SlideShare une entreprise Scribd logo
  • Mettre en ligne
  • Accueil
  • Explorer
  • S’identifier
  • S’inscrire
SlideShare une entreprise Scribd logo
  • Accueil
  • Explorer
  • Mettre en ligne
  • S’identifier
  • S’inscrire

Nous avons mis à jour notre politique de confidentialité. Cliquez ici pour consulter les détails. Cliquez ici pour consulter les détails.

×
×
×
×
×
×
Alain Thys

Alain Thys

507 Abonné
19 SlideShares 3 Clipboards 507 Abonné 291 Suivis
  • Débloquer l’utilisateur Bloquer l’utilisateur
19 SlideShares 3 Clipboards 507 Abonné 291 Suivis

Personal Information
Entreprise/Lieu de travail
Brussels, Brabant Belgium
Profession
Customer Experience Architect
Secteur d’activité
Consulting / Advisory
Site Web
www.alainthys.com
À propos
I help companies upgrade their customer, employee and shareholder reality. Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide. Today, my start Customerfit helps experience professionals make the world a more customer friendly place. With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb. Feel free to get in touch for a virtual coffee. I always like to meet new people.
Coordonnées
Mots-clés
marketing innovation retail customer-centricity advertising alain thys nps strategy customer net promoter score customer experience futurelab media centricity horizon history orthodoxy design office employee engagement employee experience demographics trends product design 3d printing people fred reichheld sales promotions marketing and advertising fmcg storytelling transmedia television transmission control protocol communication profitability service sales relevance reputation engagement 2.0 web digital agency agencies romania market forecast
Tout plus
Présentations (18)
Tout voir
I Am The Media
il y a 15 ans • 45909 Vues
Reflecting on Marketing Accountability
il y a 15 ans • 8528 Vues
Marketing Bushido Short
il y a 15 ans • 2626 Vues
Marketing Challenge: Can We Profit From Povery?
il y a 15 ans • 1234 Vues
Marketing3 Presentation
il y a 15 ans • 15151 Vues
8 Thoughts For 2008
il y a 15 ans • 1015 Vues
Customer Centric Retail Innovation - Bucharest May 29, 2008
il y a 14 ans • 5172 Vues
Romanian Retail 2.0
il y a 14 ans • 4479 Vues
Reconsidering the Advertising Industry
il y a 14 ans • 16558 Vues
Change Marketing v01
il y a 13 ans • 3461 Vues
So you want to be customer centric?
il y a 12 ans • 8106 Vues
Storytelling and TV Advertising (No Story, No Glory)
il y a 11 ans • 1689 Vues
From Sales Promotions to Sales Promoters
il y a 11 ans • 3991 Vues
Barriers to Customer-Centricity
il y a 10 ans • 3991 Vues
The Impact of 3D on Retail
il y a 9 ans • 1736 Vues
So you want to be innovative
il y a 9 ans • 2014 Vues
Consumer trends and the way they affect retail
il y a 8 ans • 8792 Vues
Digitalisation in the leisure industry
il y a 5 ans • 129 Vues
Documents (1)
5 ancient orthodoxies that still shape the way we work today
il y a 1 an • 109 Vues
J’aime (23)
Tout voir
Design in Tech Report 2018
John Maeda • il y a 4 ans
Transforming brand and culture at NN Group
UNLEASH • il y a 6 ans
Slides That Rock
Slides That Rock • il y a 11 ans
[Fr] La communication digitale expliquée à mon boss 2013 - les slides
A Mon Boss • il y a 9 ans
20 things about SUE Amsterdam
SUE Amsterdam • il y a 10 ans
[EN] scenarios for the future of social media
Orange • il y a 10 ans
THE PIXEL LAB 2010: Monique de Haas of Dondersteen Media - Social Media & Audience Engagement Design
power to the pixel • il y a 12 ans
"From social gimmicks to social business. Storytelling in the social age." for PromaxBDA
Polle de Maagt • il y a 10 ans
Storytelling to storys€lling
Tribal Impact • il y a 11 ans
Getting started in Transmedia Storytelling
Robert Pratten • il y a 12 ans
The Science of Social Media
Dan Zarrella • il y a 12 ans
2010 Customer Experience Impact Report
RightNow Technologies • il y a 12 ans
Shopping Reinvented: Next Generation Apparel Retailing
Escalate Retail is now part of RedPrairie • il y a 12 ans
Creating Start-Up Success
Alexander Osterwalder • il y a 12 ans
Experience Design + The Digital Agency (Phizzpop version)
David Armano • il y a 15 ans
Mass Media vs. User-Generated Content
Gustavo Machado • il y a 15 ans
Serendipity 2.0: Missing Third Places of Learning
Teemu Arina • il y a 15 ans
A Prescription for Marketers
David Armano • il y a 15 ans
Death by PowerPoint
Alexei Kapterev • il y a 15 ans
"How to" : Visual Effects in PowerPoint 2003
Mark Normand • il y a 15 ans
Innovation and Strategic Growth
Idris Mootee • il y a 15 ans
Conversation by Design
David Armano • il y a 15 ans
Emerging Media's Impact on the Customer Experience
David Armano • il y a 15 ans
  • Activité
  • À propos

