Want to take your problem-solving skills to a new level? email me: alanbarker830@btinternet.com These slides summarise a training session that I often run alone or as part of a larger event. The training is always highly interactive; we apply all the tools and techniques in this presentation to real problems offered by participants, in the hope of finding real solutions. We usually find some! Check out my book: How to Solve Almost Any Problem, published by Pearson.