- Report on Talent Capacity, Process Optimisation, Customer Centric - SWOT

2. Before that, let’s
talk about our
people…

3. Who have you seen impacted by
AIESEC leadership experiences?
What was the impact?
How does this experience help the
person?
People portrait

4. Imagine those impact…

5. 5

6. 6
0
1500
3000
4500
6000
7500
1011 1112 1213 1314 1415 1516 1617
We develop action-driven youth
leaders towards a united Malaysia.

7. 7
Talent
Capacity
Process
Optimisation
Customer
Centric

8. Talent
Capacity
Let me speak! survey
674/850 responses
(80%)

9. Talent
Capacity

10. Talent
Capacity

11. Talent
Capacity
RETENTION
91%

12. Talent
Capacity

13. Talent
Capacit
y
People grow from
learning by doing

14. Talent
Capacity
Productivity Reality

15. Talent
Capacity

16. Talent
Capacity

17. Talent
Capacity
Half way to go! 

18. 18
Process
Optimisation

19. 19
Process
Optimisation
0
200
400
600
800
1000
Application Match
Goal
Actual
Only 2 out of 10 entity partnerships are delivered.
Taiwan & MoC

20. 20
Process
Optimisation

21. 21
Customer
Centric

22. 22
Customer
Centric
23rd Dec
Likes (New Leads) =
3503
Applications = 743
Conversion = 21%
Investment = RM 281.98

23. 23
Customer
Centric
23rd Dec

24. 24
Customer
Centric

25. We have done
something good.

26. Thank you for all
the hard work to
make leadership
happened
through
Exchanges.

27. Without you,
we would not
have come so
far…

28. Tap on your
shoulder and
learn to
appreciate
yourself more.

29. We would like to
give special
appreciation for
LCs who have
strive so hard for
our impact.

30. Remember we
were once street
fighters?

31. Who won the
street fighter’s
campaign?

32. LC UMP for
achieving goals –
5 RA!
From Zero to
Hero 

33. LC TU for
Highest
Achievement – 8
RA!
We can do it!

34. We have yet to
be great.

35. 35
5 months left…

37. Blue - Build oGCP and iGTP
UKM, UMP, UM, UUM, UTM
Yellow - Winter Peak
SU, TU, CU, UTP
Green - Strong in either
oGCP and/or iGTP
UNMC, USM, UPM,
UNIMAS​

38. Make sure you
are now in a
group of 8-9
persons.

39. - Last term
achievement
- Goal
- Competitor
tomline in making SWOT anal

40. We will only
focus on S&W.
Compare with your goal
set.

41. •
•
•
•
•
•
•
•
•
•

42. Produce
- Supply of product/services
- Quantity and quality
Eg. Variety of burgers
Marketing
- Branding, market awareness,
market outreach
Eg. McD song, TV ad
HR
- Talent planning, recruitment
and selection, training,
performance management
- Staff motivation and retention
Eg. Full timer vs. part timer
Development
- Improvise, innovate
- Applicable to product, process,
etc. to maximize resources
Eg. Hello Kitty toy, McValue
Meal
Finance
- Income and expenses, Return
of investment
Eg. Bulk purchasing
Information
- System, process, etc.
Eg. Inventory system

43. AIESEC in MalaysiaPurposeful | Action Oriented | Collaborative
Planning
- Begin with an end in mind: Goals,
KPI
- Organisational -> programme &
functional
Eg. 10,000 burgers daily
Organising
- Organisational structure & system
- Distribute roles
Eg. Restaurant manager, French
fries fryer, ice cream counter
Leading
- “Effective leaders are students of
human personalities, motivation
and communication”
Eg. Morning briefing, monthly
coaching
Controlling
- Performance evaluation,
standards
Eg. # of burgers cooked, weight of
French fries per pack

44. Biggest
realisation?