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What is digital marketing?
 Digital marketing is marketing that makes use of
electronic devices like desktops, laptops, phones
and tabs.
 Digital marketing applies technologies or
platforms such as websites, e-mail, apps and
social networks.
5 C’s of Digital Marketing
Digital MarketingStrategy
 There are 5 components of Digital marketing
strategy:
1. Know your business
2. Know the competition
3. Know your customers
4. Know what you want to achieve
5. Know how you’re doing
Why Digital marketing ?
 More Than 800 million internet users in the
world , thus a great potential to reach
throughout the world.
 300 million Internet users in India: the third
largest user base in the world having 14%
growth every year comprising around 9 %
share of World’s internet users.
Thus , compare to traditional
marketing the customer database is very large
and also its reach.
Some facts :
Some facts :
Consumer Buying Cycle :
Awareness Interest Desire Action
Extendedconsumer BuyingCycle –7 stage
pathway
What does
it do for me
Is it for
me ?
Which
one ?
This one
This is
just what I
wanted
They
care
about
me
These are
great .
You
should
get one
WebsiteDeveloping
 “First impression is the last impression” , as it is said and thus
it’s very important in this case too. Your website is
the home to your customers , it represents you ,
your company and more important your products.
If the website is good i.e. having good content ,
creative arts and easy to understand than the
customers will easily comfortable with your
product . The website should easily be
understandable i.e. it should not have lot of
multimedia images and text which affect the
showcase of your content.
Marketing Strategy Of
Yesteryears
News
paper
Radio
Directories
Flyers
TV
Traditional planningaround the consumer buying
Cycle
Awarenes
s
involvem
ent
Active
consider
ation
Purchase
(conversi
on)
Consum
ption
Relationshi
p building
Advocac
y
Television
Press
advertorial
s
Directorie
s
POS*
coupon
s
After sales
program
Loyalty Program
* POS:-Point of Scale
Traditionalmarketing
 Outbound Marketing
 One way communication
 Customers are sought out
 No added value
 Repetitive and boring
Result :
86% people skip Television Ads
44% of direct mail never opened
Needof the hour
 In bound Marketing
 Two way communication
 Customer seeks you out
 Added Value – education entertainment
Opportunity
 Growth rate of digital media – 30%
 Growth rate of traditional industries – 5-10%
 Internet penetration in India – 20 % ( 450 million
by Oct 2015)
 In absolute number this coverage is 10 times the
population of Australia
 Internet penetration is expected to be around 343
million by mid 2015
 Mobile internet users in India – 213 million
(approx.)
 Mobile internet users in Rural India – 25 million
 Facebook users in India – more than 100 million
source IAMAI and IMRB reports
The SocialWorld!!
Integrated planning with new
media
Awarenes
s
involvem
ent
Active
consider
ation
Purchase
(conversi
on)
Consum
ption
Relationshi
p building
Advocac
y
Television
Press
advertorial
s
Directorie
s
POS
coupon
s
After sales
program
Loyalty Program
Online Banners /
Video Marketing
Search Engine Optimization/ Search Engine
Marketing
Social Media – FB , twitter
Types of Digital Marketing
 Search optimization
 Online Marketing
 Mobile Marketing
 Viral Marketing
 Email Marketing
 Social Media marketing
SEO :Search EngineOptimization
 SEO means optimising your website so that it
is found on search engines
 The website should be aligned with the search
phrases of the audience to get high ranking in
the organic listing of search engine results
 SEO is an ongoing dynamic process with
goals action, review and iteration
Difference between SEO & SEM
SEM
SEO
SEM : Search Engine Marketing / PPC
 SEM or Search Engine Marketing is also
known as pay-per-click advertising. It refers to
paid marketing to achieve search placements.
Online marketing
 Banner (display) ads and contextual ad units
typified by search engine pay-per-click
advertising. Banner ads are generally created
as flat image file (GIF, JPEG or PNG) or a
multimedia object (using technologies like
JAVA , flash or AJAX to combine text
,animation, sound , interactivity
Online DisplayAd formats
 Floating Ads : Banners that float above the
content of a page.
Online DisplayAd formats
 Rich Media Ads : These ads feature an
opportunity for the viewer to interact with the
communication. They generally incorporate
such as sound , video, or flash animation.
Online DisplayAd formats
 Wall paper Ads : Ads that change the
background of the page being viewed.
Online DisplayAd formats
 Trick Banners : Banners designed to look like
operating system or browser dialogue boxes
rather than ads , complete with buttons .
Online DisplayAd formats
 Polite ads : A large ad that downloads in
sections rather than all at once , thereby
minimizing the disruption of the viewing
experience for the user.
Online DisplayAd formats
 Pop-up ads : A new window displaying the
advert that opens ups in front of the current
page.
Online DisplayAd formats
 Pop –under ads : Similar to pap-up but the
advert opens behind the active window and
won’t be seen until user closes the window.
Online DisplayAd formats
 Leaderboard ads : These are the horizontal
banners located at the top of a page. Given
their prominence and large area, these tend to
be the first ads to hit the reader’s eyeballs.
