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LIFELINE SUITE




Manorama Infosystem|Lifeline: Hospital Management Information System
Planning, Managing and Administration will be
                          ‘Revolutionized’
Lifeline is a comprehensive and integrated total   Real time data access across various
Hospital Management Solution designed by
                                                   platforms
Manorama Infosystem. Lifeline is designed to
meet the demands of running modern Hospitals       Lifeline has Client – Server Architecture, which
/ Clinics. The system incorporates the best        has central database storage in a single
healthcare practices and is designed to handle     database which provides simultaneous data
Administrative, Financial and the Other            across applications throughout the hospital.
Management Aspects of a hospital.                  Since all the data is stored centrally, it can be
                                                   viewed simultaneously from multiple terminals
Be more efficient with Lifeline                    giving all departments’ access to timely, up-to-
                                                   date patient information.
Lifeline Streamlines and integrates the Hospital
operation processes and Information flow,
                                                    Achieve overall wellbeing
which helps to synchronize the resources
namely Men, Material, Money and Equipments.        Lifeline is designed to provide an Integrated
                                                   Solution for the Hospital, which will help in:
Take control of your Hospital and
Resources                                                  Efficient Management of the hospital
                                                           Enhance Patient Care
Lifeline fully integrates different workflows              Improve Work Efficiency
within hospital, which facilities scalability,             Improve Fiscal Control
reliability, efficient data processing, quick              Enable the Growth of the Hospital
decision making, reduce maintenance costs. It              Research on cases
gives total integration of order entry systems,
administrative system, and departmental
subsystems within a hospital.




                 Manorama Infosystem|Lifeline: Hospital Management Information System      2
LIFELINE MODULES
 We have devised the following modules according to the requirements of a Multi Specialty Hospital and
they integrate the various departments into a comprehensive system.

Choose what you want now….
                             Add required modules later as your business grows
  Reception Management

  OPD Management

  Electronic Medical Records

  Casualty

  IPD with Nursing Station

  Laboratory Information System (LIS)

  Radiology Information System (RIS)

  Billing

  Critical Care Management With Discharge Summary

  Operation Theatre Management

  Accident and Emergency

  Kitchen Management and Canteen

  Linen and Laundry

  Pharmacy Management

  Inventory / General Stores

  Central Sterile Supply Department (CSSD)

  Payroll /HR With Time Attendance

  Blood Bank

  Financial Accounting

  MIS

  Administration

  Medical Library Management

  Add On Modules
     •Equipment Interface
     •CRM
     •Marketing and Counseling
     •Books Library Management
     •Utilities



                   Manorama Infosystem|Lifeline: Hospital Management Information System       3
RECEPTION MANAGEMENT
Introduction                                           OPD/IPD details of the patients who visit the
                                                       hospital is maintained using this module. This
The first point of interaction for anybody             along with a record of Medical Legal cases helps
coming to the Hospital is the reception counter.       the administration keep a track of accident
At the counter the person inquiring can get all        related cases.
information about the patients, doctors,
departments and activities of the Hospital. All        The system also helps the receptionist to help
types    of   registration,     enquiries   and        the people who come to enquire about
appointments are scheduled through this                different patients with the help of
module.                                                comprehensive search facility. The system also
                                                       gives a list of patients who have outstanding
Details                                                dues that need to be paid to the hospital.

All information available here is in real time and     Along with this the receptionist can get multiple
any enquiry about the patient status, room             reports from the system, based on the query
status, doctors availability or tariff’s for various   sent to the system.
services is on actual status since the data is
constantly updated.

Patient Management System takes care if major           Address Book
issues related to patients. This includes the
                                                        Appointment Scheduling Management
patient registration, his/her past history, OPD,
IPD & investigation visits to the hospital and          Patient Enquiry
case paper details along with MLC (Medical
Legal Case) record.                                     Tariff Chart
Registration of patients involves accepting             Patient Management System (PMS)
certain general and demographic information,
referring source, consultant / department to            Reference Doctor Trading
visit.
                                                        OPD/IPD Registration
Incase the person comes to the reception
counter and he/she wants to understand the              Comprehensive Patient Search
tariff structure for various services available at
the hospital, he/she can be given these details
                                                        Medical Legal Cases
by looking at the tariff chart.
                                                        Queries and Reports
The system also helps keep a proper track of
                                                        Patients Outstanding Status
details pertaining to the reference doctors.
These details are available in the Reception
Management module.

                  Manorama Infosystem|Lifeline: Hospital Management Information System         4
OPD MANAGEMENT
Introduction                                       On registering through the system a unique
                                                   patient identification number (Patient ID) is
The first point of interaction for anybody         generated and allocated to the patient. This
coming to the Hospital is the reception counter.   helps later in record retrieval and follow up
At the counter the person inquiring can get all    process.
information about the patients, doctors,
departments and activities of the Hospital. All    Details pertaining to the patient’s consultation,
types    of   registration,     enquiries   and    diagnosis, lab reports etc can be entered via this
appointments are scheduled through this            module and can be retrieved at a later stage.
module.
                                                   This module also gives the doctors the facility to
                                                   know which patients are in the queue for
Details
                                                   consultation with the help of a OPD waiting
Patient demographic details, captures patient’s    screen.
demographic details and generates a
                                                   The system also allows patients to book
permanent registration number for each
                                                   appointments prior to visiting the hospital.
patient, which will act as a patient identifier.

Along with this, the end user can attach
scanned reports to the patient’s records. The
end user can also give detailed remarks for the
same.


  Patient Demographic Details

  Generating ID (Patient ID Generation)

  Consulting Details

  Clinical Encounters

  Lab Test Reports
                                                   The end user (Receptionist / Authorized person)
  Diagnosis                                        can also enter details pertaining to insurance
                                                   against a patient’s record.
  Insurance Details

  OPD Doctors Desk


                 Manorama Infosystem|Lifeline: Hospital Management Information System       5
ELECTRONIC MEDICAL RECORDS
                                                  Lifeline supports general as well as specialized
 Specialization Handled                           electronic medical records saving facility. The
                                                  doctor can save diagnosis details/other
 •General/Ortho/Pediatric/Neuro/Gyneac,
  Obs, Infertility/Cardiac/Urology                necessary details using the concerned clinical
                                                  exam.
 Daily OPD patient update screen
                                                  Each clinical exam is divided into various
                                                  sections. The general clinical exam which is the
 Quick Prescription
                                                  most common electronic medical record form
                                                  contains details like BP, fever, weight and so on.
 SOAP Notes Writer
                                                  Based on the specialization selected the clinical
                                                  exam differs with specialization specific queries.
 Drug Details


 Patient medical profiling


 Customizable clinical parameters


 Image editing/storage facility

 Vaccine and immunization records


 General / systemic examination

 Investigations and treatment advised
 record

 Multilingual prescription facility               Along with the clinical exam, Lifeline also
                                                  provides multilingual support for prescriptions,
 CDSS – Clinical decision support system          image editing and storage. Records pertaining
                                                  to vaccination, treatment advised can also be
 CDA – Clinical document architecture             stored via the system.

                                                  Major enhancement is the support of ICD-10,
 ICD 10 – International code for diagnosis        CDSS, CDA and CPT which are critical and help
                                                  in maintaining electronic medical records.
 CPT – Current procedural terminology


                Manorama Infosystem|Lifeline: Hospital Management Information System       6
CDSS: Clinical Decision Support                    CPT    –    Current              procedural
System                                             terminology
A clinical decision support system has been        This database contains a complete listing of CPT
coined as an ‘active knowledge’ system, which      codes (Current Procedural Terminology) and
use two or more items of patient data to           HCPCS codes (Healthcare Common Procedure
generate case-specific advice.                     Coding System). This database is fully
                                                   searchable by code, description, type or
CDA:       Clinical               Document         category.
Architecture
CDA is a document markup standard that
specifies the structure and semantics of a
clinical document (such as a discharge summary
or progress note) for the purpose of exchange.
A CDA document is a defined and complete
information object that can include text,
images, sounds, and other multimedia content.
It can be transferred within a message and can
exist independently, outside the transferring
message.

