6. Boots uses batch production methods to make its products page 8. (FOUNDATION) a) Describe the difference between batch and flow production (4 marks) b) Explain 2 reasons why Boots uses batch production when making medicines. (4 marks)
9. Higher tier question Boots uses batch production methods (see page ). In the production of its medicines. a) Describe the benefits to Boots PLC of using Batch rather than flow production methods. (6 Marks)
14. Kaizen Japanese word meaning continuous improvement Often used in cell production where workers can become multi skilled. All workers have a responsibility for improving quality.
15. Quality Circle Groups of workers meet together to discuss how to improve the quality of their products. Other benefits Workers become more interested in their work Improves communication See each others point of view.
16. Benchmarking This is when a firm compares themselves to other businesses. This allows them to see how they are doing. Things to compare Output per worker Quality Stock levels.
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