Leaderboard offers plenty of space for eye-
catching graphics and with their prominent
placement are the most popular and therefore
expensive.
Online DisplayAd formats
 Big Box ads : These are located on content
pages where readers spend large amount of
time reading full – length articles. This is also
among the largest display ad formats
available, and offers the broadest scope for
getting creative with your marketing message.
Email Marketing
 Creating an email campaign to target new
customers , increase consumer loyalty or increase
consumption of your product. It is low cost and
potentially high-yield option . Email marketing
consists of following steps
 Data collection – creation of subscribers list including
the email numbers
 Design – creation of an email campaign including the
lay out , structure , design , content etc
 Delivery – refers to the mechanism used for email
marketing .
 Reporting – tracking and analysis of the recipients'’
interaction with the emails .
Content Sponsorship
You could choose to sponsor a section of a
popular website whose content is likely to
appeal to your target audience. Sponsorship
can be costly , so far it to be worthwhile you
need to be sure that the site in question
attracts significant traffic and that it has
particular appeal tom your target market.
ViralMarketing
Viral marketing is all about harnessing online
word of mouth to pass on your digital
marketing message. Seeding specially tailored
a viral content on social media sites , when
you get it right , can result in a dramatic ripple
effect , as your content is picked up and
passed from friend to socially connected friend
across the web.
6 principles of Viral Marketing
 Identify the goal & cause.
 Make it funny & easy.
 Add immediacy
 Understand the power of multiplication
 Share on many platforms
 Give participants a chance to feel good
Mobile Marketing
 Types of Mobile marketing
1. SMS
2. MMS
3. QR codes
4. Pay per call
5. Voice marketing
Facts of Mobile Marketing
Social Media Marketing
 Social networking sites are essentially online
communities of people with shared interests
and activities. The most popular sites are
facebook, twitter, LinkedIn etc. These all
facilitate online social interaction between
people.
One can build
relationship with the customers using social
media and also able to get feed back on the
expectation of the customers
The evolution of online interaction and web
places the User Centre stage and increasingly n
Analytics
 Analytics refers to measuring and monitoring
customer activities on any of the digital
marketing campaigns .
 Gives key insights into the volume and type of
actions that customer carry out online
Ex: Google analytics
Guidelines
 One should be aware of the laws regarding
privacy , data protection , copy right and
accessibility with regard to DM
 Some of the common electronic privacy
characteristics are
 Option to opt out at data collection point
 Subscriber should be informed about the purpose of
information collection
 Email only about a similar product
 Option to opt out on every email
 Opt In only valid for 12 months
Digital Marketing

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Digital Marketing

  • 1.
  • 2. What is digital marketing?  Digital marketing is marketing that makes use of electronic devices like desktops, laptops, phones and tabs.  Digital marketing applies technologies or platforms such as websites, e-mail, apps and social networks.
  • 3. 5 C’s of Digital Marketing
  • 4. Digital MarketingStrategy  There are 5 components of Digital marketing strategy: 1. Know your business 2. Know the competition 3. Know your customers 4. Know what you want to achieve 5. Know how you’re doing
  • 5. Why Digital marketing ?  More Than 800 million internet users in the world , thus a great potential to reach throughout the world.  300 million Internet users in India: the third largest user base in the world having 14% growth every year comprising around 9 % share of World’s internet users. Thus , compare to traditional marketing the customer database is very large and also its reach.
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  • 10. Consumer Buying Cycle : Awareness Interest Desire Action
  • 11. Extendedconsumer BuyingCycle –7 stage pathway What does it do for me Is it for me ? Which one ? This one This is just what I wanted They care about me These are great . You should get one
  • 12. WebsiteDeveloping  “First impression is the last impression” , as it is said and thus it’s very important in this case too. Your website is the home to your customers , it represents you , your company and more important your products. If the website is good i.e. having good content , creative arts and easy to understand than the customers will easily comfortable with your product . The website should easily be understandable i.e. it should not have lot of multimedia images and text which affect the showcase of your content.