ICD-10: International             code     for
diagnosis
ICD-10 is a radically upgraded diagnostic and
procedural medical-coding system and will soon
be mandated by the Federal government for
use in the healthcare industry in insurance
processing, reimbursement, and statistical data
gathering. It presents a comprehensive
overview of the significant changes in store for
both diagnostic and procedural coding, along
with detailed information on the impacts of the
coding changes to medical coders, healthcare
staff,    physicians,     software     systems,
documentation, and information technology.




                 Manorama Infosystem|Lifeline: Hospital Management Information System     7
CASUALTY
Lifeline also always the end user to enter details pertaining to casualty patients. These details include
Police station name, Policeman badge ID etc to handle medico-legal cases along with other details as
captured under the IP/OP or Reception modules. A unique MLC number is generated for all casualty
patients.

Casualty & Emergency Registrations & Management includes:


        Casualty Management

        • Basic patient demographic information available at the time of
          registration of the casualty & updation of the same when fully
          available
        • Disposition
        • Temporary ATD
        • Consulting details
        • Clinical encounter
        • Lab test reports
        • Diagnosis
        • Services bookings
        • Pharmacy / Surgical details
        • Statutory forms & reports etc.




                 Manorama Infosystem|Lifeline: Hospital Management Information System           8
IPD WITH NURSING STATION
The Nursing Station (In Door Patients) Management module commences when the patient is being
registered and allotted a bed in the ward. It deals with the complete treatment and services provided to
the patient during his stay in the hospital.

During stay in the hospital, every patient is provided various services in terms of Consulting Doctor
Visits, Investigations, Procedures, Medicines & Consumable, Room services, Diet, etc. All these services
are entered online to the patient record through nursing station. It also interacts with the Investigation
module, Departmental Store and sends the requisitions to these departments. This data serves as major
input for the IPD billing.

IPD with nursing station module helps in carrying out the following processes:

        Bed Allocation / Transfer
        Consultants visit entry
        Recording patient’s clinical data
        Requisition of investigations required
        Requisition to departmental store for medicines & consumables

Information pertaining to consulting doctor,             respective department, whose result can be
habits, allergy, history and chief complains,            filled directly at respective department. Indents
provisional diagnosis ,symptoms of present               for external sourcing i.e. if a patient is sent in
illness along with diagnosis, and general                outside lab, drugs issued from the medical
examination done on admission are recorded               stores is also recorded through this module.
here.

IPD with nursing station module also helps
maintain the detail clinical history of patient, his
treatment details, details of surgeries done in
his stay period which are useful in future for
analysis. It also serves the purpose of bed
movement activities like allocation & transfer.
You can get a detail history of each be allocated
to a patient.

Along with this, systemic record for doctor’s
daily   visits, treatment advised, daily
temperature chart, medicine chart, intake
output chart which help in patient diagnosis can
be stored via this module.

The nursing station can raise indents for patient
investigations, which are directly seen the in
                  Manorama Infosystem|Lifeline: Hospital Management Information System            9
LABORATORY INFORMATION SYSTEM
                                                     The tests parameters and their Normal ranges
  Test preparation                                   are pre defined. The test results are entered
                                                     into the software manually and a report is
  Investigation booking                              printed after verification and validation.

                                                     Lifeline has facility to generate online
  Integration with billing and patient EMR           investigation requisition, has provision for
                                                     entering results for diverse tests, to store Age
  Investigation booking (internal and                wise & Sex wise Reference range for Pathology
  external agencies)                                 tests. The system has facility of Auto-
  Order acceptance and specimen                      highlighting of abnormal values.
  collection
                                                     While creating pathology test we provide drag n
  Reporting templates (parameter                     drop facility to user for Header and parameters.
  values/plain text/formatted text)                  We keep record for outside labs.

  Abnormal values highlighting                       Laboratory Documents, sample collection &
                                                     distribution to respective labs, analysis,
  Comparison chart                                   maintenance of instruments, test processing,
                                                     report entry and generation of business
                                                     intelligence reports.
  External source report storage facility
                                                     The system includes:
  ICD 10 Interface                                           Pathology test order for the OPD/IPD
                                                             patients
  Verification and delivery handling                         Facility to enter pathology result,
                                                             clinical investigation, pending lab orders
                                                             and map tests with laboratory
  Result processing with soft and hard copy
                                                             Facility of sample collection and facility
                                                             of test result with the normal values is
  Comprehensive LIS Reports                                  available
                                                             Provide clinical investigation which
Carrying out number of tests and making the                  shows the patient wise pathology test
results available promptly is very crucial for               and test panel list
assessing the patient's medical status and                   Facility of showing the pending test and
deciding on the further course of action.                    test panel as per the patients
Various types of investigations are carried out in
the in the routine functioning of a hospital.



                  Manorama Infosystem|Lifeline: Hospital Management Information System        10
RADIOLOGY INFORMATION SYSTEM
Radiology module records the functionalities of all radiology departments. Modality scheduling for
machines and patient scheduling enables smooth workflow; records of investigation results can be
maintained and recalled when needed and business intelligence reports are generated as and when
required.

Investigation reporting records, test results for various investigations with formatted text can be saved.

X ray images and other details can be saved directly into the database. Once saved, the images can be
deleted from the hard disk.


   Pending requisition status

   Doctor wise result / multiple result format facility

   Diagnostic results with formatted text

   Image storage facility

   Various auto generated PNDT reports

   Comprehensive RIS Reports


                                                              Medical Imaging

                                                              •Integrated imaging and reporting solution
                                                               designed to ease the operation of various
                                                               equipments, like ultrasound, color Doppler,
                                                               endoscopy and microscopic camera.
                                                              •Image editing facility like annotation zoom,
                                                               free hand drawing, cut, copy, paste crop
                                                               etc.
                                                              •Viewing stored videos, clippings and
                                                               images
                                                              •Printing images or sending images by email
                                                              •Creation of images from captured videos
                                                               and stored as .jpg files
                                                              •Linking of images, videos to patient data
                                                              •Third party support for PACS and DICOM




                 Manorama Infosystem|Lifeline: Hospital Management Information System                11
BILLING
Billing is considered to one of the most crucial part of the hospital management system. Lifeline
facilitates centralized or de-centralized bills generation for all departments for OP / IP or Investigative
patient services. Billing module gives information about the financials involved for the services rendered
to patients. It gets activated the movement a patient is registered. It takes into account complete
billable information right from the admission to discharge.


         Billing Features

        •Parameterized billing system based on definition of services
        •Charged entries for registration, consultation, radiology, laboratories, physiotherapy,
         special investigations, bed charges, surgery, drugs, any special services offered to
         patients and more.
        •Transaction which add the services to outpatient and bill the for the Services
        •This module allows the user (Hospital Billing counter end user familiar with the
         process of Inpatient and outpatient Billing) to generate Inpatient bills for a particular
         patient who has been admitted in the Hospital
        •This module addresses the functionalities of each department present in the hospital
         can generate financial details of any given department.
        •It also Tracks the Outside Payments, Corporate Billing.
        •Charges are also grouped under the Package for which the patient gets an Overall
         discount
        •At Any time IPD Patient intermediate bill is ready. If at any time patient relatives
         inquire about bill user can tell about patient bill like Advance Amount Total Amount,
        •Remaining Amount this facility is also Giving.
        •Bill Cancellation Facility is available at Administrative Level.
        •Advance Collection in the Form of Cash/Cheque/DD Facility is available.
        •Also giving the Facility of Billing for the Credit Party Payments.
        •Use different payment related functionalities
         •Settle bills cash/credit facilities
         •Advance payments and details of charity and waiver given to the patients
        •This module allows the user (authorized person who may be the administrator or the
         head of the billing department in a hospital) to enter consultation charges that may
         vary from one corporate to another. Consultation charges can be entered depending
         on the type of visit as also on the grade of the consultant. This module also allows the
         user to enter the percentage of amount that the hospital would collect from each
         consultant.




