Personal Information
Entreprise/Lieu de travail
Brussels, Brabant Belgium
Profession
Customer Experience Architect
Secteur d’activité
Consulting / Advisory
Site Web
www.alainthys.com
À propos
I help companies upgrade their customer, employee and shareholder reality.
Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide.
Today, my start Customerfit helps experience professionals make the world a more customer friendly place.
With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb.
Feel free to get in touch for a virtual coffee. I always like to meet new people.
Mots-clés
marketing
innovation
retail
customer-centricity
advertising
alain thys
nps
strategy
customer
net promoter score
customer experience
futurelab
media
centricity
horizon
history
orthodoxy
design
office
employee engagement
employee experience
demographics
trends
product design
3d printing
people
fred reichheld
sales promotions
marketing and advertising
fmcg
storytelling
transmedia
television
transmission control protocol
communication
profitability
service
sales
relevance
reputation
engagement
2.0
web
digital
agency
agencies
romania
market
forecast
Tout plus
Présentations
(18)
Tout voir
J’aime
(23)
Tout voir
Design in Tech Report 2018
John Maeda
•
il y a 4 ans
Transforming brand and culture at NN Group
UNLEASH
•
il y a 6 ans
Slides That Rock
Slides That Rock
•
il y a 11 ans
[Fr] La communication digitale expliquée à mon boss 2013 - les slides
A Mon Boss
•
il y a 9 ans
20 things about SUE Amsterdam
SUE Amsterdam
•
il y a 10 ans
[EN] scenarios for the future of social media
Orange
•
il y a 10 ans
THE PIXEL LAB 2010: Monique de Haas of Dondersteen Media - Social Media & Audience Engagement Design
power to the pixel
•
il y a 12 ans
"From social gimmicks to social business. Storytelling in the social age." for PromaxBDA
Polle de Maagt
•
il y a 10 ans
Storytelling to storys€lling
Tribal Impact
•
il y a 11 ans
Getting started in Transmedia Storytelling
Robert Pratten
•
il y a 12 ans
The Science of Social Media
Dan Zarrella
•
il y a 12 ans
2010 Customer Experience Impact Report
RightNow Technologies
•
il y a 12 ans
Shopping Reinvented: Next Generation Apparel Retailing
Escalate Retail is now part of RedPrairie
•
il y a 12 ans
Creating Start-Up Success
Alexander Osterwalder
•
il y a 12 ans
Experience Design + The Digital Agency (Phizzpop version)
David Armano
•
il y a 15 ans
Mass Media vs. User-Generated Content
Gustavo Machado
•
il y a 15 ans
Serendipity 2.0: Missing Third Places of Learning
Teemu Arina
•
il y a 15 ans
A Prescription for Marketers
David Armano
•
il y a 15 ans
Death by PowerPoint
Alexei Kapterev
•
il y a 15 ans
"How to" : Visual Effects in PowerPoint 2003
Mark Normand
•
il y a 15 ans
Innovation and Strategic Growth
Idris Mootee
•
il y a 15 ans
Conversation by Design
David Armano
•
il y a 15 ans
Emerging Media's Impact on the Customer Experience
David Armano
•
il y a 15 ans
Présentations
(18)
Tout voir
J’aime
(23)
Tout voir
Design in Tech Report 2018
John Maeda
•
il y a 4 ans
Transforming brand and culture at NN Group
UNLEASH
•
il y a 6 ans
Slides That Rock
Slides That Rock
•
il y a 11 ans
[Fr] La communication digitale expliquée à mon boss 2013 - les slides
A Mon Boss
•
il y a 9 ans
20 things about SUE Amsterdam
SUE Amsterdam
•
il y a 10 ans
[EN] scenarios for the future of social media
Orange
•
il y a 10 ans
THE PIXEL LAB 2010: Monique de Haas of Dondersteen Media - Social Media & Audience Engagement Design
power to the pixel
•
il y a 12 ans
"From social gimmicks to social business. Storytelling in the social age." for PromaxBDA
Polle de Maagt
•
il y a 10 ans
Storytelling to storys€lling
Tribal Impact
•
il y a 11 ans
Getting started in Transmedia Storytelling
Robert Pratten
•
il y a 12 ans
The Science of Social Media
Dan Zarrella
•
il y a 12 ans
2010 Customer Experience Impact Report
RightNow Technologies
•
il y a 12 ans
Shopping Reinvented: Next Generation Apparel Retailing
Escalate Retail is now part of RedPrairie
•
il y a 12 ans
Creating Start-Up Success
Alexander Osterwalder
•
il y a 12 ans
Experience Design + The Digital Agency (Phizzpop version)
David Armano
•
il y a 15 ans
Mass Media vs. User-Generated Content
Gustavo Machado
•
il y a 15 ans
Serendipity 2.0: Missing Third Places of Learning
Teemu Arina
•
il y a 15 ans
A Prescription for Marketers
David Armano
•
il y a 15 ans
Death by PowerPoint
Alexei Kapterev
•
il y a 15 ans
"How to" : Visual Effects in PowerPoint 2003
Mark Normand
•
il y a 15 ans
Innovation and Strategic Growth
Idris Mootee
•
il y a 15 ans
Conversation by Design
David Armano
•
il y a 15 ans
Emerging Media's Impact on the Customer Experience
David Armano
•
il y a 15 ans
Personal Information
Entreprise/Lieu de travail
Brussels, Brabant Belgium
Profession
Customer Experience Architect
Secteur d’activité
Consulting / Advisory
Site Web
www.alainthys.com
À propos
I help companies upgrade their customer, employee and shareholder reality.
Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide.
Today, my start Customerfit helps experience professionals make the world a more customer friendly place.
With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb.
Feel free to get in touch for a virtual coffee. I always like to meet new people.
Mots-clés
marketing
innovation
retail
customer-centricity
advertising
alain thys
nps
strategy
customer
net promoter score
customer experience
futurelab
media
centricity
horizon
history
orthodoxy
design
office
employee engagement
employee experience
demographics
trends
product design
3d printing
people
fred reichheld
sales promotions
marketing and advertising
fmcg
storytelling
transmedia
television
transmission control protocol
communication
profitability
service
sales
relevance
reputation
engagement
2.0
web
digital
agency
agencies
romania
market
forecast
Tout plus