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  • 15. Traditional planningaround the consumer buying Cycle Awarenes s involvem ent Active consider ation Purchase (conversi on) Consum ption Relationshi p building Advocac y Television Press advertorial s Directorie s POS* coupon s After sales program Loyalty Program * POS:-Point of Scale
  • 16. Traditionalmarketing  Outbound Marketing  One way communication  Customers are sought out  No added value  Repetitive and boring Result : 86% people skip Television Ads 44% of direct mail never opened
  • 17. Needof the hour  In bound Marketing  Two way communication  Customer seeks you out  Added Value – education entertainment
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  • 19. Opportunity  Growth rate of digital media – 30%  Growth rate of traditional industries – 5-10%  Internet penetration in India – 20 % ( 450 million by Oct 2015)  In absolute number this coverage is 10 times the population of Australia  Internet penetration is expected to be around 343 million by mid 2015  Mobile internet users in India – 213 million (approx.)  Mobile internet users in Rural India – 25 million  Facebook users in India – more than 100 million source IAMAI and IMRB reports
  • 21. Integrated planning with new media Awarenes s involvem ent Active consider ation Purchase (conversi on) Consum ption Relationshi p building Advocac y Television Press advertorial s Directorie s POS coupon s After sales program Loyalty Program Online Banners / Video Marketing Search Engine Optimization/ Search Engine Marketing Social Media – FB , twitter
  • 22. Types of Digital Marketing  Search optimization  Online Marketing  Mobile Marketing  Viral Marketing  Email Marketing  Social Media marketing
  • 23. SEO :Search EngineOptimization  SEO means optimising your website so that it is found on search engines  The website should be aligned with the search phrases of the audience to get high ranking in the organic listing of search engine results  SEO is an ongoing dynamic process with goals action, review and iteration
  • 24. Difference between SEO & SEM SEM SEO
  • 25. SEM : Search Engine Marketing / PPC  SEM or Search Engine Marketing is also known as pay-per-click advertising. It refers to paid marketing to achieve search placements.
  • 26. Online marketing  Banner (display) ads and contextual ad units typified by search engine pay-per-click advertising. Banner ads are generally created as flat image file (GIF, JPEG or PNG) or a multimedia object (using technologies like JAVA , flash or AJAX to combine text ,animation, sound , interactivity
  • 27. Online DisplayAd formats  Floating Ads : Banners that float above the content of a page.
  • 28. Online DisplayAd formats  Rich Media Ads : These ads feature an opportunity for the viewer to interact with the communication. They generally incorporate such as sound , video, or flash animation.
  • 29. Online DisplayAd formats  Wall paper Ads : Ads that change the background of the page being viewed.
  • 30. Online DisplayAd formats  Trick Banners : Banners designed to look like operating system or browser dialogue boxes rather than ads , complete with buttons .
  • 31. Online DisplayAd formats  Polite ads : A large ad that downloads in sections rather than all at once , thereby minimizing the disruption of the viewing experience for the user.
  • 32. Online DisplayAd formats  Pop-up ads : A new window displaying the advert that opens ups in front of the current page.
  • 33. Online DisplayAd formats  Pop –under ads : Similar to pap-up but the advert opens behind the active window and won’t be seen until user closes the window.
  • 34. Online DisplayAd formats  Leaderboard ads : These are the horizontal banners located at the top of a page. Given their prominence and large area, these tend to be the first ads to hit the reader’s eyeballs. Leaderboard offers plenty of space for eye- catching graphics and with their prominent placement are the most popular and therefore expensive.
  • 35. Online DisplayAd formats  Big Box ads : These are located on content pages where readers spend large amount of time reading full – length articles. This is also among the largest display ad formats available, and offers the broadest scope for getting creative with your marketing message.
  • 36. Email Marketing  Creating an email campaign to target new customers , increase consumer loyalty or increase consumption of your product. It is low cost and potentially high-yield option . Email marketing consists of following steps  Data collection – creation of subscribers list including the email numbers  Design – creation of an email campaign including the lay out , structure , design , content etc  Delivery – refers to the mechanism used for email marketing .  Reporting – tracking and analysis of the recipients'’ interaction with the emails .
  • 37. Content Sponsorship You could choose to sponsor a section of a popular website whose content is likely to appeal to your target audience. Sponsorship can be costly , so far it to be worthwhile you need to be sure that the site in question attracts significant traffic and that it has particular appeal tom your target market.
  • 38. ViralMarketing Viral marketing is all about harnessing online word of mouth to pass on your digital marketing message. Seeding specially tailored a viral content on social media sites , when you get it right , can result in a dramatic ripple effect , as your content is picked up and passed from friend to socially connected friend across the web.
  • 39. 6 principles of Viral Marketing  Identify the goal & cause.  Make it funny & easy.  Add immediacy  Understand the power of multiplication  Share on many platforms  Give participants a chance to feel good
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  • 41. Mobile Marketing  Types of Mobile marketing 1. SMS 2. MMS 3. QR codes 4. Pay per call 5. Voice marketing
  • 42. Facts of Mobile Marketing
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  • 44. Social Media Marketing  Social networking sites are essentially online communities of people with shared interests and activities. The most popular sites are facebook, twitter, LinkedIn etc. These all facilitate online social interaction between people. One can build relationship with the customers using social media and also able to get feed back on the expectation of the customers The evolution of online interaction and web places the User Centre stage and increasingly n
  • 45. Analytics  Analytics refers to measuring and monitoring customer activities on any of the digital marketing campaigns .  Gives key insights into the volume and type of actions that customer carry out online Ex: Google analytics
  • 46. Guidelines  One should be aware of the laws regarding privacy , data protection , copy right and accessibility with regard to DM  Some of the common electronic privacy characteristics are  Option to opt out at data collection point  Subscriber should be informed about the purpose of information collection  Email only about a similar product  Option to opt out on every email  Opt In only valid for 12 months