                 Manorama Infosystem|Lifeline: Hospital Management Information System             12
CRITICAL CARE MANAGEMENT WITH DISCHARGE
SUMMARY

  Patient admission details and provisional diagnosis


  Discharge advice


  Discharge card and management details


  Attractive discharge card with selective record printing


The Critical Care Management module commences when the patient is being registered and allotted a
bed in the critical care. It deals with the complete admission details and services provided to the patient
during his/her stay in the critical care.

During stay in the critical care, every patient is provided various services in terms of consulting doctor
visits, investigations, procedures, medicines & consumable, room services, diet, etc. All these services
are entered online to the patient record through nursing station. It also interacts with the Investigation
module, departmental store and sends the requisitions to these departments. This data serves as major
input for the IPD billing.

                                                         Discharge Card is provided for every Critical
                                                         Care patient that includes a detailed report of
                                                         investigations done, surgeries performed,
                                                         treatment given along with doctor advice.
                                                         Death Summary for expired patients can be
                                                         generated through this module




                 Manorama Infosystem|Lifeline: Hospital Management Information System             13
OPERATION THEATRE MANAGEMENT
  Maintenance of OT and staff calendar

  OT scheduling

  Department specific OT management register

  Pre anesthesia checkup and fitness report

  Pre surgery checkup list for patients

  Surgery prescription information handling

  Surgery checklist record

  Anesthesia Performa

  Operation theatre record

  Standard templates for preoperative, post operative notes

  Comprehensive OT reports

  Department wise material requisition

Operation theatre management module helps                     Records the details of the anesthesia
in efficient management of the Operation                      given during the surgical procedure and
theatres. A checklist for different types of                  notes the type, amount and duration of
surgery aids the staff gearing up for a surgery.              the anesthesia
                                                              Plan and document post anesthesia
Pre-defining standard notes aids the staff in                 recovery and subsequent management
generating pre-operative, operative, and post-                of the patient
operative notes. Surgical items used during the
surgery can indented through the system from
the central sterile supplies department.

Operation theatre management under Lifeline
helps to:

        Enter pre anesthesia check details
        Details of Fitness report for anesthesia
        Permits scheduling of a patient for a
        given surgery at any available time/date
        rescheduling, cancellation and quick
        confirmation of booked slots
        Active runtime check on the availability
        of team members before confirmation
                  Manorama Infosystem|Lifeline: Hospital Management Information System       14
ACCIDENT AND EMERGENCY
This module helps in maintaining following details:

        Patient’s demographic details in case of emergency & accidental cases.
        Police station name, policeman badge ID etc to handle medico-legal cases along with other
        details as captured under the IP/OP or reception modules.
        A unique MLC number is generated for all casualty patients.
        Ambulance Performa keeps record of the performance of the ambulance with details like
        patient name, accident details, and distance from the hospital, informer details, and details of
        the resuscitation, medical action taken on the spot and during the transportation and opinion by
        patient relatives about the ambulance service.




                 Manorama Infosystem|Lifeline: Hospital Management Information System          15
KITCHEN MANAGEMENT AND CANTEEN
This module is specially developed for dieticians working at the hospital. Patients are advised a specific
diet habit by the dietician according to the diagnosis or illness. The module can used to record the
results of test performed, instructions given to patient. Patients are advised a specific diet habit by the
dietician according to the diagnosis or illness.


         Benefits and Features

         • Record different parameters useful in diet planning
         • Give diet instructions to patient
         • Suggest diet menus according to diet
         • Maintain IPD patient diet record
         • Maintain the record of diet kitchen
         • Recipe, food item and food menu generation
         • Patient wise diet chart and diet food preparation
         • Prepare the commodity requirement list preparation
         • Linked with the inventory module for the stock maintenance
         • Maintenance of linen and their status
         • Requests for fresh linen from wards
         • Procurement of fresh linen




                 Manorama Infosystem|Lifeline: Hospital Management Information System             16
LINEN AND LAUNDRY
  Opening stock

  Material Management Register
    • Outward register
    • Inward register
  Backup material management

  Reports

  Entry of condemned items

  Linen change scheduling and staffing

  Time keeping : scheduled v/s actual

  Linked with inventory module for stock maintenance

  Requisition from wards

This module deals with the Linen and Laundry              Maintain separate stock of each and
items in different departments of the hospital            every department
along with their purchase and supplier details.           Maintain vendor details from whom
Requisitions for different items/equipment are            items are being purchased / consumed
sent to this Linen and Laundry Department from            Linen department can acknowledge
different departments and accordingly the                 return of purchased item
department issues items/equipment to various              Items can be issued according to FIFO
departments and generate purchase orders for              Maintain reorder level of items and
purchases.                                                warn accordingly
                                                          Keep records of inward and outward of
The module helps in doing following tasks:
                                                          the all kind of linen items .i.e. send to
       Maintain details of all items, its                 the laundry and received from the
       suppliers and purchase                             laundry
       Categorize under different groups                  Maintain linen department stock
       Define items for every department i.e. a           register
       particular department will be able to              Time keeping (Scheduling Vs Actual)
       view only those items which comes
       under it
       Generate purchase orders

                 Manorama Infosystem|Lifeline: Hospital Management Information System     17
PHARMACY MANAGEMENT
Lifeline also provides a module that helps a hospital manage its medical store.

        Here we maintain record like supplier details which directly goes to sundry creditors group.
        Customer master who is used for sale and sale return.
        Records of sales man master, doctor master, manufacturer master, tax master, item type master
        for storing allopathic, ayurvedic etc.
        Also maintain item wise drug master, scheme master

In transaction part we maintain item wise opening stock entry. To generate purchase order to supplier.
This part we generate various bills like purchase bill, purchase return bill, Sales bill, Sales return bills.

User can also create various transactions like receipt against Sales Bills or Purchase return, Payment
vouchers against Purchase or Sale Return. Facilities for transferring stock from medical stores to IPD
admit patients are also provided.




                  Manorama Infosystem|Lifeline: Hospital Management Information System              18
INVENTORY / GENERAL STORES
This module deals with the inventory of all hospital equipments, materials, consumables, and medicines,
implants & asset items in different departments of the hospital along with their purchase and supplier
details. Requisitions for different items/equipment are sent to this store from different departments
and accordingly the central store issues items/equipment to various departments and generate
purchase orders for purchases.

This module helps to:

        Maintain the details of all items, its suppliers and purchase details
        Group and categorize Items
        Define Items for the store i.e. a particular store will be able to view only those items which
        comes under it
        Generate purchase order
        Maintain separate stock of central store & departmental store
        Maintain vendor details from whom items are being purchased / consumed
        Maintain acknowledgement record of return of purchased items
        Maintain strict check on the expiry date of medicines & consumables
        Issue items according to FIFO
        Maintain reorder level of items and warn accordingly

Central Store Inventory                                verification against item inward. The software
                                                       provides facility for direct purchase (Without
Used to keep total track of hospital inventory.        Inward), purchase for accepted items and
The Central Store module ensures that there is         rejection return after item verification,
a round the clock availability of a sufficient         purchase return is also provided.
quantity of drugs and consumable material for
the patients.                                          Requisitions

Departmental Inventory                                 Requisition is raised from other departments.
                                                       From hospital inventory stock is issued for their
It is totally independent of central store             daily use. The store keeper can make stock
inventory. It is used to keep small inventory of       transfers against this requisition directly.
individual department which has stock which is
not concerned with central stores like ICU
emergency drugs stock.

