2. NON VERBAL COMMUNICATION
Nonverbal communication is the process of communication through
sending and receiving wordless (mostly visual) cues between people. It is
sometimes mistakenly referred to as body language (kinesics), but
nonverbal communication encompasses much more, such as use of
voice (paralanguage), touch (haptics), distance (proxemics), and physical
environments/appearance.
3. Haptics
Haptic communication is a form of
nonverbal communication and the way by
which people and animals communicate via
touching.Touch is the most effective means
to communicate feelings and emotions.
The withholding of touch may communicate
a variety of negative feelings.
4. Touch in Animals
Gentling – stroking and touching of newborn
animals.
Licking – to clean the offspring. Also plays in
important role in stimulating the
physiological functions of newborn animals
and therefore contributes to their survival.
6. Touch in Humans
Tactile communication in the early stages of
life may establish the foundation of all other
forms of communication that humans later
develop.
As one grows older, the frequency of touch
decreases.
Touch sometimes help better than verbal
communication.
7. Categories of Touch
Friendship-Warmth Touch – lets another person
know we care for, value, and have an interest in her
or him. Probably the most difficult to interpret,
both for the receiver of the touch and the outsider.
Boys distance themselves from their parents at an
earlier age than girls. There is more touching with
the same sex parent than with cross-sex parents.
9. Categories of Touch
Professional-Functional Touch – Managers
should know the effectiveness of
using touch while communicating to
subordinates, but need to be cautious and
understand how touch can be
misunderstood. A hand on the shoulder for
one person may mean a supportive gesture,
while it could mean a sexual advance to
another person
A handshake or a pat on the back.
11. Categories of Touch
Social-Polite Touch – serves to communicate
a limited form of interpersonal involvement.
We touch another person as more than a
mere object.
Blessing some one or meeting in a party or
just a casual meeting.
13. Categories of Touch
Love-Intimacy Touch – may include caressing the
cheek, holding another person around the waist,
hugging, embracing, kissing, and many other
gestures that signal a particularly close and involved
association between individuals.
Public touch can serve as a ‘tie sign’ that shows
others that your partner is “taken”.
Touching between married couples may help
maintain good health.
15. Categories of Touch
Sexual-Arousal Touch – often equated with
intimate touch. Is the most intense form of
touch. It also may be the most
communicative.
Hugging- The embrace is the most basic way
of telling someone that you love them and
possibly need them too.
Kissing- Moving in concert by turning heads
to allow for the lips to touch is the final part
of the fourth stage of courtship, the kiss.