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© iPositioning
Positioning, Messaging, and B2B
Social Product Marketing
AIPMM WEBINAR
SERIES
© iPositioning2
Follow: @AIPMM
Use: #AIPMM #ProdBOK
Let’s Tweet!
© iPositioning3
David P. Butler – iPositioning Inc.
Our Speaker
© iPositioning
AIPMM Webinar:
Positioning, Messaging, and B2B
Social Product Marketing
David P. Butler
Founder and CEO
@david_p_butler
david.butler@ipositioning.com
© iPositioning
Poll Question
A. Emerging change, needs approach
B. Under control, with positive changes
C. Chaotic impact, no control or changes
How disruptive has social/digital marketing been to your
marketing lifecycle?
5
© iPositioning
Disruption: The New Digital Buyer Journey
6
Awareness
Education
Evaluation
Purchase
Service
Social
Awareness &
Education
Social -
Engagement
Purchase
Social
Relationship
NEW
• Digital
• Buyer-
controller
OLD
• Traditional
• Vendor-
controlled
*Research from Google and Corporate Executive Board Study 1400+ B2B customers titled
“The Digital Evolution in B2B Marketing”
© iPositioning
Challenge: B2B Marketing is Complex
7
Need: Can I
configure
the catalog
without IT?
Need: What
are the cost
savings of a
SaaS license?
On-line Business Manager Director of Purchasing
Need: Does this
support PCI and
secure
transactions
VP of eCommerce IT
Storytelling: Help Retail Business Managers move to On-line
Bottom line: Need to tell Stories to multiple Persona and Digital Channels
© iPositioning
Poll Question
A. Planning and organizing a social strategy
B. Generating ideas and stories
C. Understanding social networks & new tools
D. All
E. None
What’s your most demanding challenge in social marketing?
8
© iPositioning
Opportunity: B2B Social Product Marketing and
Storytelling
How can we bring
order to Digital
Marketing chaos?
http://ipositioning.com/ijust-presented-
creating-your-social-story-and-social-
marketing/
© iPositioning
Positioning Connects the Conversations
Positioning
Conversation
Message, Context
& Content
Target (Data)
Social
Conversation
Awareness &
Engagement
Metrics (CQL)
Web
Conversation
Engagement &
Conversion
Metrics (MQL)
© iPositioning
Getting Organized
Team: The Right People, Roles, Process
Strategy: Positioning, Messaging Strategy
Profiles: Target Social Rainforest, Persona
11
Application: Themes, Ideas, Stories
Platform: Capture, Target, Test, Orchestrate
© iPositioning
Poll Question
A. Create marketing content for social channels
B. Publish marketing content to social channels
C. Analyze marketing on social channels
D. All
E. None
Currently, what’s your primary role in social marketing?
12
© iPositioning
Right People, Roles, Process
Product Marketing
& Creative
Managers
Product Marketing,
Social Media
Managers & Marcom
Product Marketing,
Subject Matter
& Media Experts
Product Marketing,
Web & Content
Managers
© iPositioning
Strategy: Positioning as Story Components
For [WHO],
Negative [NEED]
Positive [DESIRED IMAGE]
Uniqueness [USP]
Unlike [COMPETITION]
Time [WHEN]
Connection [MESSAGE]
© iPositioning
For [WHO] as a Story Component
Narrative [text]
Data: [Company, Company Size,
Culture, Group, Industry,
Location, Name, Role, Social,
Social Profile Address, Title]
Context: [related digital media]
© iPositioning
Negative [NEED] as a Story Component
Narrative: [text]
Data: [Budget, Culture, People,
Process, Social, Technology]
Context: [related digital media
© iPositioning
Positive [DESIRED IMAGE] as a Story Component
Narrative [text]
Data: [Culture, Feature, Service,
Solution]
Context: [related digital media]
© iPositioning
Uniqueness [USP] as a Story Component
Narrative: [text]
Data: [Better, Cheaper, Culture,
Faster, Social]
Context: [related digital media]
© iPositioning
Unlike [COMPETITION] as a Story Component
Narrative: [text]
Data: [Competitive: Company,
Culture, Image, Product, Unique
Value]
Context: [related digital media]
© iPositioning
Time [WHEN] as a Story Component
Narrative: [text]
Data: [Date, Place, Time]
Context: [related digital media]
© iPositioning
Connection [MESSAGES] as a Story Component
Narrative: [text]
Data: [Analyst, Customer, Media,
Sales, User]
Context: [related digital media]
Narrative: [text]
Data: [Analyst, Customer, Media,
Sales, User]
Context: [related digital media]
© iPositioning
