 26. Ericsson Internal | 2018-02-21 A Q