Transactions
Handles purchase order to supplier for
purchasing items required for hospital, inward
against the supplier purchase order, item

                 Manorama Infosystem|Lifeline: Hospital Management Information System          19
CENTRAL STERILE SUPPLY DEPARTMENT (CSSD)
The purpose of this module is to provide all the information about to make reliably sterilized articles
available at the required time and place for any agreed purpose in the Hospital as economically as
possible, having regard to the need to conserve the time of users .

The module gives following facilities:

        Rinsing: Entries of rinsing of articles after use should not be permitted
        Cleaning: Entries of cleaned devices
        Drying: Entries of drying
        Inspection and Assembly: Entry of inspected item
        Packaging: Articles should preferably be packed in porous material
        Labeling: Each pack should be marked with nomenclature of the article
        Sterilization, storage ,distribution




                  Manorama Infosystem|Lifeline: Hospital Management Information System         20
PAYROLL / HR WITH TIME ATTENDANCE
Payroll
        Maintains complete record of all employees including the Employee Code, Name, Demographic
        data, Salary in different heads, Department, Designation, PF account, ESI Account, etc.
        Definition of Salary head as per formula or straight away
        Leave’s as per defined by user
        Salary settings as per monthly basis, or on wages basis
        Daily/ Monthly attendance record
        Short Term & Long Term Loans
        Record of employee’s in time, out time, lunch hours, over time
        Application of salary increment formula

Payroll management makes it easy to maintain employee profile, the details allowances and deductions
applicable to an employee. You can record the employee personal, family details, his educational, past
experience, statutory details like PF No, PF nominee.

Payroll Management gives your Management the flexibility for calculating employee salary. The salary
calculation is very simple and an automated process wherein the Salary is generated in accordance with
the Attendance of the Employee for that particular month only. Time management system provides a
way to maintain shift wise employee attendance, which is useful in analysis employee late comings,
overtime, late in late out records.

Through Leave Management System, any user comes to know how many leaves are in balance (Casual
Leave, Privilege Leave, Sick Leave, etc) when the employee applies for any type of leave.

Summary reports like Professional tax register, P.F register, and monthly salary statement are generated
for further analysis.

Human Resource (HR)
H.R. plays major part in employee management. Keeps track of issues related to Human resources.

It comprises of following components:

        Employee Absent Report: This keeps records of employee who remained absent on duty
        On Duty Slip: This keeps track of employee who are out of office premises for office work or
        personal work at the time of duty




                 Manorama Infosystem|Lifeline: Hospital Management Information System          21
BLOOD BANK MANAGEMENT
This module keeps record of number of donors, blood stock and other related information. When any
donor first time comes for blood donation his entry is to be done through this master. Facility is
provided for adding different rows required for incidental charge bill and refund bill are to be set. This
module also helps keep a record of the blood donation camps.

The module also maintains donor register; blood stock register and cross match register. It also provides
various bills like incidental charge bill, refund bills, blood issue register etc.

In transaction part the system maintains discard register where all details of blood bags which are
discarded, discard’s reasons, methods of discarding, expiry reasons are entered. The information about
pre & post transfusion, reaction type like fever, back pain is also recorded.

In Proficiency test the system maintains a questionnaire between medical officer and technician.
Information related to tests which are carried on blood samples and the chemicals and methods used
for it are asked by officer.




                 Manorama Infosystem|Lifeline: Hospital Management Information System            22
FINANCIAL ACCOUNTING
Financial accounting module is linked with hospital billing module. You get online accounting of all
revenue generated along with expenses incurred. There is no need to enter the revenue entries as they
are already fetched from the billing module. All relevant information for the staff salary/wages,
consultant share, etc is available as and when required.

Financial accounting serves the following purpose:

        All revenue entries are transferred automatically from billing module
        Just enter the expense vouchers and the accounts are complete up to balance sheet
        Consultant share and other relevant Information
        User defined ledger groups & accounts
        User definition of cost centre
        Department wise income detail
        Graph with key reports

The end user can also create primary groups depending upon the nature. Sub groups under primary
group can also be created. Basic information related to ledger accounts is entered here. Hierarchical
display of accounts is also available.

Facility to provide the accounting voucher to users like Receipt, Payment, Journal, Sales, and Purchase is
also available. The system also provides various reports for users like Cash / Bank Books, Ledgers
Account, Group Summary, Month wise Sale/Purchase summary, Daily entries show in Day Book, Profit
and Loss, Trial Balance, Balance Sheet along with consolidated Ledger Account.

In all reports the system provides back tracking facility to user similar to Tally. In Account posting option
the bills for patient are entered OPD/IPD/Investigation section. The financial effect for those bills is
given here by selecting the bills to be posted to accounts. Similarly Purchase bill, Purchase Return bills
are given financial effect. Here we can also post Medical Stores bills. While posting a bill the Patient A/c
will be auto generated. Auto calculation for Professional Charges for Doctors can be done using the
system.




                  Manorama Infosystem|Lifeline: Hospital Management Information System              23
MANAGEMENT INFORMATION SYSTEM (MIS)
The purpose of this module is to provide all the information; you need about the working of your
hospital. This is an important tool to control and effectively manage the entire operation in the hospital
in a very efficient manner and take it to the path of growth.

Lifeline has hundreds of reports covering all aspects & departments of the hospital. All reports are
available for draft, windows as well as HTML format. You can also have reports for any flexible duration,
user, payment mode, department, consultant, panel, etc.

The module also provides all business reports department wise like PD credit details, concession
statement, total IPD billing statement, OPD concession statement, business statement, cash cheque
statement, department wise IPD admission and billing, OPD IPD business, department expenses
statements, patient type test wise count, pathology test count, patient type wise pathology collection ,
patient type wise diagnosis test report, OPD IPD based diagnosis income ,IPD advance/bill register.

Cost Center                                              Department Wise Income Expense
                                                         Statement
The system generates department wise income
and expenses statement. Here the user can                User defined department wise income expenses
create a user defined department along with              statement except that here you get IPD income
that the user can set hospital Income head,              based on room category.
expenses heads like salary, inventory
consumption and accounts heads. User can see
also doctor wise income and expenditure
statement.

It’s a very important part for hospital. User can
choose a detail or summary option for viewing
reports generated for Income, expense or both
income and expenses report.

Income Expense Statement
User defined department wise income expenses
statement like selected employee from a
department or selected bill heads.




                 Manorama Infosystem|Lifeline: Hospital Management Information System            24
ADMINISTRATION

 Powerful Central Security Mechanism

 User Security Management

 Group Security Management

 Functional Level Security Settings

 Resource Management

 Troubleshooting

 Log record tracking

Administration module is an important tool to control and effectively manage the entire operation in
the hospital in a very efficient manner and take it to the path of growth. The software has hundreds of
reports covering all aspects & departments of the Hospital. All reports are available for draft, windows
as well as HTML format. You can also have reports for any flexible duration, user, payment mode,
department, consultant, panel, etc.

User Rights allows user wise rights to be assigned. The authorized person can assign READ, ADD,
MODIFY, DELETE, PRINT rights to specific user.