What’s Your Authority vs. Competition
For [WHO],
Negative Pain [NEED]
Positive Solution [DESIRED IMAGE]
Your Uniqueness [USP]
Unlike [COMPETITION]
Time [WHEN]
Connection [MESSAGE]
Message
For [WHO],
Negative Pain [NEED]
Positive Solution [DESIRED IMAGE]
Your Uniqueness [USP]
Unlike [COMPETITION]
Time [WHEN]
Connection [MESSAGE]
Actions
© iPositioning
Getting Organized
Team: The Right People, Roles, Process
Strategy: Positioning, Messaging Strategy
Profiles: Target Social Rainforest, Persona
23
Application: Themes, Ideas, Stories
Platform: Capture, Target, Test, Orchestrate
© iPositioning
Digital Marketing Message Authority
Target
Compelling message
foundation and content in
the context of your
• Competition
• Audience
• Product
Capture
• Capture ideas based on social conversations and intelligence
• Understand how and where your message is performing the best
Test
Quickly and easily test your
message and content
• Be part of all your most
active customers’
conversations
• Optimize and perfect the
message and content
© iPositioning25
© iPositioning2626
© iPositioning2727
© iPositioning2828
© iPositioning2929
© iPositioning3030
© iPositioning3131
© iPositioning3232
© iPositioning3333
© iPositioning3434
© iPositioning3535
© iPositioning
Next: Free, Personalized, On-line TuneUp
36
www.ipositioning.com
© iPositioning
Q & A
Thanks for your time!
37
© iPositioning
Thank You
Q and A …
Ask Questions. Our team is standing by
to help.
The webinar slides will be posted to our
website and our Slideshare.net/aipmm
page.
The webinar recording will be posted at
AIPMM.net for members.
Product Management Body Of
Knowledge
We will pick one
winner from our
attendees.
EARNING INFLUENCE AND AUTHORITY TO BE A MORE EFFECTIVE PRODUCT MANAGER April 24
AIPMM Webinar Series:
http://aipmm.com/aipmm_webinars
Topic Suggestions: support@aipmm.com
Announcements: http://www.aipmm.com/subscribe
LinkedIn: http://www.linkedin.com/company/aipmm
Membership: http://www.aipmm.com/join.php
Certification: http://aipmm.com/html/certification/
REGISTER ON YOUR PHONE BY TEXTING CODEWORD “AIPMM-REG” TO 33444
Upcoming Webinar

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Positioning, Messaging, and B2B Social Product Marketing

  • 1. © iPositioning Positioning, Messaging, and B2B Social Product Marketing AIPMM WEBINAR SERIES
  • 2. © iPositioning2 Follow: @AIPMM Use: #AIPMM #ProdBOK Let’s Tweet!
  • 3. © iPositioning3 David P. Butler – iPositioning Inc. Our Speaker
  • 4. © iPositioning AIPMM Webinar: Positioning, Messaging, and B2B Social Product Marketing David P. Butler Founder and CEO @david_p_butler david.butler@ipositioning.com
  • 5. © iPositioning Poll Question A. Emerging change, needs approach B. Under control, with positive changes C. Chaotic impact, no control or changes How disruptive has social/digital marketing been to your marketing lifecycle? 5
  • 6. © iPositioning Disruption: The New Digital Buyer Journey 6 Awareness Education Evaluation Purchase Service Social Awareness & Education Social - Engagement Purchase Social Relationship NEW • Digital • Buyer- controller OLD • Traditional • Vendor- controlled *Research from Google and Corporate Executive Board Study 1400+ B2B customers titled “The Digital Evolution in B2B Marketing”
  • 7. © iPositioning Challenge: B2B Marketing is Complex 7 Need: Can I configure the catalog without IT? Need: What are the cost savings of a SaaS license? On-line Business Manager Director of Purchasing Need: Does this support PCI and secure transactions VP of eCommerce IT Storytelling: Help Retail Business Managers move to On-line Bottom line: Need to tell Stories to multiple Persona and Digital Channels
  • 8. © iPositioning Poll Question A. Planning and organizing a social strategy B. Generating ideas and stories C. Understanding social networks & new tools D. All E. None What’s your most demanding challenge in social marketing? 8
  • 9. © iPositioning Opportunity: B2B Social Product Marketing and Storytelling How can we bring order to Digital Marketing chaos? http://ipositioning.com/ijust-presented- creating-your-social-story-and-social- marketing/
  • 10. © iPositioning Positioning Connects the Conversations Positioning Conversation Message, Context & Content Target (Data) Social Conversation Awareness & Engagement Metrics (CQL) Web Conversation Engagement & Conversion Metrics (MQL)
