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Solu%onsIQ	
  Inc.	
  All	
  rights	
  reserved.	
  
6801	
  185th	
  Ave	
  NE,	
  Suite	
  200	
  
Redmond,	
  WA	
  98052	
  
solu%onsiq.com	
  
1.800.235.4091	
  
The	
  Agile	
  Manager	
  MindshiI	
  
Or,	
  we	
  are	
  not	
  all	
  made	
  the	
  same,	
  so	
  stop	
  trea1ng	
  us	
  the	
  same!	
  
<Footer	
  Content:	
  Presenta%on	
  Title,	
  
1
Paul	
  Ellarby	
  
pellarby@solu1onsiq.com	
  
	
  
Blog	
  –	
  paulellarby.com	
  
	
  
Twi@er	
  -­‐	
  pellarby	
  
Produc1on	
  Engineer	
  
	
  
First	
  line	
  of	
  code	
  in	
  1978	
  
	
  
VP	
  of	
  EDS	
  with	
  teams	
  across	
  Pacific	
  Rim	
  
	
  
Used	
  agile	
  since	
  1998	
  
	
  
Dakota	
  Curling	
  (www.dakotacurling.org)	
  
3
The	
  Making	
  of	
  an	
  Agile	
  Manager	
  
Good at what you did, so they made you a manager
Trained you in command and control
Rewarded you for telling your resources what to do, when to do it, how to do it
You are the one who knew every detail, every aspect of your resources work
Your role – indeed, the organizations’ goal – was to exploit your resources
Then the organization “went agile”
Your boss - “Hey Nancy, we were just kidding about the management
style we asked you to use. You need to change”
Your agile coach – “Just become a servant leader – I have a book here
somewhere…”	
  
WTF?	
  
4	
  
Goals	
  of	
  Adap%ve	
  Leaders	
  
5	
  
Envision	
  a	
  Responsive	
  
Enterprise	
  
Deliver	
  a	
  Con%nuous	
  Stream	
  
of	
  Value	
  
Create	
  an	
  Innova%ve	
  Culture	
  
Why	
  
Agile?	
  
Be	
  
Agile	
  
Do	
  
Agile	
  
VUCA	
  
6	
  
Complexity Volatility
UncertaintyAmbiguity
»  The	
  situa%on	
  has	
  many	
  
interconnected	
  parts	
  and	
  variables.	
  
	
  
»  The	
  challenge	
  is	
  unexpected	
  or	
  
unstable	
  and	
  may	
  be	
  of	
  unknown	
  
dura%on,	
  but	
  it	
  is	
  not	
  necessarily	
  hard	
  
to	
  understand.	
  
»  Causal	
  rela%onship	
  are	
  completely	
  
unclear.	
  No	
  precedents	
  exist	
  ;	
  you	
  
face	
  “unknown	
  unknowns”.	
  
»  Despite	
  a	
  lack	
  of	
  other	
  informa%on,	
  the	
  
event’s	
  basic	
  cause	
  and	
  effect	
  are	
  known.	
  
Change	
  is	
  possible,	
  but	
  not	
  a	
  given.	
  
The	
  Golden	
  Mean	
  
7	
  
VICE	
  
VICE	
  
Eat	
  
Key	
  Virtues	
  
8	
  
Invite	
  
Respond	
  
Enable	
  
Improve	
  
Learn	
  
Share	
  
Listen	
  
Clarify	
  
Belbin	
  Team	
  Roles	
  
9	
  
Belbin	
  Team	
  Roles	
  
10	
  
Belbin	
  Team	
  Roles	
  
11	
  
Belbin	
  Team	
  Roles	
  
12	
  
13	
  
INVITE	
  
Ignore	
  
Laissez-­‐	
  faire	
  
Demand	
  
Bully	
  
14	
  
RESPOND	
  
Avoid	
   Postpone	
  
Cancel	
  
15	
  
ENABLE	
  
Sabotage	
   Control	
  
	
  
16	
  
IMPROVE	
  
Stagnate	
  
	
  
Perfect	
  
17	
  
LEARN	
  
Ignorance	
   Know	
  
18	
  
SHARE	
  
Take	
   Protect	
  
19	
  
LISTEN	
  
Silence	
   Speak	
  
Talk	
  
20	
  
CLARIFY	
  
Confuse	
   Correct	
  
Examples	
  of	
  the	
  ShiI	
  in	
  Leadership	
  Focus	
  
Old	
  behavior	
   Agile	
  behavior	
  
Coordina%ng	
  project	
  implementa%on	
  details	
  
	
  
Building	
  trus%ng	
  rela%onships	
  with	
  the	
  business,	
  
characterized	
  by	
  transparency	
  and	
  collabora%on	
  
Managing	
  and	
  direc%ng	
  “resources”	
  (people)	
   Designing	
  organiza%onal	
  environments	
  (autonomy,	
  
mastery,	
  purpose)	
  
Making	
  project	
  decisions	
   Push	
  decision-­‐making	
  to	
  the	
  project	
  teams	
  
Managing	
  to	
  the	
  project	
  porlolio	
   Collabora%vely	
  establish	
  and	
  manage	
  to	
  broad	
  business	
  
goals	
  and	
  objec%ves	
  
Solving	
  problems	
   Understanding	
  what	
  those	
  problems	
  reveal	
  about	
  the	
  
underlying	
  organiza%onal	
  dynamics	
  and	
  structures.	
  