                 Manorama Infosystem|Lifeline: Hospital Management Information System          25
MEDICAL LIBRARY MANAGEMENT
This module provides the facility to store library for drug, disease, certificates, vaccine, immunization
which can be used in various modules. It also gives different types of medical libraries to work on like:

        Disease Library: This option provided list of various diseases
        Drug Library: This option provided list of various drugs
        Drug Class Master: This option provided list of various drug class specifications
        General Advice Library
        General Information
        Certificates: This option provided list of available certificates
        Readymade prescription: This option provides various readymade combinations of drug
        Formulae Library
        Protocol Library
        Drug interaction Library
        Immunization Library: This option provides list of immunization




                 Manorama Infosystem|Lifeline: Hospital Management Information System           26
ADD ON MODULES
This module is used for taking the feedback and complaints from the patients, for maintaining the
information of ambulance and the machinery information which have to give for calibration in future.

Ambulance Performa keeps record of the performance of the ambulance with details like patient name,
accident details, and distance from the hospital, informer details, and details of the resuscitation,
medical action taken on the spot and during the transportation and opinion by patient relatives about
the ambulance service.

Patient Feedback is maintained for the hospital. We can give the rating to different departments as per
patient opinion. There is also facility to enter the suggestions and details of pending issues if any.
Complaint Book is to maintain complaints of the patients.

Machinery Information part has information of the devices which have to calibrate in future with details
like manufacturer name, serial number, identification number, calibration type, calibration period and
calibration company name in this form. Software generates Calibration schedule automatically for
various devices.

This module includes Marketing and counseling which includes mail merge, email support, SMS support,
FTP support, intranet messaging & SMS, Presentation tool, case studies.

It also includes book library management which handles book issue & return, member management.