  • 11. © iPositioning Getting Organized Team: The Right People, Roles, Process Strategy: Positioning, Messaging Strategy Profiles: Target Social Rainforest, Persona 11 Application: Themes, Ideas, Stories Platform: Capture, Target, Test, Orchestrate
  • 12. © iPositioning Poll Question A. Create marketing content for social channels B. Publish marketing content to social channels C. Analyze marketing on social channels D. All E. None Currently, what’s your primary role in social marketing? 12
  • 13. © iPositioning Right People, Roles, Process Product Marketing & Creative Managers Product Marketing, Social Media Managers & Marcom Product Marketing, Subject Matter & Media Experts Product Marketing, Web & Content Managers
  • 14. © iPositioning Strategy: Positioning as Story Components For [WHO], Negative [NEED] Positive [DESIRED IMAGE] Uniqueness [USP] Unlike [COMPETITION] Time [WHEN] Connection [MESSAGE]
  • 15. © iPositioning For [WHO] as a Story Component Narrative [text] Data: [Company, Company Size, Culture, Group, Industry, Location, Name, Role, Social, Social Profile Address, Title] Context: [related digital media]
  • 16. © iPositioning Negative [NEED] as a Story Component Narrative: [text] Data: [Budget, Culture, People, Process, Social, Technology] Context: [related digital media
  • 17. © iPositioning Positive [DESIRED IMAGE] as a Story Component Narrative [text] Data: [Culture, Feature, Service, Solution] Context: [related digital media]
  • 18. © iPositioning Uniqueness [USP] as a Story Component Narrative: [text] Data: [Better, Cheaper, Culture, Faster, Social] Context: [related digital media]
  • 19. © iPositioning Unlike [COMPETITION] as a Story Component Narrative: [text] Data: [Competitive: Company, Culture, Image, Product, Unique Value] Context: [related digital media]
  • 20. © iPositioning Time [WHEN] as a Story Component Narrative: [text] Data: [Date, Place, Time] Context: [related digital media]
  • 21. © iPositioning Connection [MESSAGES] as a Story Component Narrative: [text] Data: [Analyst, Customer, Media, Sales, User] Context: [related digital media] Narrative: [text] Data: [Analyst, Customer, Media, Sales, User] Context: [related digital media]
  • 22. © iPositioning What’s Your Authority vs. Competition For [WHO], Negative Pain [NEED] Positive Solution [DESIRED IMAGE] Your Uniqueness [USP] Unlike [COMPETITION] Time [WHEN] Connection [MESSAGE] Message For [WHO], Negative Pain [NEED] Positive Solution [DESIRED IMAGE] Your Uniqueness [USP] Unlike [COMPETITION] Time [WHEN] Connection [MESSAGE] Actions
  • 23. © iPositioning Getting Organized Team: The Right People, Roles, Process Strategy: Positioning, Messaging Strategy Profiles: Target Social Rainforest, Persona 23 Application: Themes, Ideas, Stories Platform: Capture, Target, Test, Orchestrate
  • 24. © iPositioning Digital Marketing Message Authority Target Compelling message foundation and content in the context of your • Competition • Audience • Product Capture • Capture ideas based on social conversations and intelligence • Understand how and where your message is performing the best Test Quickly and easily test your message and content • Be part of all your most active customers’ conversations • Optimize and perfect the message and content
  • 36. © iPositioning Next: Free, Personalized, On-line TuneUp 36 www.ipositioning.com
  • 37. © iPositioning Q & A Thanks for your time! 37
  • 39. Q and A … Ask Questions. Our team is standing by to help. The webinar slides will be posted to our website and our Slideshare.net/aipmm page. The webinar recording will be posted at AIPMM.net for members.
  • 40. Product Management Body Of Knowledge We will pick one winner from our attendees.
  • 41. EARNING INFLUENCE AND AUTHORITY TO BE A MORE EFFECTIVE PRODUCT MANAGER April 24 AIPMM Webinar Series: http://aipmm.com/aipmm_webinars Topic Suggestions: support@aipmm.com Announcements: http://www.aipmm.com/subscribe LinkedIn: http://www.linkedin.com/company/aipmm Membership: http://www.aipmm.com/join.php Certification: http://aipmm.com/html/certification/ REGISTER ON YOUR PHONE BY TEXTING CODEWORD “AIPMM-REG” TO 33444 Upcoming Webinar