Enable	
  people	
  close	
  to	
  the	
  problem	
  to	
  solve	
  them.	
  
Defining	
  and	
  enforcing	
  policies	
  and	
  rules	
  of	
  engagement	
  
	
  
Establish	
  objec%ves	
  ;	
  keep	
  anen%on	
  close	
  to	
  where	
  
things	
  are	
  happening	
  ;	
  keep	
  necessary	
  details	
  
transparent	
  
Managing	
  systems	
  and	
  processes	
   Designing	
  organiza%onal	
  environments	
  
Agility	
  Spectrum	
  
Leaders	
  pushing	
  decision	
  making	
  down	
  &	
  mentoring	
  next	
  
genera%on	
  
Organiza%onal	
  feedback	
  loop	
  in	
  place	
  for	
  self	
  correc%ng	
  
prac%ces	
  
Accelerated	
  %me	
  to	
  market	
  on	
  new	
  products	
  &	
  
features	
  
Core	
  business	
  logic	
  insulated	
  by	
  tests	
  &	
  code	
  quality	
  
improving	
  
Teams	
  maturing	
  &	
  delivering	
  consistent	
  value	
  

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The Agile Manager Mindshift - Paul Ellarby

  • 1. Solu%onsIQ  Inc.  All  rights  reserved.   6801  185th  Ave  NE,  Suite  200   Redmond,  WA  98052   solu%onsiq.com   1.800.235.4091   The  Agile  Manager  MindshiI   Or,  we  are  not  all  made  the  same,  so  stop  trea1ng  us  the  same!   <Footer  Content:  Presenta%on  Title,   1
  • 2. Paul  Ellarby   pellarby@solu1onsiq.com     Blog  –  paulellarby.com     Twi@er  -­‐  pellarby   Produc1on  Engineer     First  line  of  code  in  1978     VP  of  EDS  with  teams  across  Pacific  Rim     Used  agile  since  1998     Dakota  Curling  (www.dakotacurling.org)  
  • 3. 3
  • 4. The  Making  of  an  Agile  Manager   Good at what you did, so they made you a manager Trained you in command and control Rewarded you for telling your resources what to do, when to do it, how to do it You are the one who knew every detail, every aspect of your resources work Your role – indeed, the organizations’ goal – was to exploit your resources Then the organization “went agile” Your boss - “Hey Nancy, we were just kidding about the management style we asked you to use. You need to change” Your agile coach – “Just become a servant leader – I have a book here somewhere…”   WTF?   4  
  • 5. Goals  of  Adap%ve  Leaders   5   Envision  a  Responsive   Enterprise   Deliver  a  Con%nuous  Stream   of  Value   Create  an  Innova%ve  Culture   Why   Agile?   Be   Agile   Do   Agile  
  • 6. VUCA   6   Complexity Volatility UncertaintyAmbiguity »  The  situa%on  has  many   interconnected  parts  and  variables.     »  The  challenge  is  unexpected  or   unstable  and  may  be  of  unknown   dura%on,  but  it  is  not  necessarily  hard   to  understand.   »  Causal  rela%onship  are  completely   unclear.  No  precedents  exist  ;  you   face  “unknown  unknowns”.   »  Despite  a  lack  of  other  informa%on,  the   event’s  basic  cause  and  effect  are  known.   Change  is  possible,  but  not  a  given.  
  • 7. The  Golden  Mean   7   VICE   VICE   Eat  
  • 8. Key  Virtues   8   Invite   Respond   Enable   Improve   Learn   Share   Listen   Clarify  
  • 13. 13   INVITE   Ignore   Laissez-­‐  faire   Demand   Bully  
  • 14. 14   RESPOND   Avoid   Postpone   Cancel  
  • 15. 15   ENABLE   Sabotage   Control    
  • 16. 16   IMPROVE   Stagnate     Perfect  
  • 18. 18   SHARE   Take   Protect  
  • 19. 19   LISTEN   Silence   Speak   Talk  
  • 20. 20   CLARIFY   Confuse   Correct  
  • 21. Examples  of  the  ShiI  in  Leadership  Focus   Old  behavior   Agile  behavior   Coordina%ng  project  implementa%on  details     Building  trus%ng  rela%onships  with  the  business,   characterized  by  transparency  and  collabora%on   Managing  and  direc%ng  “resources”  (people)   Designing  organiza%onal  environments  (autonomy,   mastery,  purpose)   Making  project  decisions   Push  decision-­‐making  to  the  project  teams   Managing  to  the  project  porlolio   Collabora%vely  establish  and  manage  to  broad  business   goals  and  objec%ves   Solving  problems   Understanding  what  those  problems  reveal  about  the   underlying  organiza%onal  dynamics  and  structures.   Enable  people  close  to  the  problem  to  solve  them.   Defining  and  enforcing  policies  and  rules  of  engagement     Establish  objec%ves  ;  keep  anen%on  close  to  where   things  are  happening  ;  keep  necessary  details   transparent   Managing  systems  and  processes   Designing  organiza%onal  environments  
  • 22. Agility  Spectrum   Leaders  pushing  decision  making  down  &  mentoring  next   genera%on   Organiza%onal  feedback  loop  in  place  for  self  correc%ng   prac%ces   Accelerated  %me  to  market  on  new  products  &   features   Core  business  logic  insulated  by  tests  &  code  quality   improving   Teams  maturing  &  delivering  consistent  value