                 Manorama Infosystem|Lifeline: Hospital Management Information System          27

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Lifeline suite ver 1.1

  • 1. LIFELINE SUITE Manorama Infosystem|Lifeline: Hospital Management Information System
  • 2. Planning, Managing and Administration will be ‘Revolutionized’ Lifeline is a comprehensive and integrated total Real time data access across various Hospital Management Solution designed by platforms Manorama Infosystem. Lifeline is designed to meet the demands of running modern Hospitals Lifeline has Client – Server Architecture, which / Clinics. The system incorporates the best has central database storage in a single healthcare practices and is designed to handle database which provides simultaneous data Administrative, Financial and the Other across applications throughout the hospital. Management Aspects of a hospital. Since all the data is stored centrally, it can be viewed simultaneously from multiple terminals Be more efficient with Lifeline giving all departments’ access to timely, up-to- date patient information. Lifeline Streamlines and integrates the Hospital operation processes and Information flow, Achieve overall wellbeing which helps to synchronize the resources namely Men, Material, Money and Equipments. Lifeline is designed to provide an Integrated Solution for the Hospital, which will help in: Take control of your Hospital and Resources Efficient Management of the hospital Enhance Patient Care Lifeline fully integrates different workflows Improve Work Efficiency within hospital, which facilities scalability, Improve Fiscal Control reliability, efficient data processing, quick Enable the Growth of the Hospital decision making, reduce maintenance costs. It Research on cases gives total integration of order entry systems, administrative system, and departmental subsystems within a hospital. Manorama Infosystem|Lifeline: Hospital Management Information System 2
  • 3. LIFELINE MODULES We have devised the following modules according to the requirements of a Multi Specialty Hospital and they integrate the various departments into a comprehensive system. Choose what you want now…. Add required modules later as your business grows Reception Management OPD Management Electronic Medical Records Casualty IPD with Nursing Station Laboratory Information System (LIS) Radiology Information System (RIS) Billing Critical Care Management With Discharge Summary Operation Theatre Management Accident and Emergency Kitchen Management and Canteen Linen and Laundry Pharmacy Management Inventory / General Stores Central Sterile Supply Department (CSSD) Payroll /HR With Time Attendance Blood Bank Financial Accounting MIS Administration Medical Library Management Add On Modules •Equipment Interface •CRM •Marketing and Counseling •Books Library Management •Utilities Manorama Infosystem|Lifeline: Hospital Management Information System 3
  • 4. RECEPTION MANAGEMENT Introduction OPD/IPD details of the patients who visit the hospital is maintained using this module. This The first point of interaction for anybody along with a record of Medical Legal cases helps coming to the Hospital is the reception counter. the administration keep a track of accident At the counter the person inquiring can get all related cases. information about the patients, doctors, departments and activities of the Hospital. All The system also helps the receptionist to help types of registration, enquiries and the people who come to enquire about appointments are scheduled through this different patients with the help of module. comprehensive search facility. The system also gives a list of patients who have outstanding Details dues that need to be paid to the hospital. All information available here is in real time and Along with this the receptionist can get multiple any enquiry about the patient status, room reports from the system, based on the query status, doctors availability or tariff’s for various sent to the system. services is on actual status since the data is constantly updated. Patient Management System takes care if major Address Book issues related to patients. This includes the Appointment Scheduling Management patient registration, his/her past history, OPD, IPD & investigation visits to the hospital and Patient Enquiry case paper details along with MLC (Medical Legal Case) record. Tariff Chart Registration of patients involves accepting Patient Management System (PMS) certain general and demographic information, referring source, consultant / department to Reference Doctor Trading visit. OPD/IPD Registration Incase the person comes to the reception counter and he/she wants to understand the Comprehensive Patient Search tariff structure for various services available at the hospital, he/she can be given these details Medical Legal Cases by looking at the tariff chart. Queries and Reports The system also helps keep a proper track of Patients Outstanding Status details pertaining to the reference doctors. These details are available in the Reception Management module. Manorama Infosystem|Lifeline: Hospital Management Information System 4
  • 5. OPD MANAGEMENT Introduction On registering through the system a unique patient identification number (Patient ID) is The first point of interaction for anybody generated and allocated to the patient. This coming to the Hospital is the reception counter. helps later in record retrieval and follow up At the counter the person inquiring can get all process. information about the patients, doctors, departments and activities of the Hospital. All Details pertaining to the patient’s consultation, types of registration, enquiries and diagnosis, lab reports etc can be entered via this appointments are scheduled through this module and can be retrieved at a later stage. module. This module also gives the doctors the facility to know which patients are in the queue for Details consultation with the help of a OPD waiting Patient demographic details, captures patient’s screen. demographic details and generates a The system also allows patients to book permanent registration number for each appointments prior to visiting the hospital. patient, which will act as a patient identifier. Along with this, the end user can attach scanned reports to the patient’s records. The end user can also give detailed remarks for the same. Patient Demographic Details Generating ID (Patient ID Generation) Consulting Details Clinical Encounters Lab Test Reports The end user (Receptionist / Authorized person) Diagnosis can also enter details pertaining to insurance against a patient’s record. Insurance Details OPD Doctors Desk Manorama Infosystem|Lifeline: Hospital Management Information System 5
  • 6. ELECTRONIC MEDICAL RECORDS Lifeline supports general as well as specialized Specialization Handled electronic medical records saving facility. The doctor can save diagnosis details/other •General/Ortho/Pediatric/Neuro/Gyneac, Obs, Infertility/Cardiac/Urology necessary details using the concerned clinical exam. Daily OPD patient update screen Each clinical exam is divided into various sections. The general clinical exam which is the Quick Prescription most common electronic medical record form contains details like BP, fever, weight and so on. SOAP Notes Writer Based on the specialization selected the clinical exam differs with specialization specific queries. Drug Details Patient medical profiling Customizable clinical parameters Image editing/storage facility Vaccine and immunization records General / systemic examination Investigations and treatment advised record Multilingual prescription facility Along with the clinical exam, Lifeline also provides multilingual support for prescriptions, CDSS – Clinical decision support system image editing and storage. Records pertaining to vaccination, treatment advised can also be CDA – Clinical document architecture stored via the system. Major enhancement is the support of ICD-10, ICD 10 – International code for diagnosis CDSS, CDA and CPT which are critical and help in maintaining electronic medical records. CPT – Current procedural terminology Manorama Infosystem|Lifeline: Hospital Management Information System 6
  • 7. CDSS: Clinical Decision Support CPT – Current procedural System terminology A clinical decision support system has been This database contains a complete listing of CPT coined as an ‘active knowledge’ system, which codes (Current Procedural Terminology) and use two or more items of patient data to HCPCS codes (Healthcare Common Procedure generate case-specific advice. Coding System). This database is fully searchable by code, description, type or CDA: Clinical Document category. Architecture CDA is a document markup standard that specifies the structure and semantics of a clinical document (such as a discharge summary or progress note) for the purpose of exchange. A CDA document is a defined and complete information object that can include text, images, sounds, and other multimedia content. It can be transferred within a message and can exist independently, outside the transferring message. ICD-10: International code for diagnosis ICD-10 is a radically upgraded diagnostic and procedural medical-coding system and will soon be mandated by the Federal government for use in the healthcare industry in insurance processing, reimbursement, and statistical data gathering. It presents a comprehensive overview of the significant changes in store for both diagnostic and procedural coding, along with detailed information on the impacts of the coding changes to medical coders, healthcare staff, physicians, software systems, documentation, and information technology. Manorama Infosystem|Lifeline: Hospital Management Information System 7
  • 8. CASUALTY Lifeline also always the end user to enter details pertaining to casualty patients. These details include Police station name, Policeman badge ID etc to handle medico-legal cases along with other details as captured under the IP/OP or Reception modules. A unique MLC number is generated for all casualty patients. Casualty & Emergency Registrations & Management includes: Casualty Management • Basic patient demographic information available at the time of registration of the casualty & updation of the same when fully available • Disposition • Temporary ATD • Consulting details • Clinical encounter • Lab test reports • Diagnosis • Services bookings • Pharmacy / Surgical details • Statutory forms & reports etc. Manorama Infosystem|Lifeline: Hospital Management Information System 8
  • 9. IPD WITH NURSING STATION The Nursing Station (In Door Patients) Management module commences when the patient is being registered and allotted a bed in the ward. It deals with the complete treatment and services provided to the patient during his stay in the hospital. During stay in the hospital, every patient is provided various services in terms of Consulting Doctor Visits, Investigations, Procedures, Medicines & Consumable, Room services, Diet, etc. All these services are entered online to the patient record through nursing station. It also interacts with the Investigation module, Departmental Store and sends the requisitions to these departments. This data serves as major input for the IPD billing. IPD with nursing station module helps in carrying out the following processes: Bed Allocation / Transfer Consultants visit entry Recording patient’s clinical data Requisition of investigations required Requisition to departmental store for medicines & consumables Information pertaining to consulting doctor, respective department, whose result can be habits, allergy, history and chief complains, filled directly at respective department. Indents provisional diagnosis ,symptoms of present for external sourcing i.e. if a patient is sent in illness along with diagnosis, and general outside lab, drugs issued from the medical examination done on admission are recorded stores is also recorded through this module. here. IPD with nursing station module also helps maintain the detail clinical history of patient, his treatment details, details of surgeries done in his stay period which are useful in future for analysis. It also serves the purpose of bed movement activities like allocation & transfer. You can get a detail history of each be allocated to a patient. Along with this, systemic record for doctor’s daily visits, treatment advised, daily temperature chart, medicine chart, intake output chart which help in patient diagnosis can be stored via this module. The nursing station can raise indents for patient investigations, which are directly seen the in Manorama Infosystem|Lifeline: Hospital Management Information System 9