Présentations (18)
Tout voir
I Am The Media
il y a 15 ans • 45909 Vues
Reflecting on Marketing Accountability
il y a 15 ans • 8528 Vues
Marketing Bushido Short
il y a 15 ans • 2626 Vues
Marketing Challenge: Can We Profit From Povery?
il y a 15 ans • 1234 Vues
Marketing3 Presentation
il y a 15 ans • 15151 Vues
8 Thoughts For 2008
il y a 15 ans • 1015 Vues
Customer Centric Retail Innovation - Bucharest May 29, 2008
il y a 14 ans • 5172 Vues
Romanian Retail 2.0
il y a 14 ans • 4479 Vues
Reconsidering the Advertising Industry
il y a 14 ans • 16558 Vues
Change Marketing v01
il y a 13 ans • 3461 Vues
So you want to be customer centric?
il y a 12 ans • 8106 Vues
Storytelling and TV Advertising (No Story, No Glory)
il y a 11 ans • 1689 Vues
From Sales Promotions to Sales Promoters
il y a 11 ans • 3991 Vues
Barriers to Customer-Centricity
il y a 10 ans • 3991 Vues
The Impact of 3D on Retail
il y a 9 ans • 1736 Vues
So you want to be innovative
il y a 9 ans • 2014 Vues
Consumer trends and the way they affect retail
il y a 8 ans • 8792 Vues
Digitalisation in the leisure industry
il y a 5 ans • 129 Vues
Documents (1)
5 ancient orthodoxies that still shape the way we work today
il y a 1 an • 109 Vues
J’aime (23)
Tout voir
Design in Tech Report 2018
John Maeda • il y a 4 ans
Transforming brand and culture at NN Group
UNLEASH • il y a 6 ans
Slides That Rock
Slides That Rock • il y a 11 ans
[Fr] La communication digitale expliquée à mon boss 2013 - les slides
A Mon Boss • il y a 9 ans
20 things about SUE Amsterdam
SUE Amsterdam • il y a 10 ans
[EN] scenarios for the future of social media
Orange • il y a 10 ans
THE PIXEL LAB 2010: Monique de Haas of Dondersteen Media - Social Media & Audience Engagement Design
power to the pixel • il y a 12 ans
"From social gimmicks to social business. Storytelling in the social age." for PromaxBDA
Polle de Maagt • il y a 10 ans
Storytelling to storys€lling
Tribal Impact • il y a 11 ans
Getting started in Transmedia Storytelling
Robert Pratten • il y a 12 ans
The Science of Social Media
Dan Zarrella • il y a 12 ans
2010 Customer Experience Impact Report
RightNow Technologies • il y a 12 ans
Shopping Reinvented: Next Generation Apparel Retailing
Escalate Retail is now part of RedPrairie • il y a 12 ans
Creating Start-Up Success
Alexander Osterwalder • il y a 12 ans
Experience Design + The Digital Agency (Phizzpop version)
David Armano • il y a 15 ans
Mass Media vs. User-Generated Content
Gustavo Machado • il y a 15 ans
Serendipity 2.0: Missing Third Places of Learning
Teemu Arina • il y a 15 ans
A Prescription for Marketers
David Armano • il y a 15 ans
Death by PowerPoint
Alexei Kapterev • il y a 15 ans
"How to" : Visual Effects in PowerPoint 2003
Mark Normand • il y a 15 ans
Innovation and Strategic Growth
Idris Mootee • il y a 15 ans
Conversation by Design
David Armano • il y a 15 ans
Emerging Media's Impact on the Customer Experience
David Armano • il y a 15 ans
Personal Information
Entreprise/Lieu de travail
Brussels, Brabant Belgium
Profession
Customer Experience Architect
Secteur d’activité
Consulting / Advisory
Site Web
www.alainthys.com
À propos
I help companies upgrade their customer, employee and shareholder reality. Over the past three decades I have had the privilege to see my team's work impact over half a billion customers world wide. Today, my start Customerfit helps experience professionals make the world a more customer friendly place. With a team of expert associates, I also architect transformative and profitable customer, employee and shareholder experiences. Yes, I consider architecting to be a verb. Feel free to get in touch for a virtual coffee. I always like to meet new people.
Coordonnées
Mots-clés
marketing innovation retail customer-centricity advertising alain thys nps strategy customer net promoter score customer experience futurelab media centricity horizon history orthodoxy design office employee engagement employee experience demographics trends product design 3d printing people fred reichheld sales promotions marketing and advertising fmcg storytelling transmedia television transmission control protocol communication profitability service sales relevance reputation engagement 2.0 web digital agency agencies romania market forecast
Tout plus

Modal header

  • À propos
  • Assistance clientèle
  • Conditions générales
  • Confidentialité
  • Droits d’auteur
  • Préférences en matière de cookies
  • Ne pas vendre ou partager mes informations personnelles
Français
English
Español
Português
Langue courante: Français
Deutsch

© 2023 SlideShare from Scribd

Nous avons mis à jour notre politique de confidentialité.

Nous avons mis à jour notre politique de confidentialité pour nous conformer à l'évolution des réglementations mondiales en matière de confidentialité et pour vous informer de la manière dont nous utilisons vos données de façon limitée.

Vous pouvez consulter les détails ci-dessous. En cliquant sur Accepter, vous acceptez la politique de confidentialité mise à jour.

Merci!

Afficher la politique de confidentialité mise à jour
Nous avons rencontré un problème, veuillez réessayer.