2. 1. Decide on your business priorities
2. For each priority, what is the timescale?
3. For each priority, who should receive the new solution?
4. Who will sponsor the implementation in each business area?
5. How will you measure success?
Getting Started on your journey to
Engagement & Collaboration
3. Which Benefits are your top Priority?
Increased Revenue & Profits
Improved Innovation Better Loyalty & Retention
Improved Transparency
Secure File Sharing &
Production
Working with People
Outside the Organisation
Driving Innovation
Improving Quality Improved Task, Issue and
Project Management
Knowledge Capture & Management
Improved Communications
Social Learning
4. Prioritize (example)
Short Term Medium Term Long Term
For an organisation in the banking & finance sectors
Improve
transparency in
the sales &
marketing
departments
Increase
Loyalty &
Retention of
Customers &
Staff
Increase
Revenues &
Profits
5. Improve transparency in the sales & marketing departments
Secure File Sharing &
Production
Improved Task, Issue and
Project Management
Knowledge Capture & Management
Increase Loyalty & Retention of Customers and Staff
Working with People
Outside the Organisation
Knowledge Capture & Management
Improved Communications
Increase Revenues & Profits
Improving Quality
Improved Task, Issue and
Project Management
Social Learning Knowledge Capture & Management
1
2
3
6. 1. Find sponsors in each business area who have the authority and
time to act.
2. Demonstrate the business benefits and what the solution looks
like.
3. Ask them to be vocal and visible in the project to ensure uptake.
4. Ask for their commitment to make the project a success.
Who will Sponsor your Project?
7. 1. To drive the implementation across your organization, how will
you know if you are successful?
2. What measurements will you make before and after each
iteration?
How will you measure success?
9. 1. Do you have areas of your business which would benefit from
increased engagement and collaboration?
2. What steps do we need to take to help demonstrate the
business value?
3. Who else should we meet to discuss the requirements and
approach?
4. What would the architecture look like? Public cloud, private
cloud, on-premises, hybrid?
5. What timescale would you envisage the implementation taking?
Implementation Checklist