  • 10. LABORATORY INFORMATION SYSTEM The tests parameters and their Normal ranges Test preparation are pre defined. The test results are entered into the software manually and a report is Investigation booking printed after verification and validation. Lifeline has facility to generate online Integration with billing and patient EMR investigation requisition, has provision for entering results for diverse tests, to store Age Investigation booking (internal and wise & Sex wise Reference range for Pathology external agencies) tests. The system has facility of Auto- Order acceptance and specimen highlighting of abnormal values. collection While creating pathology test we provide drag n Reporting templates (parameter drop facility to user for Header and parameters. values/plain text/formatted text) We keep record for outside labs. Abnormal values highlighting Laboratory Documents, sample collection & distribution to respective labs, analysis, Comparison chart maintenance of instruments, test processing, report entry and generation of business intelligence reports. External source report storage facility The system includes: ICD 10 Interface Pathology test order for the OPD/IPD patients Verification and delivery handling Facility to enter pathology result, clinical investigation, pending lab orders and map tests with laboratory Result processing with soft and hard copy Facility of sample collection and facility of test result with the normal values is Comprehensive LIS Reports available Provide clinical investigation which Carrying out number of tests and making the shows the patient wise pathology test results available promptly is very crucial for and test panel list assessing the patient's medical status and Facility of showing the pending test and deciding on the further course of action. test panel as per the patients Various types of investigations are carried out in the in the routine functioning of a hospital. Manorama Infosystem|Lifeline: Hospital Management Information System 10
  • 11. RADIOLOGY INFORMATION SYSTEM Radiology module records the functionalities of all radiology departments. Modality scheduling for machines and patient scheduling enables smooth workflow; records of investigation results can be maintained and recalled when needed and business intelligence reports are generated as and when required. Investigation reporting records, test results for various investigations with formatted text can be saved. X ray images and other details can be saved directly into the database. Once saved, the images can be deleted from the hard disk. Pending requisition status Doctor wise result / multiple result format facility Diagnostic results with formatted text Image storage facility Various auto generated PNDT reports Comprehensive RIS Reports Medical Imaging •Integrated imaging and reporting solution designed to ease the operation of various equipments, like ultrasound, color Doppler, endoscopy and microscopic camera. •Image editing facility like annotation zoom, free hand drawing, cut, copy, paste crop etc. •Viewing stored videos, clippings and images •Printing images or sending images by email •Creation of images from captured videos and stored as .jpg files •Linking of images, videos to patient data •Third party support for PACS and DICOM Manorama Infosystem|Lifeline: Hospital Management Information System 11
  • 12. BILLING Billing is considered to one of the most crucial part of the hospital management system. Lifeline facilitates centralized or de-centralized bills generation for all departments for OP / IP or Investigative patient services. Billing module gives information about the financials involved for the services rendered to patients. It gets activated the movement a patient is registered. It takes into account complete billable information right from the admission to discharge. Billing Features •Parameterized billing system based on definition of services •Charged entries for registration, consultation, radiology, laboratories, physiotherapy, special investigations, bed charges, surgery, drugs, any special services offered to patients and more. •Transaction which add the services to outpatient and bill the for the Services •This module allows the user (Hospital Billing counter end user familiar with the process of Inpatient and outpatient Billing) to generate Inpatient bills for a particular patient who has been admitted in the Hospital •This module addresses the functionalities of each department present in the hospital can generate financial details of any given department. •It also Tracks the Outside Payments, Corporate Billing. •Charges are also grouped under the Package for which the patient gets an Overall discount •At Any time IPD Patient intermediate bill is ready. If at any time patient relatives inquire about bill user can tell about patient bill like Advance Amount Total Amount, •Remaining Amount this facility is also Giving. •Bill Cancellation Facility is available at Administrative Level. •Advance Collection in the Form of Cash/Cheque/DD Facility is available. •Also giving the Facility of Billing for the Credit Party Payments. •Use different payment related functionalities •Settle bills cash/credit facilities •Advance payments and details of charity and waiver given to the patients •This module allows the user (authorized person who may be the administrator or the head of the billing department in a hospital) to enter consultation charges that may vary from one corporate to another. Consultation charges can be entered depending on the type of visit as also on the grade of the consultant. This module also allows the user to enter the percentage of amount that the hospital would collect from each consultant. Manorama Infosystem|Lifeline: Hospital Management Information System 12
  • 13. CRITICAL CARE MANAGEMENT WITH DISCHARGE SUMMARY Patient admission details and provisional diagnosis Discharge advice Discharge card and management details Attractive discharge card with selective record printing The Critical Care Management module commences when the patient is being registered and allotted a bed in the critical care. It deals with the complete admission details and services provided to the patient during his/her stay in the critical care. During stay in the critical care, every patient is provided various services in terms of consulting doctor visits, investigations, procedures, medicines & consumable, room services, diet, etc. All these services are entered online to the patient record through nursing station. It also interacts with the Investigation module, departmental store and sends the requisitions to these departments. This data serves as major input for the IPD billing. Discharge Card is provided for every Critical Care patient that includes a detailed report of investigations done, surgeries performed, treatment given along with doctor advice. Death Summary for expired patients can be generated through this module Manorama Infosystem|Lifeline: Hospital Management Information System 13
  • 14. OPERATION THEATRE MANAGEMENT Maintenance of OT and staff calendar OT scheduling Department specific OT management register Pre anesthesia checkup and fitness report Pre surgery checkup list for patients Surgery prescription information handling Surgery checklist record Anesthesia Performa Operation theatre record Standard templates for preoperative, post operative notes Comprehensive OT reports Department wise material requisition Operation theatre management module helps Records the details of the anesthesia in efficient management of the Operation given during the surgical procedure and theatres. A checklist for different types of notes the type, amount and duration of surgery aids the staff gearing up for a surgery. the anesthesia Plan and document post anesthesia Pre-defining standard notes aids the staff in recovery and subsequent management generating pre-operative, operative, and post- of the patient operative notes. Surgical items used during the surgery can indented through the system from the central sterile supplies department. Operation theatre management under Lifeline helps to: Enter pre anesthesia check details Details of Fitness report for anesthesia Permits scheduling of a patient for a given surgery at any available time/date rescheduling, cancellation and quick confirmation of booked slots Active runtime check on the availability of team members before confirmation Manorama Infosystem|Lifeline: Hospital Management Information System 14
  • 15. ACCIDENT AND EMERGENCY This module helps in maintaining following details: Patient’s demographic details in case of emergency & accidental cases. Police station name, policeman badge ID etc to handle medico-legal cases along with other details as captured under the IP/OP or reception modules. A unique MLC number is generated for all casualty patients. Ambulance Performa keeps record of the performance of the ambulance with details like patient name, accident details, and distance from the hospital, informer details, and details of the resuscitation, medical action taken on the spot and during the transportation and opinion by patient relatives about the ambulance service. Manorama Infosystem|Lifeline: Hospital Management Information System 15
  • 16. KITCHEN MANAGEMENT AND CANTEEN This module is specially developed for dieticians working at the hospital. Patients are advised a specific diet habit by the dietician according to the diagnosis or illness. The module can used to record the results of test performed, instructions given to patient. Patients are advised a specific diet habit by the dietician according to the diagnosis or illness. Benefits and Features • Record different parameters useful in diet planning • Give diet instructions to patient • Suggest diet menus according to diet • Maintain IPD patient diet record • Maintain the record of diet kitchen • Recipe, food item and food menu generation • Patient wise diet chart and diet food preparation • Prepare the commodity requirement list preparation • Linked with the inventory module for the stock maintenance • Maintenance of linen and their status • Requests for fresh linen from wards • Procurement of fresh linen Manorama Infosystem|Lifeline: Hospital Management Information System 16
  • 17. LINEN AND LAUNDRY Opening stock Material Management Register • Outward register • Inward register Backup material management Reports Entry of condemned items Linen change scheduling and staffing Time keeping : scheduled v/s actual Linked with inventory module for stock maintenance Requisition from wards This module deals with the Linen and Laundry Maintain separate stock of each and items in different departments of the hospital every department along with their purchase and supplier details. Maintain vendor details from whom Requisitions for different items/equipment are items are being purchased / consumed sent to this Linen and Laundry Department from Linen department can acknowledge different departments and accordingly the return of purchased item department issues items/equipment to various Items can be issued according to FIFO departments and generate purchase orders for Maintain reorder level of items and purchases. warn accordingly Keep records of inward and outward of The module helps in doing following tasks: the all kind of linen items .i.e. send to Maintain details of all items, its the laundry and received from the suppliers and purchase laundry Categorize under different groups Maintain linen department stock Define items for every department i.e. a register particular department will be able to Time keeping (Scheduling Vs Actual) view only those items which comes under it Generate purchase orders Manorama Infosystem|Lifeline: Hospital Management Information System 17
  • 18. PHARMACY MANAGEMENT Lifeline also provides a module that helps a hospital manage its medical store. Here we maintain record like supplier details which directly goes to sundry creditors group. Customer master who is used for sale and sale return. Records of sales man master, doctor master, manufacturer master, tax master, item type master for storing allopathic, ayurvedic etc. Also maintain item wise drug master, scheme master In transaction part we maintain item wise opening stock entry. To generate purchase order to supplier. This part we generate various bills like purchase bill, purchase return bill, Sales bill, Sales return bills. User can also create various transactions like receipt against Sales Bills or Purchase return, Payment vouchers against Purchase or Sale Return. Facilities for transferring stock from medical stores to IPD admit patients are also provided. Manorama Infosystem|Lifeline: Hospital Management Information System 18
  • 19. INVENTORY / GENERAL STORES This module deals with the inventory of all hospital equipments, materials, consumables, and medicines, implants & asset items in different departments of the hospital along with their purchase and supplier details. Requisitions for different items/equipment are sent to this store from different departments and accordingly the central store issues items/equipment to various departments and generate purchase orders for purchases. This module helps to: Maintain the details of all items, its suppliers and purchase details Group and categorize Items Define Items for the store i.e. a particular store will be able to view only those items which comes under it Generate purchase order Maintain separate stock of central store & departmental store Maintain vendor details from whom items are being purchased / consumed Maintain acknowledgement record of return of purchased items Maintain strict check on the expiry date of medicines & consumables Issue items according to FIFO Maintain reorder level of items and warn accordingly Central Store Inventory verification against item inward. The software provides facility for direct purchase (Without Used to keep total track of hospital inventory. Inward), purchase for accepted items and The Central Store module ensures that there is rejection return after item verification, a round the clock availability of a sufficient purchase return is also provided. quantity of drugs and consumable material for the patients. Requisitions Departmental Inventory Requisition is raised from other departments. From hospital inventory stock is issued for their It is totally independent of central store daily use. The store keeper can make stock inventory. It is used to keep small inventory of transfers against this requisition directly. individual department which has stock which is not concerned with central stores like ICU emergency drugs stock. Transactions Handles purchase order to supplier for purchasing items required for hospital, inward against the supplier purchase order, item Manorama Infosystem|Lifeline: Hospital Management Information System 19
  • 20. CENTRAL STERILE SUPPLY DEPARTMENT (CSSD) The purpose of this module is to provide all the information about to make reliably sterilized articles available at the required time and place for any agreed purpose in the Hospital as economically as possible, having regard to the need to conserve the time of users . The module gives following facilities: Rinsing: Entries of rinsing of articles after use should not be permitted Cleaning: Entries of cleaned devices Drying: Entries of drying Inspection and Assembly: Entry of inspected item Packaging: Articles should preferably be packed in porous material Labeling: Each pack should be marked with nomenclature of the article Sterilization, storage ,distribution Manorama Infosystem|Lifeline: Hospital Management Information System 20
  • 21. PAYROLL / HR WITH TIME ATTENDANCE Payroll Maintains complete record of all employees including the Employee Code, Name, Demographic data, Salary in different heads, Department, Designation, PF account, ESI Account, etc. Definition of Salary head as per formula or straight away Leave’s as per defined by user Salary settings as per monthly basis, or on wages basis Daily/ Monthly attendance record Short Term & Long Term Loans Record of employee’s in time, out time, lunch hours, over time Application of salary increment formula Payroll management makes it easy to maintain employee profile, the details allowances and deductions applicable to an employee. You can record the employee personal, family details, his educational, past experience, statutory details like PF No, PF nominee. Payroll Management gives your Management the flexibility for calculating employee salary. The salary calculation is very simple and an automated process wherein the Salary is generated in accordance with the Attendance of the Employee for that particular month only. Time management system provides a way to maintain shift wise employee attendance, which is useful in analysis employee late comings, overtime, late in late out records. Through Leave Management System, any user comes to know how many leaves are in balance (Casual Leave, Privilege Leave, Sick Leave, etc) when the employee applies for any type of leave. Summary reports like Professional tax register, P.F register, and monthly salary statement are generated for further analysis. Human Resource (HR) H.R. plays major part in employee management. Keeps track of issues related to Human resources. It comprises of following components: Employee Absent Report: This keeps records of employee who remained absent on duty On Duty Slip: This keeps track of employee who are out of office premises for office work or personal work at the time of duty Manorama Infosystem|Lifeline: Hospital Management Information System 21
  • 22. BLOOD BANK MANAGEMENT This module keeps record of number of donors, blood stock and other related information. When any donor first time comes for blood donation his entry is to be done through this master. Facility is provided for adding different rows required for incidental charge bill and refund bill are to be set. This module also helps keep a record of the blood donation camps. The module also maintains donor register; blood stock register and cross match register. It also provides various bills like incidental charge bill, refund bills, blood issue register etc. In transaction part the system maintains discard register where all details of blood bags which are discarded, discard’s reasons, methods of discarding, expiry reasons are entered. The information about pre & post transfusion, reaction type like fever, back pain is also recorded. In Proficiency test the system maintains a questionnaire between medical officer and technician. Information related to tests which are carried on blood samples and the chemicals and methods used for it are asked by officer. Manorama Infosystem|Lifeline: Hospital Management Information System 22
  • 23. FINANCIAL ACCOUNTING Financial accounting module is linked with hospital billing module. You get online accounting of all revenue generated along with expenses incurred. There is no need to enter the revenue entries as they are already fetched from the billing module. All relevant information for the staff salary/wages, consultant share, etc is available as and when required. Financial accounting serves the following purpose: All revenue entries are transferred automatically from billing module Just enter the expense vouchers and the accounts are complete up to balance sheet Consultant share and other relevant Information User defined ledger groups & accounts User definition of cost centre Department wise income detail Graph with key reports The end user can also create primary groups depending upon the nature. Sub groups under primary group can also be created. Basic information related to ledger accounts is entered here. Hierarchical display of accounts is also available. Facility to provide the accounting voucher to users like Receipt, Payment, Journal, Sales, and Purchase is also available. The system also provides various reports for users like Cash / Bank Books, Ledgers Account, Group Summary, Month wise Sale/Purchase summary, Daily entries show in Day Book, Profit and Loss, Trial Balance, Balance Sheet along with consolidated Ledger Account. In all reports the system provides back tracking facility to user similar to Tally. In Account posting option the bills for patient are entered OPD/IPD/Investigation section. The financial effect for those bills is given here by selecting the bills to be posted to accounts. Similarly Purchase bill, Purchase Return bills are given financial effect. Here we can also post Medical Stores bills. While posting a bill the Patient A/c will be auto generated. Auto calculation for Professional Charges for Doctors can be done using the system. Manorama Infosystem|Lifeline: Hospital Management Information System 23
  • 24. MANAGEMENT INFORMATION SYSTEM (MIS) The purpose of this module is to provide all the information; you need about the working of your hospital. This is an important tool to control and effectively manage the entire operation in the hospital in a very efficient manner and take it to the path of growth. Lifeline has hundreds of reports covering all aspects & departments of the hospital. All reports are available for draft, windows as well as HTML format. You can also have reports for any flexible duration, user, payment mode, department, consultant, panel, etc. The module also provides all business reports department wise like PD credit details, concession statement, total IPD billing statement, OPD concession statement, business statement, cash cheque statement, department wise IPD admission and billing, OPD IPD business, department expenses statements, patient type test wise count, pathology test count, patient type wise pathology collection , patient type wise diagnosis test report, OPD IPD based diagnosis income ,IPD advance/bill register. Cost Center Department Wise Income Expense Statement The system generates department wise income and expenses statement. Here the user can User defined department wise income expenses create a user defined department along with statement except that here you get IPD income that the user can set hospital Income head, based on room category. expenses heads like salary, inventory consumption and accounts heads. User can see also doctor wise income and expenditure statement. It’s a very important part for hospital. User can choose a detail or summary option for viewing reports generated for Income, expense or both income and expenses report. Income Expense Statement User defined department wise income expenses statement like selected employee from a department or selected bill heads. Manorama Infosystem|Lifeline: Hospital Management Information System 24
  • 25. ADMINISTRATION Powerful Central Security Mechanism User Security Management Group Security Management Functional Level Security Settings Resource Management Troubleshooting Log record tracking Administration module is an important tool to control and effectively manage the entire operation in the hospital in a very efficient manner and take it to the path of growth. The software has hundreds of reports covering all aspects & departments of the Hospital. All reports are available for draft, windows as well as HTML format. You can also have reports for any flexible duration, user, payment mode, department, consultant, panel, etc. User Rights allows user wise rights to be assigned. The authorized person can assign READ, ADD, MODIFY, DELETE, PRINT rights to specific user. Manorama Infosystem|Lifeline: Hospital Management Information System 25
  • 26. MEDICAL LIBRARY MANAGEMENT This module provides the facility to store library for drug, disease, certificates, vaccine, immunization which can be used in various modules. It also gives different types of medical libraries to work on like: Disease Library: This option provided list of various diseases Drug Library: This option provided list of various drugs Drug Class Master: This option provided list of various drug class specifications General Advice Library General Information Certificates: This option provided list of available certificates Readymade prescription: This option provides various readymade combinations of drug Formulae Library Protocol Library Drug interaction Library Immunization Library: This option provides list of immunization Manorama Infosystem|Lifeline: Hospital Management Information System 26
  • 27. ADD ON MODULES This module is used for taking the feedback and complaints from the patients, for maintaining the information of ambulance and the machinery information which have to give for calibration in future. Ambulance Performa keeps record of the performance of the ambulance with details like patient name, accident details, and distance from the hospital, informer details, and details of the resuscitation, medical action taken on the spot and during the transportation and opinion by patient relatives about the ambulance service. Patient Feedback is maintained for the hospital. We can give the rating to different departments as per patient opinion. There is also facility to enter the suggestions and details of pending issues if any. Complaint Book is to maintain complaints of the patients. Machinery Information part has information of the devices which have to calibrate in future with details like manufacturer name, serial number, identification number, calibration type, calibration period and calibration company name in this form. Software generates Calibration schedule automatically for various devices. This module includes Marketing and counseling which includes mail merge, email support, SMS support, FTP support, intranet messaging & SMS, Presentation tool, case studies. It also includes book library management which handles book issue & return, member management. Manorama Infosystem|Lifeline: Hospital Management Information System 27